| Before | After | ||
|---|---|---|---|
| 0 | Terms of Service Our terms are changing soon. | 0 | Terms of Service Date of Last Revision: August 10, 2026 Effective Date: September 3, 2026 Acceptance of These Terms of Service Suno Inc. |
| 1 | See here to view the new terms. | 1 | (“Suno,” “we,” “us,” or “our”) provides our services (described below) and related content to you through our website(s) located at https://suno.com/ (the “Site”), through any third-party social platforms such as Discord, and through our mobile applications and related technologies (“Mobile Apps”, and collectively, such Mobile Apps and the Site, including any content, tools, features, functionality and technology offered on or through our Site or Mobile Apps, the “Service”). |
| 2 | Date of Last Revision: March 26, 2026 Acceptance of These Terms of Service Suno Inc. | 2 | All access and use of the Service is subject to the terms and conditions contained in these Terms of Service (as amended from time to time, these “Terms of Service”). |
| 3 | ("Suno," "we," "us," or "our") provides our services (described below) and related content to you through our website(s) located at https://suno.com/ (the "Site"), through any third-party social platforms such as Discord, and through our mobile applications and related technologies ("Mobile Apps", and collectively, such Mobile Apps and the Site, including any content, tools, features, functionality and technology offered on or through our Site or Mobile Apps, the "Service"). | — | Removed |
| 4 | All access and use of the Service is subject to the terms and conditions contained in these Terms of Service (as amended from time to time, these "Terms of Service"). | — | Removed |
| 9 | You may read a current, effective copy of these Terms of Service by visiting the "Terms of Service" link on the Site. | 7 | You may read a current, effective copy of these Terms of Service by visiting the “Terms of Service” link on the Site. |
| 11 | Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. | 9 | Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service but users who do not wish to continue under the updated Terms of Service must close their account prior to their renewal date or thirty (30) days after the effective date, whichever occurs first. |
| 14 | PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. | 12 | PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS. |
| 15 | THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST SUNO ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW. | 13 | THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT ANY DISPUTES THAT ARISE BETWEEN YOU AND US BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION. |
| 14 | THESE TERMS OF SERVICE ALSO INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER. | ||
| 17 | For more information please see our Privacy Policy, located at https://www.suno.ai/privacy (the "Privacy Policy"). | 16 | For more information please see our Privacy Policy, located at https://www.suno.com/privacy (the “Privacy Policy”). |
| 21 | Access and Use of the Service Service Description: The Service is designed to process input data, information, and content that you provide in the form of code, video, images, information, data, text, software, music, sound and other audio, photographs, graphics, messages, and other materials and mediums (collectively referred to as the "Submissions") and generate and return audio and visual output based on those Submissions ("Output", and together with the Submissions, "Content"). | 20 | Accessing the Service Service Description: The Service is designed to process input data, information, and content that you provide in the form of code, video, images, information, data, text, software, music, sound and other audio, photographs, graphics, messages, and other materials and mediums (collectively referred to as the “Submissions”) and generate and return audio and visual output based on those Submissions (“Output”, and together with the Submissions, “Content”). |
| 23 | It is very important that you only upload, post, publish, or display (hereinafter, "upload(ing)") Submissions that you have rights to use and provide hereunder. | 22 | Age and Eligibility Requirements: By accessing or using the Service in any manner, you affirmatively represent and warrant that: (i) you are 18 years of age or older and have the legal capacity to enter into these Terms of Service; or (ii) you are at least 13 years of age, you have read and understood these Terms of Service, and your parent or legal guardian has reviewed these Terms of Service and provided their express, prior consent to your use of the Service in accordance with these Terms. |
| 24 | By uploading any Submission, you represent and warrant that: you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to submit and use (and allow us to use) such Submission in connection with the Service, including for the purpose of generating your Output or Voice Model. your Submissions and the use thereof by the Service, including to generate Output and, if applicable, your Voice Model, will not violate any law or any third party's rights, terms and conditions associated with such Submission, and no other licenses, permissions, consents or authorizations must be obtained from or payments made to any other person or entity by us (or any third party deriving any rights or obligations from us) arising out of or related to our use of your Submissions, including to create your Output or your Voice Model and/or to train, develop, fine-tune or otherwise improve the Service and any related artificial intelligence or machine learning models. | 23 | If you are under 13 years of age, you are not permitted to register for an account, access, or otherwise use the service in any capacity. |
| 24 | If you do not meet the applicable age requirements set forth in these Terms of Service, you must immediately cease all use of the Service. | ||
| 25 | Suno may impose additional age restrictions on certain Suno features from time to time. | ||
| 26 | By using the Services, you represent, warrant, and agree that: (a) you are legally able to form a binding contract with Suno; (b) you are not a person who is barred from using the Services under the laws of the United States or any other applicable jurisdiction — including, for example, that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition; and (c) you will comply with these Terms (including any other terms and policies referenced in these Terms, such as the Community Guidelines) and all applicable local, state, national, and international laws, rules, and regulations. | ||
| 27 | If you are using the Services on behalf of a business or some other entity, you represent that you are authorized to bind that business or entity to these Terms and you agree to these Terms on behalf of that business or entity (and all references to “you” and “your” in these Terms will mean both you as the end user and that business or entity). | ||
| 28 | If you are an enterprise user, you must contact sales to use our Service at [email protected] . | ||
| 29 | Using the Service It is very important that you only upload, post, publish, or display (hereinafter, “uploading”) Submissions that you have rights to use and provide hereunder. | ||
| 30 | By uploading any Submission, you represent and warrant that: you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to submit and use (and allow us to use) such Submission in connection with the Service, including for the purpose of generating your Output or Voice Model; your Submissions and the use thereof by the Service, including to generate Output and, if applicable, your Voice Model, will not violate any law or any third party's rights, terms and conditions associated with such Submission; and no other licenses, permissions, consents or authorizations must be obtained from or payments made to any other person or entity by us (or any third party deriving any rights or obligations from us) arising out of or related to our use of your Submissions, including to create your Output or your Voice Model and/or to train, develop, fine-tune or otherwise improve the Service and any related artificial intelligence or machine learning models. | ||
| 27 | Voice Model: Our Service may allow you to create a voice model resembling your own voice that can be used with Output ("Voice Model"). | 33 | Voice Model : Our Service may allow you to create a voice model resembling your own voice that can be used with Output (“Voice Model”). |
| 31 | To be clear – this means that you expressly agree not to create, or attempt to create, a voice model of another person and you will not upload any Submission that includes an audio recording of another person's voice when creating your Voice Model. | 37 | To be clear – this means that you expressly agree not to create, or attempt to create, a Voice Model of another person and you will not upload any Submission that includes an audio recording of another person’s voice when creating your Voice Model. |
