Old version
July 12, 2026 22:05 UTC
93a44594ad09c0731d2354cc056f8fe79073700b8dfd01f3519cd72f0a7c7c83
CA-V-004809
New version
July 18, 2026 01:01 UTC
b825eb0bf496590e0e6a802b6af8e1544ff8b0dbf79cab36cee9d1b48537dbb9
CA-V-005049
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Change Summary
Ramp updated its Terms of Service on July 18, 2026 with substantial changes across multiple operational areas. The update adds regional schedule provisions for UK and EU users, expands sanctions compliance to include Canada, the EU, and the UK in addition to US OFAC sanctions, modifies subscription billing language to remove the default monthly term option, refines intellectual property license terms, and adds clarifying language around electronic signatures and data obligations. The update also broadens the scope of withholding tax reimbursement obligations and clarifies notification procedures for account security incidents.
medium severity
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0 Sentences removed
43 Sentences modified
403 Sentences before
537 Sentences after
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6Payment Services 4.6Payment Services International Payments Foreign Exchange 4.
20Defined Terms Last Updated: May 4, 2026 This Platform Agreement, together with all applicable Ramp Terms, forms a binding contract between Company and Ramp (the “Agreement”) and governs Company’s use of the Services.20Defined Terms Regional Schedules United Kingdom Regional Schedule Europe Regional Schedule Last Updated: July 15, 2026 This Platform Agreement, together with all applicable Ramp Terms, forms a binding contract between Company and the applicable Ramp entity specified in Section 17 (the “Agreement”) and governs Company’s use of the Services.
22Company hereby acknowledges and agrees, and shall procure that each Business Entity and User acknowledges and agrees, that the use of such electronic signatures shall be conclusive of Ramp’s and Company's (and where applicable any Business Entity's and User's) intention to be bound by these documents as if they had been signed with a handwritten or wet-ink signature.
24Regional Schedules to the Agreement, including to the Platform Agreement or any Ramp Terms, apply based on the jurisdiction in which Company is domiciled.
35If Company enables Subscription Services for its Ramp Account, whether online or through a written order document, Company is purchasing the Subscription Services and agrees to pay all specified subscription Fees (“Subscription Fees”) on a monthly basis, unless a different term (e.g., annual) is offered by Ramp and selected by Company (as applicable, Company’s billing period is the “Subscription Term”).37If Company enables Subscription Services for its Ramp Account, whether online or through a written order document, Company is purchasing the Subscription Services and agrees to pay all specified subscription Fees (“Subscription Fees”) on the term (e.g., annual) offered by Ramp and selected by Company (as applicable, Company’s billing period is the “Subscription Term”).
52Without limiting the generality of the foregoing, an application may be denied, provision of the Services to Company interrupted, or Company’s Ramp Account suspended or closed where required Company Data are incomplete, inaccurate, or out of date. d.54Without limiting the generality of the foregoing, an application may be denied, provision of the Services to Company interrupted, or Company’s Ramp Account suspended or closed where required Company Data is incomplete, inaccurate, or out of date. d.
68Company acknowledges that its ACH Authorization in Section 2.3 of the Agreement extends to debits made to effect each payment for Subscription Services hereunder.70Company acknowledges that its Authorization to Debit Linked Accounts in Section 2.3 of the Agreement extends to debits made to effect each payment for Subscription Services hereunder.
75Once added, additional seats will remain on Company’s account and Company will be invoiced for such additional seats for the remainder of the Subscription Term and any renewals thereof, unless modified in writing.77Once added, additional seats will remain on Company’s account and Company will be invoiced for such additional seats for the remainder of the Subscription Term and any renewals thereof, unless modified in writing by Ramp and Company.
82(vi) Subscription Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”).84(vi) All fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”).
84Should any payment for the Subscription Services be subject to withholding tax by any government, Company will reimburse Ramp for such withholding tax. 1.4. Managing Company’s Ramp Account Permanent link: 1.4. Managing Company’s Ramp Account Company must specify at least one Administrator to manage Company’s Ramp Account when submitting Company’s Application.86Should any payment of Fees (including Subscription Fees), Charges, Fines or other amounts by Company for the Subscription Services be subject to withholding tax by any government, Company will reimburse Ramp for such withholding tax. 1.4. Managing Company’s Ramp Account Permanent link: 1.4. Managing Company’s Ramp Account Company must specify at least one Administrator to manage Company’s Ramp Account when submitting Company’s Application.
