This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes the operational framework under which the company may comply with law enforcement requests and legal processes. It specifies both the formal legal mechanisms (court orders, subpoenas, warrants) and the discretionary circumstances (good faith determinations regarding fraud, safety, or policy enforcement) that trigger disclosure authority.
The updated privacy statement no longer explicitly directs users to a separate Medical Record Privacy Notice for telehealth services or explains that medical information collected through telehealth is governed by different privacy rules. Previously, the policy stated that users choosing telehealth services coordinated through 23andMe would find healthcare privacy protections described in a separate notice. That reference is now absent from the main privacy statement. Users seeking privacy information specific to telehealth services will need to determine independently whether a separate notice exists or contact 23andMe directly using the provided contact information.
View change record →The updated privacy statement no longer explicitly discloses a separate Medical Record Privacy Notice that previously described how medical information is used, disclosed, and maintained for telehealth services. Users who receive telehealth services coordinated through 23andMe may now lack clear notice of which privacy framework governs their medical records, since the reference to that parallel notice has been removed. The organizational scope change from '23andMe Research Institute' to '23andMe' narrows the explicitly named entities responsible for the policy, though operational impact depends on how these entities actually function.
View change record →Users' genetic information and personal data may be disclosed to law enforcement and public authorities pursuant to legal process or the company's good faith determination that disclosure is necessary for fraud prevention, safety protection, or policy compliance. The provision does not require prior notice to users before such disclosures occur.
How other platforms handle this
By issuing a chargeback or refund request for Premium subscriptions paid for through a third party, you agree to allow Telegram to release necessary data to that third party regarding your account status and Telegram Premium purchases.
We may disclose certain information, in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We will share individual user information with companies, organizations or individuals outside of Google if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable govern...
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"Occasionally 23andMe may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose your information, including your Genetic Information, in response to a court order, subpoena, search warrant, or other lawful request for information we receive, or to otherwise comply with applicable laws. We may disclose your personal information to law enforcement without a subpoena, warrant, or court order if we believe in good faith that disclosure is necessary to prevent or address fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.— Excerpt from 23andMe's 23andMe Privacy Statement
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do right now.
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This clause establishes the operational framework under which the company may comply with law enforcement requests and legal processes. It specifies both the formal legal mechanisms (court orders, subpoenas, warrants) and the discretionary circumstances (good faith determinations regarding fraud, safety, or policy enforcement) that trigger disclosure authority.
Users' genetic information and personal data may be disclosed to law enforcement and public authorities pursuant to legal process or the company's good faith determination that disclosure is necessary for fraud prevention, safety protection, or policy compliance. The provision does not require prior notice to users before such disclosures occur.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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