| 33 | Your Registration Obligations: You may be required to register with Suno or provide information about yourself (e.g., name and email address) in order to access and use certain features of the Service. | 39 | Your Registration Obligations : You may be required to register with Suno or provide information about yourself (e.g., name and email address) in order to access and use certain features of the Service. |
| 34 | If you choose to register for the Service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service's registration form. | 40 | If you choose to register for the Service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service’s registration form. |
| 38 | We may, but are not obligated to, provide a free tier of the Service. | — | Removed |
| 39 | You may not create more than one account to benefit from the free tier of the Service. | — | Removed |
| 40 | If we believe you are not using the free tier in good faith, we may stop providing access to the Service. | — | Removed |
| 42 | Member Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account details, if any, and are fully responsible for any and all activities that occur under your password or account. | 45 | Member Account, Password and Security : You are responsible for maintaining the confidentiality of your password and account details, if any, and are fully responsible for any and all activities that occur under your password or account. |
| 45 | Modifications to Service: Suno reserves the right to modify, suspend or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. | 48 | Modifications to Service : Suno reserves the right to modify, suspend or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. |
| 47 | General Practices Regarding Use and Storage: You acknowledge that Suno may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on Suno's or its third-party service providers' servers on your behalf. | 50 | General Practices Regarding Use and Storage : You acknowledge that Suno may establish general practices and limits concerning use of the Service, including the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on Suno’s or its third-party service providers’ servers on your behalf. |
| 50 | Conditions of Access and Use User Conduct: You are solely responsible for any use of the Service and all Submissions that you make available to Suno, including by uploading Submissions via the Service or by emailing or otherwise making available Submissions to other users of the Service, and for any Outputs or your Voice Model that you generate via the Service. | 53 | Conditions of Access and Use User Conduct : You are solely responsible for any use of the Service and all Submissions that you make available to Suno, including by uploading Submissions via the Service or by communicating or otherwise making available Submissions to other users of the Service, and for any Outputs or your Voice Model that you generate via the Service. |
| 54 | In no event will you use the Output or your Voice Model to compete with Suno, including to create a competing product or service. | 57 | In no event will you use the Output or your Voice Model to compete with Suno, including to create a competing music-generation product or service. |
| 56 | Suno reserves the right to investigate and take appropriate legal action against anyone who, in Suno's sole discretion, violates this provision, including removing the offending content from the Service, suspending or terminating the account of such violators, and reporting the violator to law enforcement authorities. | 59 | Suno reserves the right to investigate and take appropriate legal action against anyone who, in Suno’s sole discretion, violates this provision, including removing the offending content from the Service, suspending or terminating the account of such violators, and reporting the violator to law enforcement authorities. |
| 57 | You agree to not use the Service to: submit, upload, transmit or otherwise make available any Submissions or direct the Services to generate any Output or Voice Model that (i) infringes, violates or misappropriates any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload and use under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail," "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," or any other form of solicitation; (vi) is (or is used for or in connection with any purpose, initiative, activity, product or service that is) unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of Suno, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Suno or its users to any harm or liability of any type; interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service; violate any applicable local, state, national, or international law, or any regulations having the force of law; impersonate any person or entity, or falsely state, imply or otherwise misrepresent your affiliation with any person or entity (including by generating, making available, promoting, labelling or otherwise using Output or a Voice Model in a manner that suggests that such Output or Voice Model was created by or otherwise associated with an individual who was not the creator thereof); solicit personal information from anyone under the age of 18; post any private information, or otherwise harvest, collect or disclose email addresses or other information about another user or any other person without his or her express consent or for the purposes of sending unsolicited emails or other unsolicited communications; advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized; imply that Suno endorses any of your Submissions, Output, Voice Model, statements or positions; further or promote any criminal activity or enterprise or provide instructional information about illegal activities; obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Service; use the Services (and any Output or Voice Model) to create, develop or improve any competing products or services or to power, enable or train other artificial intelligence and machine learning models, tools or technologies; circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or geographic restrictions on any content (including Service Content (as defined below)) available on or through the Service, including through the use of virtual private networks; or engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods. | 60 | You agree to not use the Service to: submit, upload, transmit or otherwise make available any Submissions or direct the Services to generate any Output or Voice Model that (i) infringes, violates or misappropriates any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload and use under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, junk mail, spam, chain letters, pyramid schemes, contests, sweepstakes, or any other form of solicitation; (vi) is (or is used for or in connection with any purpose, initiative, activity, product or service that is) unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of Suno, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose Suno or its users to any harm or liability of any type; interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service; violate any applicable local, state, national, or international law, or any regulations having the force of law; impersonate any person or entity, or falsely state, imply or otherwise misrepresent your affiliation with any person or entity (including by generating, making available, promoting, labelling or otherwise using Output or a Voice Model in a manner that suggests that such Output or Voice Model was created by or otherwise associated with an individual who was not the creator thereof); post any private information, or otherwise solicit, harvest, collect or disclose email addresses or other information about another user or any other person without his or her express consent or for the purposes of sending unsolicited emails or other unsolicited communications; advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized; imply that Suno endorses any of your Submissions, Output, Voice Model, statements or positions; instigate, further or promote any criminal activity or enterprise or provide instructional information about illegal activities; obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Service; use the Services (and any Output or Voice Model) to create, develop or improve any competing products or services or to power, enable or train other artificial intelligence and machine learning models, tools or technologies; circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or geographic restrictions on any content (including Service Content (as defined below)) available on or through the Service, including through the use of virtual private networks; engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods; or if you are blocked by Suno from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network). |
