| Before | After | ||
|---|---|---|---|
| 0 | By industry Education Financial Services Professionals Government Healthcare Manufacturing Retail Broadcast By audience Small and midsize business Enterprise Information Technology Customer Experience Sales and Revenue Facilities Marketing and Events For Developer Build Video SDK Co-Browse AI Services Integrate Zoom Marketplace MCP Realtime Media Streams APIs Zoom Apps Meeting SDK For partners Partner Solutions Find a Partner Become a Partner Partner Portal Partner Learning Center Select a language Zoom Third-Party Subprocessors & Zoom Affiliates Effective: 29 April 2026 See change log What is a Third-Party Subprocessor? | 0 | By industry Education Financial Services Professionals Government Healthcare Manufacturing Retail Broadcast By audience Small and midsize business Enterprise Information Technology Customer Experience Sales and Revenue Facilities Marketing and Events For Developer Build Video SDK Co-Browse AI Services Integrate Zoom Marketplace MCP Realtime Media Streams APIs Zoom Apps Meeting SDK For partners Partner Solutions Find a Partner Become a Partner Partner Portal Partner Learning Center Select a language Zoom Third-Party Subprocessors & Zoom Affiliates Effective: 2 October 2026 See change log What is a Third-Party Subprocessor? |
| 10 | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) Audio files United States, European Union SCCs Privacy Policy Google Cloud Platform Cloud Service Provider, Intelligent Features Service Provider Real-time meeting and webinar traffic Customer Content and context for AI processing if AI features are enabled United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore SCCs Privacy Resource Center MaestroQA Support Quality Assurance Support related Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with MaestroQA but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction, i.e., as an attachment to a support ticket. | 10 | Intelligent Features Service Provider (Text to Speech,Voice Cloning, Dubbing) Audio files United States, European Union SCCs Privacy Policy Google Cloud Platform Cloud Service Provider, Intelligent Features Service Provider Real-time meeting and webinar traffic Customer Content and context for AI processing if AI features are enabled United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore SCCs Privacy Resource Center MaestroQA d/b/a Rippit Support Quality Assurance Support related Communications Content such as cloud recordings or in-meeting chat transcripts may be shared with Rippit but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction, i.e., as an attachment to a support ticket. |
| 12 | Real-time meeting and webinar traffic Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer) Uploaded files Switzerland SCCs Microsoft Privacy Statement Microsoft Microsoft's Azure AI Speech, Speech-to-Text service. | 12 | Real-time meeting and webinar traffic Meeting and call recordings (if saved to the cloud by Customer Transcriptions of meeting or call recordings (if meeting recorded and saved to the cloud by Customer) Uploaded files Switzerland SCCs Microsoft Privacy Statement Microsoft Microsoft's Azure Speech (Speech-to-Text, Text-to-Speech, Speech Translation, Voice Cloning), Intelligent Features Service Provider. |
| 13 | Speech-to-Text feature converts audio to text from a range of sources, including microphones and audio files. | 13 | Speech-to-Text converts audio to text from a range of sources, including microphones and audio files. |
| 14 | Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States SCCs Microsoft Privacy Statement MongoDB Developer Database Platform Customer Metadata Applications Logs United States SCCs Trust Center OneTrust Data Subject Requests Portal, Cookie Preference Center Name Email address Account type Country IP address DSAR reports User cookie preferences United States SCCs Trust Page OpenAI Intelligent Features Service Provider OpenAI may process the following data if AI features are enabled: Customer Content and context United States, European Union SCCs OpenAI Privacy Statement Oracle Cloud Service Provider Real-time meeting and webinar traffic Meeting and call recordings address Transcriptions of meeting or call recordings Uploaded files Customer Content and context for AI processing if AI features are enabled Mexico, United States, Saudi Arabia Binding Corporate Rules (BCRs) Technical Brief Whitepaper Perplexity Intelligent Features Service Provider Perplexity may process the following data if AI features are enabled: Customer Content and context United States SCCs Perplexity Privacy Policy Qualtrics Feedback, Reviews, and Survey Responses If a customer chooses to provide feedback, reviews, or survey responses to Zoom, then Qualtrics may process: Email address IP address Account information Customer Content or any data the customer chooses to provide in the feedback, survey, or review Germany, United States SCCs Data Protection & Privacy Sendbird Chat Functionality for Workvivo Customers (Optional) If a customer chooses to use the Chat functionality in Workvivo, then Sendbird may process: User name Workvivo ID Customer Content or any data the Customer chooses to submit via the Chat functionality European Union, United States SCCs Sendbird Security SendSafely Encrypted file transfer service Communications Content such as attachments may be shared with SendSafely but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction (i.e., as an attachment to a support ticket). | 14 | Text-to-Speech converts text to audio files. |
| 15 | Speech Translation converts an audio stream to translated speech (speech-to-speech), and can use personal voice (voice cloning) Customer Content and context for AI processing if AI features are enabled Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States SCCs Microsoft Privacy Statement MongoDB Developer Database Platform Customer Metadata Applications Logs United States SCCs Trust Center OneTrust Data Subject Requests Portal, Cookie Preference Center Name Email address Account type Country IP address DSAR reports User cookie preferences United States SCCs Trust Page OpenAI Intelligent Features Service Provider OpenAI may process the following data if AI features are enabled: Customer Content and context United States, European Union SCCs OpenAI Privacy Statement Oracle Cloud Service Provider Real-time meeting and webinar traffic Meeting and call recordings address Transcriptions of meeting or call recordings Uploaded files Customer Content and context for AI processing if AI features are enabled Mexico, United States, Saudi Arabia Binding Corporate Rules (BCRs) Technical Brief Whitepaper Perplexity Intelligent Features Service Provider Perplexity may process the following data if AI features are enabled: Customer Content and context United States SCCs Perplexity Privacy Policy Qualtrics Feedback, Reviews, and Survey Responses If a customer chooses to provide feedback, reviews, or survey responses to Zoom, then Qualtrics may process: Email address IP address Account information Customer Content or any data the customer chooses to provide in the feedback, survey, or review Germany, United States SCCs Data Protection & Privacy Sendbird Chat Functionality for Workvivo Customers (Optional) If a customer chooses to use the Chat functionality in Workvivo, then Sendbird may process: User name Workvivo ID Customer Content or any data the Customer chooses to submit via the Chat functionality European Union, United States SCCs Sendbird Security SendSafely Encrypted file transfer service Communications Content such as attachments may be shared with SendSafely but only if Customer chooses to provide it directly to a Zoom support agent through a support interaction (i.e., as an attachment to a support ticket). | ||
| 49 | Registration) Date of change Change Notes 29 April 2026 Updated Oracle with new processing activity and location. | 50 | Registration) Date of change Change Notes 2 October 2026 Updated Microsoft with new processing activity. |
| 51 | Updated MaestroQA with new d/b/a. 29 April 2026 Updated Oracle with new processing activity and location. | ||
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