Provision record
23andMe · 23andMe Terms of Service · View original document ↗

Services not for medical decisions or treatment

High severity High confidence Explicitdocumentlanguage Common · 291 of 352 platforms

Key Facts

What are the Services not intended to tell users?
23andMe states that the Services are not intended to tell users anything about their current state of health or to be used to make medical decisions, including whether or not to take a medication.
Are the Services intended to be used to make medical decisions?
23andMe states that the Services are not intended to tell users anything about their current state of health or to be used to make medical decisions, including whether or not to take a medication.
Does 23andMe state that the Services are not intended to tell users anything about their current state of health?
23andMe states that the Services are not intended to tell users anything about their current state of health or to be used to make medical decisions, including whether or not to take a medication.
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This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause explicitly excludes current health assessment and medical decision-making — including medication decisions — from the intended scope of the Services.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

Consumer impact (what this means for users)

The Services are not designed or intended to be used for health evaluation or medical decisions, including decisions about medication.

How other platforms handle this

ActiveCampaign Medium

WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

Datadog Medium

Datadog is not responsible for, and makes no warranties, express or implied, as to, the Third-Party Services or the providers of such Third-Party Services...

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Monitoring

23andMe has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
The Services are not intended to tell you anything about your current state of health, or to be used to make medical decisions, including whether or not you should take a medication...

Excerpt from 23andMe's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
23andMe Terms of Service
Entity
23andMe
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
July 9, 2026
Record ID
CA-P-027181
Document ID
CA-D-00147
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bddb92bc01773d87e5f6157d525fe0a08abb0e48becacc33725f316880d9f25e
Analysis generated
May 11, 2026 23:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: 23andMe
Document: 23andMe Terms of Service
Record ID: CA-P-027181
Captured: 2026-05-11 23:34:45 UTC
SHA-256: bddb92bc01773d87…
URL: https://conductatlas.com/platform/23andme/23andme-terms-of-service/provision/CA-P-027181/services-not-for-medical-decisions-or-treatment/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does 23andMe's Services not for medical decisions or treatment clause do?

This clause explicitly excludes current health assessment and medical decision-making — including medication decisions — from the intended scope of the Services.

How does this clause affect you?

The Services are not designed or intended to be used for health evaluation or medical decisions, including decisions about medication.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with 23andMe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by 23andMe.