| 58 | If you are blocked by Suno from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network). | 61 | Fees : To the extent the Service or any portion thereof is made available for any fee, you may be required to select a payment plan and provide information regarding your credit card or other payment instrument. |
| 59 | Fees: To the extent the Service or any portion thereof is made available for any fee, you may be required to select a payment plan and provide information regarding your credit card or other payment instrument. | — | Removed |
| 65 | Details on our free and paid subscription offerings, including prices for paid subscriptions, are listed at https://app.suno.ai/account . | 67 | Details on our free and paid subscription offerings, including prices for paid subscriptions, are listed at https://suno.com . |
| 66 | We reserve the right to change Suno's prices. | 68 | We reserve the right to change Suno’s prices. |
| 67 | If Suno does change prices, Suno will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means, at Suno's option, at least fifteen (15) days before the change is to take effect. | 69 | If Suno does change prices, Suno will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means. |
| 69 | You will be responsible for all taxes associated with the Service, other than taxes based on Suno's net income. | 71 | You will be responsible for all taxes associated with the Service, other than taxes based on Suno’s net income. |
| 70 | Subscription Renewals and Cancellations: You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. | 72 | Subscription Renewals and Cancellations : You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. |
| 71 | To avoid future subscription charges, you must cancel your subscription seven (7) days before the subscription period renewal date by either cancelling your subscription within the account interface of the Site at https://app.suno.ai/account or by telling us via email at [email protected] that you want to cancel your subscription. | 73 | To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date by either cancelling your subscription within the account interface of the Site at https://suno.com/account or by telling us via email at [email protected] that you want to cancel your subscription. |
| 73 | Free Trial: You can sign up for a trial for the paid portion of the Service and your trial period starts on the day you sign up for the trial and lasts for the duration indicated on your free trial confirmation email (or if not specified, then 7 days). | 75 | Free Tier and Trials : We may, but are not obligated to, provide a free tier of the Service. |
| 74 | If you are on a trial, you may cancel at any time until the last day of your trial by either cancelling your trial within the account interface of the Site at https://app.suno.ai/account or by telling us via email at [email protected] that you want to cancel your subscription. | 76 | You may not create more than one account to benefit from the free tier of the Service. |
| 75 | If you do not cancel your trial at the end of your free trial period, and we have notified you that your account will be converted to a paid subscription at the end of the free trial period, you authorize us to charge your credit card or other designated billing method for continued use of the paid Service. | 77 | If we believe you are not using the free tier in good faith, we may stop providing you access to the Service. |
| 76 | You may, however, then cancel your subscription through the methods described above. | 78 | From time to time, Suno may offer trials of paid tiers or paid features for a specified period without payment or at a reduced rate. |
| 79 | Your trial period starts on the day you sign up for the trial and lasts for the duration indicated on your free trial confirmation email. | ||
| 80 | Some trials require you to provide payment details before they begin. | ||
| 81 | Your payment information will be stored and processed in accordance with our Privacy Policy . | ||
| 82 | By providing it, you authorize us to begin charging you for the applicable paid subscription on the first day after your trial ends, at the recurring rate and billing interval we disclose to you in advance, unless you cancel before the trial ends. | ||
| 83 | TO AVOID BEING CHARGED, YOU MUST CANCEL BEFORE YOUR TRIAL ENDS. | ||
| 84 | To cancel: (A) log into your account at https://suno.com or email us at [email protected] ; or (B) if you received your trial through a third party, cancel through that third party directly. | ||
| 78 | Payment Processing: Notwithstanding any amounts owed to Suno hereunder, SUNO DOES NOT PROCESS PAYMENT FOR ANY SERVICES. | 86 | Payment Processing : Notwithstanding any amounts owed to Suno hereunder, SUNO DOES NOT PROCESS PAYMENT FOR ANY SERVICES. |
| 79 | To facilitate payment for the Service via bank account, credit card, or debit card, we use Stripe, Inc. and its affiliates ("Stripe"), a third-party payment processor. | 87 | To facilitate payment for the Service via bank account, credit card, or debit card, we use a third-party payment processor (“Payment Processor”). |
| 80 | These payment processing services are provided by Stripe and are subject to the Stripe terms and conditions and other policies available at https://stripe.com/legal and Stripe's Global Privacy Policy available at https://stripe.com/privacy (collectively, the "Stripe Agreements"). | 88 | Third-party payment processing services are subject to the Payment Processor’s terms and conditions. |
| 81 | By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the Stripe Agreements, as the same may be modified by Stripe from time to time. | 89 | By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the Payment Processor’s terms and conditions, as the same may be modified from time to time. |
| 82 | You hereby authorize Stripe to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. | 90 | You hereby authorize the Payment Processor to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. |
| 83 | Please contact Stripe for more information. | — | Removed |
| 85 | Refunds and Cancellations: Payments made by you hereunder are final and non-refundable, unless otherwise determined by Suno. | 92 | Refunds and Cancellations : Payments made by you hereunder are final and non-refundable, unless otherwise determined by Suno. |
| 86 | Commercial Use: Subject to the Content Section below, unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise use or exploit any portion of the Service, and any Output or Voice Model, for any commercial purposes. | 93 | Notwithstanding the foregoing, nothing in this section limits any statutory refund rights you may have under applicable law. |
| 87 | Use of the Mobile App: You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the Mobile App. | 94 | Use of the Mobile App : You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the Mobile App. |
| 89 | We do not guarantee that the Mobile App or will be available in, or that orders for our paid Services can be placed from, any particular geographic location. | 96 | We do not guarantee that the Mobile App will be available in, or that orders for our paid Services can be placed from, any particular geographic location. |
| 90 | As part of the Services and to update you regarding the status of deliveries, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the Mobile App ("Push Messages"). | 97 | As part of the Services and to update you regarding the status of deliveries, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the Mobile App (“Push Messages”). |
| 92 | You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device's operating system (with the possible exception of infrequent, important service announcements and administrative messages). | 99 | You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device’s operating system (with the possible exception of infrequent, important service announcements and administrative messages). |
| 95 | Mobile Software from the Apple App Store: The following terms and conditions apply to you only if you are using the Mobile App from the Apple Inc.'s ("Apple") App Store. | 102 | Mobile Software from the Apple App Store : The following terms and conditions apply to you only if you are using the Mobile App from the Apple Inc.’s (“Apple”) App Store. |
| 98 | Your use of the Mobile App must comply with the App Store's applicable terms of use. | 105 | Your use of the Mobile App must comply with the App Store’s applicable terms of use. |
| 103 | You and Suno acknowledge that, in the event of any third party claim that the Mobile App or your possession and use of that Mobile App infringes that third party's intellectual property rights, Suno, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms of Service. | 110 | You and Suno acknowledge that, in the event of any third party claim that the Mobile App or your possession and use of that Mobile App infringes that third party’s intellectual property rights, Suno, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms of Service. |