89Company will immediately disable User access to the Services if Company knows or believes a User’s or Administrator’s access credentials or Company’s Ramp Account has or may have been compromised or has been or may be misused; and Company will promptly notify Ramp (via the Services or by contacting Ramp’s support team) of any known or reasonably suspected unauthorized access or use. b.91Company will immediately disable User access to the Services if Company knows or believes a User’s or Administrator’s access credentials or Company’s Ramp Account has or may have been compromised or has been or may be misused; and Company will promptly notify Ramp (via the Services or by contacting Ramp’s support team) of any known or reasonably suspected unauthorized access to or use of Company’s Ramp Account. b.
90Ramp will maintain appropriate technical, administrative, and physical measures as described in the DPA, designed to safeguard Company Data. 1.6. Authorized Users Permanent link: 1.6. Authorized Users Company’s authorization of a User will allow them to use the Services and access certain functionality of Company’s Ramp Account.92Ramp will maintain appropriate technical, administrative, and physical measures designed to safeguard Company Data as described in the DPA. 1.6. Authorized Users Permanent link: 1.6. Authorized Users Company’s authorization of a User will allow them to use the Services and access certain functionality of Company’s Ramp Account.
97Company shall not, and shall not permit any other entity or person to: (i) use the Ramp Account, Cards, or Services for (1) any expenses other than bona fide business expenses, (2) any purpose that is unlawful or prohibited by the Agreement, the Card Terms, or any Payment Network rules (including uploading or submitting illicit material to the Services), (3) any personal, family, or household use, or (4) any purpose unrelated to the authorized business activities of Company or a Company Affiliate; (ii) provide, provide access to, or use for the benefit of an individual, organization, or country that is blocked or sanctioned by the United States -- including those identified by the United States Office of Foreign Asset Control (OFAC) -- the Ramp Account, Cards, or Services; (iii) permit use of the Ramp Account, Cards, or Services by unaffiliated third parties; (iv) register, attempt to register, or claim ownership in Ramp Property or portions of Ramp Property; (v) modify, copy, or create derivative works based on the Services or any associated documentation made available by Ramp; (vi) reverse-engineer, disassemble, or decompile the Services; (vii) interfere with, or create an undue burden on the Services that could impact Ramp’s ability to provide Services; (viii) act in a manner intended to circumvent usage limitations or quotas; (ix) send or store malicious code in connection with Company’s use of the Services; (x) probe, scan, or test any vulnerability of the Services; (xi) attempt to gain unauthorized access to any Service or related systems or networks; or (xii) use the Ramp Account in connection with any prohibited activities identified in the Prohibited Activities List , or any other restricted category or business activity as determined by Ramp or any Financial Institution Partner in their sole discretion ((i) through (xii), collectively, “Restrictions”). c.99Company shall not, and shall not permit any other entity or person to: (i) use the Ramp Account, Cards, or Services for (1) any expenses other than bona fide business expenses, (2) any purpose that is unlawful or prohibited by the Agreement, the Card Terms, or any Payment Network rules (including uploading or submitting illicit material to the Services), (3) any personal, family, or household use, or (4) any purpose unrelated to the authorized business activities of Company or a Company Affiliate; (ii) provide, provide access to, or use for the benefit of an individual, organization, or country that is blocked or sanctioned by the United States, Canada, the European Union, or the United Kingdom (each such individual, organization, or country, a “Sanctioned Entity” and collectively, “Sanctioned Entities”) — including those Sanctioned Entities identified by the United States Office of Foreign Asset Control (OFAC) — the Ramp Account, Cards, or Services; (iii) permit use of the Ramp Account, Cards, or Services by unaffiliated third parties; (iv) register, attempt to register, or claim ownership in Ramp Property or portions of Ramp Property; (v) modify, copy, or create derivative works based on the Services or any associated documentation made available by Ramp; (vi) reverse-engineer, disassemble, or decompile the Services; (vii) interfere with, or create an undue burden on the Services that could impact Ramp’s ability to provide Services; (viii) act in a manner intended to circumvent usage limitations or quotas; (ix) send or store malicious code in connection with Company’s use of the Services; (x) probe, scan, or test any vulnerability of the Services; (xi) attempt to gain unauthorized access to any Service or related systems or networks; or (xii) use the Ramp Account in connection with any prohibited activities identified in the Prohibited Activities List , or any other restricted category or business activity as determined by Ramp or any Financial Institution Partner in their sole discretion ((i) through (xii), collectively, “Restrictions”). c.
