This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes 23andMe's acknowledgment of California statutory privacy obligations and delineates the specific consumer rights the company recognizes under state law. This framing establishes the legal basis for consumer requests and the company's commitment to comply with applicable privacy statutes.
The updated privacy statement no longer explicitly directs users to a separate Medical Record Privacy Notice for telehealth services or explains that medical information collected through telehealth is governed by different privacy rules. Previously, the policy stated that users choosing telehealth services coordinated through 23andMe would find healthcare privacy protections described in a separate notice. That reference is now absent from the main privacy statement. Users seeking privacy information specific to telehealth services will need to determine independently whether a separate notice exists or contact 23andMe directly using the provided contact information.
View change record →The updated privacy statement no longer explicitly discloses a separate Medical Record Privacy Notice that previously described how medical information is used, disclosed, and maintained for telehealth services. Users who receive telehealth services coordinated through 23andMe may now lack clear notice of which privacy framework governs their medical records, since the reference to that parallel notice has been removed. The organizational scope change from '23andMe Research Institute' to '23andMe' narrows the explicitly named entities responsible for the policy, though operational impact depends on how these entities actually function.
View change record →California residents may exercise the enumerated privacy rights by submitting requests to 23andMe under the mechanisms established by the CCPA and CPRA. The provision does not limit these statutory rights and operates as a statement of the company's recognition of them.
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We may also collect your personal data from other people or companies.
If you are a California resident, you may have the right to: Know what personal information we collect, use, disclose, sell, or share. Correct inaccurate personal information. Delete your personal information. Opt out of the sale or sharing of your personal information. Limit the use and disclosure ...
If you are a California resident, you have the right to know what personal information we collect, use, and disclose about you; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; the right to correct inaccurate person...
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"If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we have collected about you, the right to delete your personal information, the right to correct inaccurate personal information, the right to opt-out of the sale or sharing of your personal information, the right to limit use and disclosure of your sensitive personal information, and the right to non-discrimination for exercising your privacy rights.— Excerpt from 23andMe's 23andMe Privacy Statement
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The provision establishes 23andMe's acknowledgment of California statutory privacy obligations and delineates the specific consumer rights the company recognizes under state law. This framing establishes the legal basis for consumer requests and the company's commitment to comply with applicable privacy statutes.
California residents may exercise the enumerated privacy rights by submitting requests to 23andMe under the mechanisms established by the CCPA and CPRA. The provision does not limit these statutory rights and operates as a statement of the company's recognition of them.
ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.
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