| 105 | You and Suno acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms of Service as they relate to your use of the Mobile App, and that, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you as a third party beneficiary thereof. | 112 | You and Suno acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Service as they relate to your use of the Mobile App, and that, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you as a third party beneficiary thereof. |
| 106 | Software Ownership; Restrictions: The technology and software underlying the Service or distributed in connection therewith are the property of Suno, its affiliates, and its licensors (the "Software"). | 113 | Software Ownership; Restrictions : The technology and software underlying the Service or distributed in connection therewith are the property of Suno, its affiliates, and its licensors (the “Software”). |
| 109 | Special Notice for International Use; Export Controls: Suno is headquartered in the United States. | 116 | Special Notice for International Use; Export Controls : Suno is headquartered in the United States. |
| 113 | Downloading, accessing or using the Software or the Service is at your sole risk. | 120 | Intellectual Property Rights Service Content : You acknowledge and agree that the Service may contain Content or features ("Service Content") that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. |
| 114 | Intellectual Property Rights Service Content: You acknowledge and agree that the Service may contain content or features ("Service Content") that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. | — | Removed |
| 117 | Trademarks: The Suno name and logos are trademarks and service marks of Suno (collectively the "Suno Trademarks"). | 123 | Trademarks : The Suno name and logos are trademarks and service marks of Suno (collectively the “Suno Trademarks”). |
| 121 | Third-Party Material: Under no circumstances will Suno be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. | 127 | Third-Party Material : Under no circumstances will Suno be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. |
| 123 | Without limiting the foregoing, Suno and its designees will have the right to remove any content that violates these Terms of Service or is deemed by Suno, in its sole discretion, to be otherwise objectionable. | 129 | Without limiting the foregoing, Suno and its designees will have the right to remove any content that violates these Terms of Service, Suno’s community guidelines at https://suno.com/community-guidelines , or is deemed by Suno, in its sole discretion, to be otherwise objectionable. |
| 125 | Content: You represent and warrant that you own all right, title and interest in and to Submissions, including all copyrights and rights of publicity contained therein, and that you possess all necessary rights or have obtained all consents necessary to grant Suno the rights and licenses herein. | 131 | Content: You represent and warrant that you own or have obtained all necessary right, title and interest in and to any Submissions, including all copyrights and rights of publicity contained therein, and that you possess all necessary rights or have obtained all consents necessary to grant Suno the rights and licenses herein. |
| 126 | By using the Service or otherwise transmitting Submissions to us, you grant to Suno and our affiliates, successors, assigns, and designees a worldwide, non-exclusive, fully paid-up, sublicensable (directly and indirectly through multiple tiers), assignable, royalty-free, perpetual, irrevocable right and license to use, reproduce, store, modify, distribute, create derivative works based on, perform, display, communicate, transmit and otherwise make available any and all Content (in whole or in part) and any rights you may have in your Voice Model, in each case, in any media now known or hereafter developed, in connection with the provision, use, monetization, promotion, marketing, and improvement of our products and services, including the Service and the artificial intelligence and machine learning models related to the Service. | 132 | As between you and Suno, you retain all right, title, and interest in and to your Submissions. |
| 133 | Nothing in these Terms of Service transfers or assigns to Suno any ownership interest in your Submissions, and no license granted herein shall be construed to diminish, extinguish, or impair your ownership of your Submissions. | ||
| 134 | By using the Service or otherwise transmitting Submissions to us, you are directing Suno to store those Submissions, and grant to Suno and our affiliates, successors, assigns, and designees a worldwide, non-exclusive, fully paid-up, sublicensable (directly and indirectly through multiple tiers), assignable, royalty-free, perpetual, irrevocable right and license to use, reproduce, store, modify, distribute, create derivative works based on, perform, display, communicate, transmit and otherwise make available any and all Content (in whole or in part), in each case, in any media now known or hereafter developed, in connection with the provision, use, monetization, promotion, marketing, and improvement of our products and services, including the Service and the artificial intelligence and machine learning models related to the Service. | ||
| 130 | Furthermore, and for the avoidance of doubt, you irrevocably waive any and all so-called "moral rights" or "droit moral" that may exist in or in connection with the Content or your Voice Model. | 138 | Furthermore, and for the avoidance of doubt, you irrevocably waive any and all so-called “moral rights” or “droit moral” that may exist in or in connection with the Content or your Voice Model. |
| 132 | Although Suno has no obligation to monitor the Content or your Voice Model, you acknowledge and agree that we may do one or all of the following: (i) monitor the Content and your Voice Model; (ii) alter, edit, or remove any Content or Voice Model in whole or in part; or (iii) disclose any Content. | 140 | We may, but have no obligation to, monitor the Content or your Voice Model, you acknowledge and agree that we may do one or all of the following: (i) monitor the Content and your Voice Model; (ii) alter, edit, or remove any Content or Voice Model in whole or in part; or (iii) disclose any Content. |
| 133 | Subject to your compliance with these Terms of Service, if you are a user who has subscribed to the Pro or Premier paid tier of the Service, Suno hereby assigns to you all of its right, title and interest in and to any Output owned by Suno and generated from Submissions made by you through the Service during the term of your paid-tier subscription. | 141 | Pro and Premier Accounts : Subject to your compliance with these Terms of Service, if you are a user who has subscribed to the Pro or Premier paid tier of the Service, Suno hereby assigns to you all of its right, title and interest in and to any Output owned by Suno and generated from Submissions made by you through the Service, provided such Output will remain subject to these Terms of Service including any applicable commercial use restrictions. |
| 134 | However, due to the nature of machine learning, Suno makes no representation or warranty to you that any copyright will vest in any Output. | 142 | Due to the nature of machine learning, Suno makes no representation or warranty to you that any copyright will vest in any Output. |
| 135 | If you are a user of the free or Basic tier of the Service then, you covenant and agree that you will only use Outputs generated from Submissions made by you through the Service solely for your lawful, internal, personal and non-commercial purposes, provided that you give attribution credit to Suno in each case. | 143 | Free or Basic Tier Accounts: If you are a user of the free or basic tier of the Service then you covenant and agree that you will only use such Outputs for your lawful, personal and non-commercial purposes. |
| 136 | If you are a user that activates features that permit other users of the Service ("Remixers") to remix your Outputs (each, a "Remix"), then you agree that all Remixes shall be a joint work owned jointly and equally by you and the Remixer to the extent that copyright vests in any such Remix. | 144 | Remixes: Unless otherwise provided for in connection with a separate offering, if you are a user that activates features that permit other users of the Service (“Remixers”) to remix your Outputs (each, a “Remix”), you agree that all Remixes shall be a joint work owned jointly and equally by you and the Remixer to the extent that copyright vests in any such Remix. |
| 137 | Furthermore, if you are a joint owner of a Remix generated by these Service features, and regardless of whether you are a free Service tier user or a subscriber to a paid Service tier, you additionally covenant and agree that the Remix may only be used for lawful, internal, personal and non-commercial purposes, provided that you give attribution credit to Suno in each case. | 145 | Furthermore, if you are a joint owner of a Remix generated by these Service features, and regardless of whether you are a free Service tier user or a subscriber to a paid Service tier, you additionally covenant and agree that the Remix may only be used for lawful, personal and non-commercial purposes, regardless of your subscription tier or whether the Remix is a permitted Download. |