104Company grants Ramp a limited license to use Company trademarks or service marks for this purpose.106Company grants Ramp a limited, non-exclusive, royalty-free license to use Company trademarks or service marks for this purpose.
106As between Company and Ramp, Ramp and licensors own all Ramp Property, including all modifications, improvements, enhancements, derivative works, models, or features.108As between Company and Ramp, Ramp and its affiliates and licensors own all Ramp Property, including all modifications, improvements, enhancements, derivative works, models, and features.
108Ramp grants Company a nonexclusive and nontransferable license to use Ramp Property as permitted by the Agreement to the extent that Ramp provides it to Company via the Services.110Ramp grants Company a non-exclusive and non-transferable licence to use Ramp Property as permitted by the Agreement to the extent that Ramp provides it to Company via the Services.
109This license terminates upon termination of the Agreement or the closure of Company’s Ramp Account.111This license terminates automatically without notice to Company upon termination of the Agreement or the closure of Company's Ramp Account.
111Company retains all rights, title, and interest in and to Company Data, and Company’s copyrights, patents, and registered trademarks and service marks.113Company retains all rights, title, and interest in and to Company Data, and Company's copyrights, patents, and registered trademarks and service marks.
112Company grants Ramp a nonexclusive, worldwide right to: (i) use and disclose Company Data for the purposes listed in this Agreement, and (ii) use and display trademarks, service marks, logos, and other business identifiers (“Company Trademarks”) supplied by Company on Cards and in connection with providing other aspects of the Services to Company.114Company grants Ramp a non-exclusive, royalty-free, worldwide licence to: (i) use and disclose Company Data for the purposes listed in this Agreement, and (ii) use and display trademarks, service marks, logos, and other business identifiers (“Company Trademarks”) supplied by Company on Cards and in connection with providing other aspects of the Services to Company.
113All goodwill accruing from use of Company Trademarks shall inure to the benefit of Company. 1.10.115All goodwill accruing from use of Company Trademarks shall inure to the benefit of Company. c.
116If either party acquires, by operation of law, any right, title or interest in or to any Intellectual Property Rights that is inconsistent with the allocation of ownership set out in Sections 1.9a and 1.9b above, (i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party absolutely with all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto; and (ii) if any such Intellectual Property Rights do not vest in the other party pursuant to Section 1.9c(i), the party required to assign or procure the assignment of such Intellectual Property Rights shall, and shall procure that any relevant third party owner shall, execute such documents and do such things as are reasonably necessary to give effect to Section 1.9c(i) and hold any such Intellectual Property Rights on trust for the benefit of the other Party until they are vested in the other party pursuant to 1.9(c)(i). 1.10.
126Feedback Company hereby grants Ramp a royalty-free, fully-paid, irrevocable, perpetual, nonexclusive, worldwide, assignable and otherwise transferrable license, with the unrestricted and unlimited right to grant sublicenses, (a) to create derivative works based upon any Feedback; and (b) to use, copy, display, publish, distribute, or otherwise commercialize or exploit in any manner any Feedback or derivative works based thereon.129Feedback Company hereby grants Ramp a royalty-free, fully-paid, irrevocable, perpetual, nonexclusive, worldwide, assignable and otherwise transferable license, with the unrestricted and unlimited right to grant sublicenses, (a) to create derivative works based upon any Feedback; and (b) to use, copy, display, publish, distribute, or otherwise commercialize or exploit in any manner any Feedback or derivative works based thereon.
147Debits will be processed through the applicable Payment Network based on the jurisdiction in which the Linked Account is held and, where relevant, the currency of the Linked Account, as set forth in the Payment Networks Schedule .
148Additional Payment Networks and rules may apply, depending on the location of Company’s operations and use of the Services.
153Payment Services Payment Services may be provided by: (a) applicable Financial Institution Partners through Ramp Business Corporation; and/or (b) Ramp Payments Corporation, a licensed money transmitter or its statutory equivalent in applicable U.S. jurisdictions.158Payment Services Payment Services are made available to Company through Ramp.
154The Payments Entity Schedule↗ (as updated from time to time) indicates whether applicable Financial Institution Partners together with Ramp Business Corporation, or Ramp Payments Corporation, is providing Payment Services to Company.159The specific Ramp entity that contracts with Company, and the party responsible for providing regulated payment services, depends on Company’s domicile.
155To the extent Payment Services are provided to Company by Ramp Payments Corporation, the RPC Addendum↗ applies to and governs those Payment Services.160In the United States of America: The Payments Entity Schedule↗ indicates whether Payment Services are provided to Company by either (a) the Financial Institution Partners together with Ramp Business Corporation, or (b) Ramp Payments Corporation.
156For Payment Services that are not provided by Ramp Payments Corporation, the Payments Addendum↗ applies to and governs those elements of the Payment Services.161Where Ramp Payments Corporation provides Payment Services, the RPC Addendum↗ (and not the Payments Addendum) governs those Payment Services.
157Access or use of Google Maps features and content (e.g., in connection with reimbursements) is subject to Google's terms of service↗ ↗ and privacy policy↗ ↗ .162For Payment Services that are not provided by Ramp Payments Corporation, the Payments Addendum applies to and governs those elements of the Payment Services.
158Ramp may engage Financial Institution Partners (each, an "International Payments Partner") to support international payments submitted through the Payment Services ("International Payments").163Outside the United States of America: Payment Services are provided by either (a) a Ramp entity; or (b) a Financial Institution Partner as principal, in each case pursuant to the applicable Ramp Terms and their associated Regional Schedules.
164International Payments Permanent link: International Payments Ramp may engage Financial Institution Partners (each, an "International Payments Partner") to support international payments submitted through the Payment Services ("International Payments").
160While an International Payments Partner(s) may be Company's service provider for the processing of International Payments, Company may contact Ramp for support through Ramp's standard support channels.166While an International Payments Partner may be Company's service provider for the processing of International Payments, Company may contact Ramp for support through Ramp's standard support channels.
162In connection with an International Payment, Company may have the ability to convert from one currency into another currency at a specified exchange rate.168Foreign Exchange Permanent link: Foreign Exchange In connection with an International Payment, Company may have the ability to convert from one currency into another currency at a specified exchange rate.
163Exchange rates fluctuate so when Company submits an International Payment request, Company may only receive an initial estimate or range.169Exchange rates fluctuate; when Company submits an International Payment request, Company may only receive an initial estimate or range of the applicable rate.
165A margin is the difference between a reference exchange rate and the actual exchange rate used to convert the payment. 4.171A margin is the difference between a reference exchange rate and the actual exchange rate used to convert the payment.
172Access or use of Google Maps features and content (e.g., in connection with reimbursements) is subject to Google's terms of service↗ ↗ and privacy policy↗ ↗ . 4.
168The Agreement is effective when Company submits an application for a Ramp Account, or otherwise agrees to this Platform Agreement, and continues until terminated by either Company or Ramp, or as otherwise set forth in the Agreement. b.175The Agreement is effective when Company submits an application for a Ramp Account, or otherwise agrees to this Platform Agreement, and continues until terminated by either Company or Ramp in accordance with the Agreement, or as otherwise set forth in the Agreement. b.
171In addition to the termination rights provided elsewhere in the Agreement, Ramp may terminate the Agreement without cause at any time by providing Company thirty (30) days Notice.178In addition to the termination rights provided elsewhere in the Agreement, Ramp may terminate the Agreement without cause at any time by providing Company thirty (30) days’ Notice.
194Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMP IS NOT LIABLE TO COMPANY FOR CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, DAMAGE ATTRIBUTABLE TO REPUTATIONAL HARM, PHYSICAL INJURY OR PROPERTY DAMAGE, OR LOST REVENUE ARISING FROM OR RELATED TO THE AGREEMENT OR TO THE SERVICES OR CARDS, INCLUDING COMPANY OR A COMPANY AFFILIATE’S USE OF OR INABILITY TO USE SERVICES OR CARDS, WHETHER OR NOT RAMP WAS ADVISED OF THEIR POSSIBILITY BY COMPANY OR THIRD PARTIES.201Limitation of Liability a.
195TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMP’S AGGREGATE LIABILITY TO COMPANY UNDER THE AGREEMENT FOR ALL CLAIMS IS LIMITED TO THE GREATER OF THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY COMPANY TO RAMP IN THE THREE MONTHS PRECEDING THE EVENT THAT IS THE BASIS OF COMPANY’S CLAIM OR $10,000.202SUBJECT TO SECTION 6(C) BELOW, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMP IS NOT LIABLE TO COMPANY FOR CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, DAMAGE ATTRIBUTABLE TO REPUTATIONAL HARM, PHYSICAL INJURY OR PROPERTY DAMAGE, OR LOST REVENUE ARISING FROM OR RELATED TO THE AGREEMENT OR TO THE SERVICES OR CARDS, INCLUDING COMPANY OR A COMPANY AFFILIATE’S USE OF OR INABILITY TO USE SERVICES OR CARDS, WHETHER OR NOT RAMP WAS ADVISED OF THEIR POSSIBILITY BY COMPANY OR THIRD PARTIES. b.
196THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH COMPANY’S CLAIM IS BASED. 6.1 Limitation of Liability for Subscription Services.203SUBJECT TO SECTIONS 6(A) AND 6(C), TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMP’S AGGREGATE LIABILITY TO COMPANY UNDER THE AGREEMENT FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (I) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY COMPANY TO RAMP IN THE THREE MONTHS PRECEDING THE EVENT THAT IS THE BASIS OF COMPANY’S CLAIM OR (II) $10,000.
204THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH COMPANY’S CLAIM IS BASED. c.
205THE EXCLUSIONS AND LIMITATIONS OF LIABILITY IN THIS AGREEMENT SHALL NOT APPLY IN RESPECT OF ANY LIABILITY INCURRED BY ANY PARTY ARISING OUT OF: (I) THAT PARTY’S OWN FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT; AND (II) DEATH OR PERSONAL INJURY RESULTING FROM THAT PARTY’S OWN NEGLIGENCE. 6.1 Limitation of Liability for Subscription Services.
201EXCEPT AS SET FORTH IN SECTION 6.1(B) BELOW AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF EITHER PARTY UNDER THE AGREEMENT FOR ALL CLAIMS AND RAMP’S INDEMNIFICATION OBLIGATIONS IS LIMITED TO THE GREATER OF (I) THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY COMPANY TO RAMP IN THE THREE MONTHS PRECEDING THE EVENT THAT IS THE BASIS OF THE CLAIM, OR (II) $50,000.210EXCEPT AS SET FORTH IN SECTION 6.1.B BELOW AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF EITHER PARTY UNDER THE AGREEMENT FOR ALL CLAIMS AND RAMP’S INDEMNIFICATION OBLIGATIONS IS LIMITED TO THE GREATER OF (I) THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY COMPANY TO RAMP IN THE THREE MONTHS PRECEDING THE EVENT THAT IS THE BASIS OF THE CLAIM, OR (II) $50,000.
203THE LIMITATIONS SET FORTH IN SECTION 6.1(A) ABOVE WILL NOT APPLY TO COMPANY’S INDEMNIFICATION OBLIGATIONS AND OBLIGATIONS TO PAY ANY FEES, CHARGES, PAYMENTS AND OTHER AMOUNTS OF ANY KIND OWED IN CONNECTION WITH THE AGREEMENT, USE OF THE SERVICES OR COMPANY’S RAMP ACCOUNT, INCLUDING THOSE INCURRED BY ITS AFFILIATES, ADMINISTRATORS, AND USERS. 7.212THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN SECTION 6.1.A ABOVE WILL NOT APPLY TO COMPANY’S INDEMNIFICATION OBLIGATIONS AND OBLIGATIONS TO PAY ANY FEES, CHARGES, PAYMENTS AND OTHER AMOUNTS OF ANY KIND OWED IN CONNECTION WITH THE AGREEMENT, USE OF THE SERVICES OR COMPANY’S RAMP ACCOUNT, INCLUDING THOSE INCURRED BY ITS AFFILIATES, ADMINISTRATORS, AND USERS. c.
213THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN SECTION 6.1.A ABOVE SHALL NOT APPLY IN RESPECT OF ANY LIABILITY INCURRED BY ANY PARTY ARISING OUT OF: (I) THAT PARTY’S OWN FRAUD, FRAUDULENT MISREPRESENTATION, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT; AND (II) DEATH OR PERSONAL INJURY RESULTING FROM THAT PARTY’S OWN NEGLIGENCE. 7.