| 146 | Commercial Use Restriction : Except as permitted in the next section, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise use or exploit any portion of the Service, and any Output or Voice Model, for any commercial purposes. | ||
| 147 | Permitted Commercial Use : You may commercially exploit Output solely to the extent it adheres to Suno's Conditions of Access and Use as outlined above provided you have obtained a permitted download of that Output in accordance with the download allocations for your applicable service tier (each, a “Download”). | ||
| 148 | You may not commercially exploit Output that has not been downloaded by you through an approved channel under these Terms of Service. | ||
| 149 | The number of Downloads you are permitted per month depends on your service tier, as set out at https://suno.com/account , which may be updated from time to time. | ||
| 150 | You covenant and agree, that, other than the permitted commercial use above, you will not use or exploit any Output for commercial purposes on or outside the Service. | ||
| 151 | You agree not to remove, alter, obscure or circumvent any fingerprint, watermark or metadata Suno appends to an Output for the purpose of concealing or misrepresenting the provenance, service tier, or status of that Output. | ||
| 152 | You may edit, process, or convert the format of an Output you are otherwise permitted to use to the extent such use is incidental. | ||
| 153 | Obtaining a copy of an Output by any means other than a download channel made available by Suno is prohibited (for example, recording or stream ripping are prohibited). | ||
| 154 | We reserve the right to append a fingerprint, watermark, or metadata indicating the applicable service tier of an Output and whether such Output was a permitted Download. | ||
| 155 | The restrictions set forth in this “Permitted Commercial Use” section are contractual covenants between you and Suno only. | ||
| 156 | They are not, and shall not be construed as, reservations of, conditions on, or carve-outs from any right, title or interest assigned to you under these Terms of Service, and they apply as contractual obligations regardless of whether copyright or any other proprietary right subsists in any Output. | ||
| 157 | Any assignment made to you under the paragraphs above, and the commercial use rights described in this paragraph with respect to a Download you have obtained, are perpetual and are not affected by your exhaustion of your Download allotment, by any later change to allotments or pricing, or by the expiry, cancellation, downgrade or suspension of your subscription. | ||
| 158 | Nothing in this paragraph permits commercial use of any Remix. | ||
| 159 | For clarity, any use of an Output outside the Service is also subject to the terms, policies, and requirements of the third party operating the platform or service on or through which you make that use. | ||
| 160 | A third-party platform's refusal or restriction of a particular use does not reduce or revoke anything Suno has granted to you; it means only that the third party, and not Suno, governs whether you may make that use on that platform. | ||
| 161 | Applicable rights holders may also have the right to collect revenue related to distribution of Outputs on third party platforms. | ||
| 143 | You hereby authorize Suno and its third-party service providers to derive statistical and usage data relating to your use of the Service ("Usage Data"). | 167 | You hereby authorize Suno and its third-party service providers to derive statistical and usage data relating to your use of the Service (“Usage Data”). |
| 148 | Copyright Complaints: Suno respects the intellectual property of others, and we ask our users to do the same. | 172 | Copyright Complaints : Suno respects the intellectual property of others, and we ask our users to do the same. |
| 150 | Suno will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws with respect to any alleged or actual infringement. | 174 | Suno will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. |
| 151 | A notification of claimed copyright infringement should be emailed to Suno's Copyright Agent at [email protected] (Subject line: "DMCA Takedown Request"). | 175 | A notification of claimed copyright infringement should be emailed to Suno’s Copyright Agent at [email protected] (Subject line: “DMCA Takedown Request”). |
| 153 | Counter-Notice: If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to upload and use the content, you may send a written counter-notice containing the following information to the Copyright Agent: your physical or electronic signature; identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; a statement by you, made under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content to be removed or disabled; and your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court located within Massachusetts and a statement that you will accept service of process from the person who provided notification of the alleged infringement. | 177 | Counter-Notice : If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to upload and use the content, you may send a written counter-notice containing the following information to the Copyright Agent: your physical or electronic signature; identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; a statement by you, made under penalty of perjury, that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content to be removed or disabled; and your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court located within Massachusetts and a statement that you will accept service of process from the person who provided notification of the alleged infringement. |
| 156 | Repeat Infringer Policy: In accordance with the DMCA and other applicable law, Suno has adopted a policy of terminating, in appropriate circumstances and at Suno's sole discretion, the accounts of users who are deemed to be repeat infringers. | 180 | Repeat Infringer Policy : In accordance with the DMCA and other applicable law, Suno has adopted a policy of terminating, in appropriate circumstances and at Suno’s sole discretion, the accounts of users who are deemed to be repeat infringers. |
| 158 | Third-Party Services and Websites The Service may display, include, make available, or provide links or other access to services, sites, software, applications, content, data, technology, and resources that are provided or otherwise made available by third parties (the "Third-Party Services"). | 182 | Third-Party Services and Websites The Service may display, include, make available, or provide links or other access to services, sites, software, applications, content, data, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). |
| 169 | Indemnification To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless Suno, its affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the "Suno Parties") from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use of the Service, any Content, Voice Model or use thereof, your connection to the Service, your violation of these Terms of Service, or your violation of any rights of another, including through your generation or use of any Output or Voice Model. | 193 | Indemnification To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless Suno, its affiliates, and its and their respective officers, employees, directors, service providers, licensors, and agents (collectively, the “Suno Parties”) from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use of the Service, any Content, Voice Model or use thereof, your connection to the Service, your violation of these Terms of Service, or your violation of any rights of another, including through your generation or use of any Output or Voice Model. |
| 171 | Suno reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, and you agree to cooperate with any reasonable requests assisting Suno's defense of such matter. | 195 | Suno reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section, and you agree to cooperate with any reasonable requests assisting Suno’s defense of such matter. |
| 172 | You may not settle or compromise any claim against the Suno Parties without Suno's written consent. | 196 | You may not settle or compromise any claim against the Suno Parties without Suno’s written consent. |
| 174 | THE SERVICE AND ANY OUTPUT AND VOICE MODEL IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. | 198 | THE SERVICE AND ANY OUTPUT AND VOICE MODEL IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. |
| 176 | THE SUNO PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE SUITABLE, ACCURATE OR RELIABLE; (D) YOUR USE OF ANY OUTPUT OR VOICE MODEL WILL NOT INFRINGE THE RIGHTS OF ANY THIRD PARTY; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. | 200 | THE SUNO PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE SUITABLE, ACCURATE OR RELIABLE; (D) YOUR USE OF ANY OUTPUT OR VOICE MODEL WILL NOT INFRINGE THE RIGHTS OF ANY THIRD PARTY; OR (E) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. |
| 182 | IN NO EVENT WILL THE SUNO PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID SUNO IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). | 206 | IN NO EVENT WILL THE SUNO PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID SUNO IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). |
| 184 | ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OR DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. | 208 | ACCORDINGLY, SOME OF THE LIMITATIONS OR DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. |
| 186 | Dispute Resolution By Binding Arbitration PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. | 210 | Dispute Resolution (Including Arbitration Agreement, Class Action Waiver, and Jury Trial Waiver) PLEASE READ THIS DISPUTE RESOLUTION SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS. |
| 187 | Agreement to Arbitrate This Dispute Resolution by Binding Arbitration section is referred to in these Terms of Service as the "Arbitration Agreement." You agree that any and all disputes or claims that have arisen or may arise between you and Suno, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Service, any Content, Voice Model, any advertising, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. | 211 | IT INCLUDES AN ARBITRATION AGREEMENT THAT REQUIRES THAT MOST DISPUTES (AS DEFINED BELOW) BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. |
| 188 | Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. | 212 | ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY LIMITED REVIEW BY A COURT. |
| 189 | You agree that, by entering into these Terms of Service, you and Suno are each waiving the right to a trial by jury or to participate in a class action. | 213 | IN ARBITRATION, THERE IS ALSO LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. |
| 190 | Your rights will be determined by a neutral arbitrator, not a judge or jury. | 214 | THIS SECTION ALSO INCLUDES A JURY TRIAL WAIVER AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION IN ARBITRATION OR IN LITIGATION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. |
| 191 | The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. | 215 | Arbitration Agreement Binding Individual Arbitration : Any dispute or claim arising out of or related to these Terms of Service, your use of the Service, any Content, any Voice Model, any advertising, or any aspect of your relationship or transactions with us—whether based in contract, statute, tort, fraud, misrepresentation, or any other legal theory—(“Dispute”) will be resolved through binding individual arbitration. |
| 192 | Prohibition of Class and Representative Actions and Non-Individualized Relief YOU AND SUNO AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. | 216 | Dispute shall be interpreted broadly, to the fullest extent permitted by the Federal Arbitration Act, and include, but not be limited to: (a) any dispute or claim that arose prior to these Terms of Service or any prior terms (including claims related to advertising); (b) any dispute or claim that is the subject of proposed class action litigation in which you are not a member of a certified class; and (c) any dispute or claim that arises after termination of these Terms of Service. |
| 193 | UNLESS BOTH YOU AND SUNO AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. | 217 | Notwithstanding the foregoing, either you or we may bring or elect to have a Dispute heard in small claims court provided the Dispute remains in that court and proceeds only on an individualized (non-class, non-representative basis). |
| 194 | ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TO THE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION. | 218 | Whether a Dispute falls within the jurisdictional limits of small claims court is for the small claims court to decide in the first instance, and for a court of competent jurisdiction to otherwise decide. |
| 195 | Pre-Arbitration Dispute Resolution Suno is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer's satisfaction by emailing customer support at [email protected] . | 219 | If you or we make a small claims court election after the other party initiates an arbitration but before a merits arbitrator is appointed, JAMS shall close the arbitration in lieu of small claims court. |
| 196 | If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute ("Notice"). | 220 | If you or we make a small claims court election after a merits arbitrator is appointed, the arbitrator shall have discretion to proceed with the arbitration or to close the arbitration in lieu of small claims court. |
| 197 | The Notice to Suno should be sent to 17 Dunster Street, Floor 4, Cambridge, MA 02138 ("Notice Address"). | 221 | Dispute does not include any dispute or claim concerning the alleged violation of intellectual property rights (trademarks, patents, copyrights, and trade secrets). |
| 198 | The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. | 222 | The arbitrator shall decide all issues except for the following, which are for a court of competent jurisdiction to decide: (a) issues that are specifically reserved for a court in these Terms of Service; (b) issues that relate to the scope, validity, or enforceability of the arbitration agreement, class action waiver, jury trial waiver, or any of the provisions of this Dispute Resolution Section; (c) issues that relate to the arbitrability of any Dispute; and (d) any dispute or disagreement as to whether these Terms of Service or any other version or set of terms apply to a Dispute. |
| 199 | If Suno and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Suno may commence an arbitration proceeding. | 223 | You and we agree that these Terms of Service constitute a transaction in interstate commerce and that this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law (and not state arbitration law). |
| 200 | During the arbitration, the amount of any settlement offer made by Suno or you will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Suno is entitled. | 224 | Informal Dispute Resolution: We want to address any disputes without needing arbitration. |
| 201 | Arbitration Procedures Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Consumer Arbitration Rules (collectively, the "AAA Rules"), as modified by this Arbitration Agreement. | 225 | In the event that any Dispute arises between you and us, prior to initiating arbitration the party asserting the Dispute must first send the other party written notice (by registered mail) that includes all of the following information (the “Notice”): (a) contact information (including name, mailing address, telephone number, and the email address associated with your account); (b) information sufficient to identify any account, transaction, and interaction at issue; (c) a detailed description of the nature and basis of the Dispute, including any legal claims; and (d) a detailed description of the relief sought, including a good faith calculation for it. |
| 202 | For information on the AAA, please visit its website, https://www.adr.org . | 226 | The Notice must be individualized and personally signed by the party asserting the Dispute (and their counsel, if represented). |
| 203 | Information about the AAA Rules and fees for consumer disputes can be found at the AAA's consumer arbitration page, https://www.adr.org/consumer . | 227 | Your Notice to us must be sent to 17 Dunster Street, Floor 4, Cambridge, MA 02138 (“Notice Address”). |
| 204 | If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. | 228 | Our Notice to you will be sent to the most recent contact information we have on file for you. |
| 205 | The arbitrator must also follow the provisions of these Terms of Service as a court would. | 229 | For a period of sixty (60) days from receipt of a Notice (which can be extended by agreement of the parties), you and we agree to negotiate in good faith in an effort to informally resolve the Dispute. |
| 206 | All issues are for the arbitrator to decide, including issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. | 230 | Completion of this informal dispute resolution process (“Process”) is a condition precedent to initiating arbitration. |
| 207 | Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under these Terms of Service and applicable law. | 231 | If the sufficiency of a Notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. |
| 208 | Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. | 232 | The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. |
| 209 | Unless Suno and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. | 233 | Nothing in this provision limits the right of a party to seek relief for non-compliance with this Process in arbitration with a Process Administrator or a merits arbitrator. |
| 210 | If the parties are unable to agree on a location, the determination will be made by AAA. | 234 | All applicable limitations periods (including statutes of limitations) shall be tolled from the date of receipt of a Notice through the completion of this Process. |
| 211 | If your claim is for $10,000 or less, Suno agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. | 235 | You or we may commence arbitration only if the Dispute is not resolved through this Process. |
| 212 | If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. | 236 | Arbitration Procedures : The arbitration of any Dispute shall be administered by JAMS and conducted in accordance with the JAMS rules, including the JAMS Streamlined Rules and Procedures and any Mass Arbitration Procedures and Guidelines applicable to the Dispute (together the “JAMS Rules”), except as modified by this arbitration agreement. |
| 213 | Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. | 237 | The JAMS Rules are available online at https://www.jamsadr.com/adr-rules-procedures/ . |
| 214 | Costs of Arbitration Payment of all filing, administration, and arbitrator fees (collectively, the "Arbitration Fees") will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. | 238 | If JAMS is unavailable or unwilling to administer the arbitration consistent with this arbitration agreement, the parties shall agree on an administrator that will do so. |
| 215 | To the extent any Arbitration Fees are not specifically allocated to either Suno or you under the AAA Rules, Suno and you shall split them equally; provided that if you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of such Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of any Arbitration Fees, Suno will pay your portion of such fees. | 239 | If the parties cannot agree, they shall petition a court of competent jurisdiction to appoint an administrator that will do so. |
| 216 | In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, Suno will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. | 240 | An arbitration demand must be accompanied by a certification of compliance with the Process, a copy of the Notice, disclose any person or entity with a financial stake or interest in the arbitration, and be personally signed by the party initiating arbitration (and counsel, if represented). |
| 217 | Any payment of attorneys' fees will be governed by the AAA Rules. | 241 | By submitting an arbitration demand, the party and counsel represent that, as in federal court, they are complying with the requirements of Federal Rule of Civil Procedure 11(b). |
| 218 | Confidentiality All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties. | 242 | The arbitrator (and any process administrator) is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel. |
| 219 | Severability If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) above titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. | 243 | An arbitrator (and any process administrator) shall be appointed through a strike-and-rank process unless the parties agree otherwise. |
| 220 | If a court or the arbitrator decides that any of the provisions of subsection (b) above titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. | 244 | You may choose to have the arbitration conducted by a phone, video, or in-person hearing, or through written submissions, except any Dispute seeking $25,000 or more or injunctive relief shall have an in-person or video hearing if the respondent elects one. |
| 221 | The remainder of these Terms of Service will continue to apply. | 245 | You and we reserve the right to request a hearing in any matter from the arbitrator. |
| 222 | Future Changes to Arbitration Agreement Notwithstanding any provision in these Terms of Service to the contrary, Suno agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending Suno written notice within thirty (30) calendar days of the change to the Notice Address provided above. | 246 | You and a Suno representative will personally appear at any hearing (with counsel, if represented). |
| 223 | By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service). | 247 | Any in-person hearing will be held in the county in which you reside or at another mutually agreed location. |
| 224 | Termination You agree that Suno, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content (including your Content or Voice Model) within the Service, for any reason in Suno's sole discretion, including for lack of use or if Suno believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. | 248 | An arbitrator (or a process administrator) may require the parties to personally appear at a case management conference to confirm that the arbitration is authorized. |
| 249 | An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. | ||
| 250 | To the fullest extent permitted by applicable law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, private attorney general, or representative proceeding to the fullest extent permitted by applicable law. | ||
| 251 | Further, unless both you and we agree otherwise, an arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class, collective, private attorney general, or representative proceeding. | ||
| 252 | An arbitrator must follow and enforce the Terms of Service and the law as a court would. | ||
| 253 | If, after exhaustion of all appeals, any of these prohibitions on non-individualized injunctive or declaratory relief and class, collective, consolidated, private attorney general, or representative proceedings are found to be unenforceable with respect to a particular claim or request for relief (such as a request for public injunctive relief), then such a claim or request for relief will be decided by a court of competent jurisdiction, after all other claims and requests for relief are arbitrated. | ||
| 254 | Dispositive motions shall be permitted in arbitration. | ||
| 255 | The scope of any discovery shall be determined by the arbitrator while considering relevance and proportionality and taking into account that arbitration should be efficient, streamlined, and cost-effective for both parties. | ||
| 256 | The arbitrator shall issue a reasoned written decision sufficient to explain their essential findings and conclusions. | ||
| 257 | An award shall have no preclusive effect in any other arbitration or proceeding involving non-identical parties. | ||
| 258 | Costs of Arbitration : Payment of arbitration fees will be governed by the JAMS Rules and fee schedule, unless otherwise provided in this Arbitration Agreement. | ||
| 259 | You and we agree that the parties have a shared interest in reducing the costs and increasing the efficiencies associated with arbitration. | ||
| 260 | Therefore, you or we may elect to engage with JAMS about arbitration fees, and you and we agree that the parties (and counsel, if represented) will work together in good faith to ensure that arbitration remains cost-effective for all parties and to implement the procedures in this arbitration agreement, which you and we agree have been designed to further this shared interest. | ||
| 261 | Additional Procedures for Mass Arbitration : Notwithstanding any other provision of this Arbitration Agreement, you and Suno agree that these Additional Procedures for Mass Arbitration (in addition to the other provisions of this arbitration agreement) shall apply if you choose to participate in a Mass Arbitration. | ||
| 262 | If twenty-five (25) or more similar Disputes (including yours) are asserted against us by the same or coordinated counsel or are otherwise coordinated (“Mass Arbitration”), you agree that your Dispute might be delayed and ultimately proceed in court. | ||
| 263 | The parties agree that as part of these procedures, a JAMS process administrator shall be appointed through a strike-and-rank process. | ||
| 264 | In addition, our counsel and yours shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated in any stage based on the specific matter, mediate or otherwise discuss resolution of the Disputes (separate from the mediation requirements below), and conserve the parties’ and JAMS’s resources. | ||
| 265 | If your Dispute is part of a Mass Arbitration, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to JAMS until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision. | ||
| 266 | Stage One : If at least 50 Disputes are submitted as part of the Mass Arbitration, counsel for the claimants and counsel for Suno shall each select 25 Disputes to be filed and to proceed as cases in individual arbitrations as part of this initial staged process. | ||
| 267 | The number of Disputes to be selected to proceed in Stage One can be modified by agreement of counsel for the parties (and if there are fewer than 50 Disputes, all shall proceed individually in Stage One). | ||
| 268 | Each of the 50 (or fewer) cases shall be assigned to a different arbitrator and proceed individually. | ||
| 269 | If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage One. | ||
| 270 | The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. | ||
| 271 | After this initial set of proceedings, counsel for the parties shall participate in a global mediation session with a mediator jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stage One), and we shall pay the mediator’s fee. | ||
| 272 | Stage Two : If the remaining Disputes have not been resolved at the conclusion of Stage One, the same staged process set forth for Stage One will repeat for Stage Two with 50 total Disputes proceeding in individual arbitrations except that arbitrators who presided over a case in Stage One may be appointed to preside over a Dispute that proceeds as part of Stage Two, unless either party objects. | ||
| 273 | After this second set of staged proceedings, counsel for the parties will participate in another global mediation to try to resolve all of the remaining Disputes, and we shall again pay the mediator’s fee. | ||
| 274 | Upon completion of the mediation set forth in Stage Two, each remaining Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Service including the provisions of the Dispute Resolution section. | ||
| 275 | Counsel for the parties, however, may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations consistent with the process set forth in Stage Two (except Disputes shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually-agreeable process or, if the parties agree, through a process determined by a process administrator taking into account the spirit of this arbitration agreement that might include a staged or a batched process (whereby up to 100 Disputes are assigned to a single arbitrator to proceed individually with one set of fees). | ||
| 276 | A court of competent jurisdiction shall have the authority to enforce the Additional Procedures for Mass Arbitration, including the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. | ||
| 277 | The Additional Procedures for Mass Arbitration provision and each of its requirements are essential parts of this arbitration agreement. | ||
| 278 | If, after exhaustion of all appeals, a court of competent jurisdiction decides that the Additional Procedures for Mass Arbitration apply to your Dispute and are not enforceable, then your Dispute shall not proceed in arbitration and shall only proceed in a court of competent jurisdiction consistent with the remainder of the Terms of Service including the Dispute Resolution section. | ||
| 279 | Opt Out of Future Changes : If we make any future changes to this arbitration agreement (other than a change to our contact information), you may reject any such change by sending your personally signed, written notice from the email address associated with your account to the following address within 30 days of the change to [email protected] and/or the Notice Address, with a clear statement that you wish to opt out of changes to the arbitration agreement. | ||
| 280 | Such written notice does not constitute an opt out of arbitration altogether. | ||
| 281 | By rejecting any future change, you are agreeing that you will arbitrate any Dispute between you and Suno in accordance with this version of the arbitration agreement. | ||
| 282 | Class Action Waiver and Jury Trial Waiver YOU AND SUNO EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN LITIGATION, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. | ||
| 283 | YOU AND WE AGREE TO WAIVE ANY RIGHT TO BRING OR TO PARTICIPATE IN SUCH AN ACTION IN ARBITRATION OR IN COURT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. | ||
| 284 | NOTWITHSTANDING THE FOREGOING, THE PARTIES RETAIN THE RIGHT TO PARTICIPATE IN A CLASS-WIDE SETTLEMENT. | ||
| 285 | TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL. 3. | ||
| 286 | Choice of Law and Forum Selection Except with respect to the arbitration agreement, these Terms of Service and your access and use of the Service are governed by the laws of the Commonwealth of Massachusetts, without regard to Massachusetts conflict of laws rules. | ||
| 287 | Unless you and Suno agree otherwise, to the fullest extent permitted by applicable law, the state and federal courts in Massachusetts shall have exclusive jurisdiction over any disputes and claims (except for claims brought in small claims court) that are not subject to arbitration or for any challenge to the enforceability of the arbitration agreement, class action waiver, or other provisions of the Dispute Resolution section. | ||
| 288 | You and Suno consent to the jurisdiction of those courts and waive any objections as to personal jurisdiction or as to the laying of venue in such courts due to (a) inconvenient forum or (b) any other basis or any right to seek to transfer or change venue of any such action to another court. | ||
| 289 | Termination You agree that Suno, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content (including your Content or Voice Model) within the Service, for any reason in Suno’s sole discretion, including for lack of use or if Suno believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. | ||
| 227 | You agree that any termination of your access to the Service under any provision of these Terms of Service may be effected without prior notice, and acknowledge and agree that Suno may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. | 292 | You agree that any termination of your access to the Service under any provision of these Terms of Service may be affected without prior notice, and acknowledge and agree that Suno may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. |
| 294 | The following provisions shall survive termination: General, Intellectual Property Rights, Dispute Resolution, Indemnification, Limitation of Liability, as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms. | ||
| 232 | You also understand that you may opt out of receiving text messages from us at any time, either by texting a reply with the word "STOP" using the mobile device that is receiving the messages, or by contacting [email protected] . | 298 | You also understand that you may opt out of receiving text messages from us at any time, either by texting a reply with the word “STOP” using the mobile device that is receiving the messages, or by contacting [email protected] . |
| 238 | These Terms of Service will be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of law provisions. | — | Removed |
| 239 | With respect to any disputes or claims not subject to arbitration, as set forth above, you and Suno submit to the personal and exclusive jurisdiction of the state and federal courts located within Massachusetts. | — | Removed |
| 241 | If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. | 305 | Except as otherwise specifically provided herein, if any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service remain in full force and effect. |
| 242 | You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. | 306 | You agree that to the extent permitted by applicable law, any claim or cause of action arising out of or related to use of the Service or these Terms of Service must be noticed within one (1) year after such claim or cause of action arose or be forever barred. |
| 246 | As used in these Terms of Service, the words "include" and "including," and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation." Notices to you may be made via either email or regular mail. | 310 | As used in these Terms of Service, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” Notices to you may be made via either email or regular mail. |
| 248 | Suno will not be in default hereunder by reason of any failure or delay in the performance of its obligations where such failure or delay is due to civil disturbances, riot, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or unavailability of electrical power, network access or equipment, or any other circumstances or causes beyond Suno's reasonable control. | 312 | Suno will not be in default hereunder by reason of any failure or delay in the performance of its obligations where such failure or delay is due to civil disturbances, riot, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or unavailability of electrical power, network access or equipment, or any other circumstances or causes beyond Suno’s reasonable control. |
| 313 | Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Service, please contact us using the information we’ve provided below. | ||
| 314 | California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. | ||
| 252 | Please contact us at [email protected] or 17 Dunster Street, Floor 4, Cambridge, MA 02138 to report any violations of these Terms of Service or to pose any questions regarding these Terms of Service or the Service. | 318 | Please contact us at [email protected] or 17 Dunster Street, Floor 4, Cambridge, MA 02138 to report any violations of these Terms of Service or to pose any questions regarding these Terms of Service or the Service. © 2026 Suno, Inc. |
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