212EXCEPT FOR THE EXPRESS WARRANTIES SPECIFIED ABOVE IN SECTION 7(B), RAMP DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.222EXCEPT FOR THE EXPRESS WARRANTIES SPECIFIED ABOVE IN SECTION 7(B), TO THE MAXIMUM EXTENT PERMITTED BY LAW RAMP DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
214In case of a breach of Section 7(b) above, Ramp, as its sole and exclusive liability for such breach and as Company’s sole and exclusive remedy therefore, will use commercially reasonable efforts to fix and re-provision the applicable Subscription Services. b.224To the maximum extent permitted by law, in case of a breach of Section 7(b) above, Ramp, as its sole and exclusive liability for such breach and as Company’s sole and exclusive remedy therefore, will use commercially reasonable efforts to fix and re-provision the applicable Subscription Services. b.
225Company agrees to indemnify, defend, and hold harmless Ramp, Financial Institution Partners, and Third-Party Service Providers (including each such entity’s affiliates, directors, employees, contractors, and agents) from and against any losses, liabilities, damages, claims, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to third-party claims, proceedings, suits, or actions arising from, related to or involving (i) a Company Affiliate’s, an Administrator’s, or a User’s actual or alleged breach of any legal obligation owed to Ramp or others, including obligations arising out of the Agreement; (ii) amounts owed by Company to third parties; (iii) acts or omissions of Administrators, Users, or other Company or Company Affiliate employees or agents in connection with use of the Services, the Cards, or any Third-Party Services; and (iv) disputes over Charges or other payments between Company or a Company Affiliate and payees.235Company agrees to indemnify, defend, and hold harmless Ramp, Financial Institution Partners, and Third-Party Service Providers (including each such entity’s affiliates, directors, employees, contractors, and agents) (collectively, the “Indemnified Group”) from and against any losses, liabilities, damages, claims, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to third-party claims, proceedings, suits, or actions arising from, related to or involving (i) a Company Affiliate’s, an Administrator’s, or a User’s actual or alleged breach of any legal obligation owed to Ramp or others, including obligations arising out of the Agreement; (ii) amounts owed by Company to third parties; (iii) acts or omissions of Administrators, Users, or other Company or Company Affiliate employees or agents in connection with use of the Services, the Cards, or any Third-Party Services; and (iv) disputes over Charges or other payments between Company or a Company Affiliate and payees.
227Only if and to the extent Company subscribes to Subscription Services, Ramp agrees to indemnify, defend, and hold harmless Company, its Company Affiliates, its and each such Company Affiliate’s employees and contractors (each a “Company Indemnitee”) from and against any losses, liabilities, damages, claims, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to claims, proceedings, suits, or actions brought by or initiated against Company or any of the other Company Indemnitees by any third party based on a claim that the Subscription Services as provided by Ramp to Company directly infringe any U.S. patent or copyright of such third party; provided that such indemnification obligations shall not apply to any damages to the extent they arise from or relate to (i) combination of the Subscription Services with information, services, materials, or products not supplied by Ramp; (ii) any modification of the Subscription Services which is made by or on behalf of Company; or (iii) any use of the Subscription Services other than as expressly permitted under the Agreement. c.237Only if and to the extent Company subscribes to Subscription Services, Ramp agrees to indemnify, defend, and hold harmless Company, its Company Affiliates, its and each such Company Affiliate’s employees and contractors (each a “Company Indemnitee”) from and against any losses, liabilities, damages, claims, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to claims, proceedings, suits, or actions brought by or initiated against Company or any of the other Company Indemnitees by any third party based on a claim that the Subscription Services as provided by Ramp to Company directly infringe any patent or copyright of such third party; provided that such indemnification obligations shall not apply to any damages to the extent they arise from or relate to (i) combination of the Subscription Services with information, services, materials, or products not supplied by Ramp; (ii) any modification of the Subscription Services which is made by or on behalf of Company; or (iii) any use of the Subscription Services other than as expressly permitted under the Agreement. c.
386Intellectual Property Rights means all patents, copyrights, design rights, registered designs, database rights, trade marks, service marks, trade secrets, domain names, rights in know-how and Confidential Information, moral rights and any other intellectual property rights (whether registered or unregistered), all applications for the grant of the same and all rights having equivalent or similar effect anywhere in the world.
385Ramp means Ramp Business Corporation and its affiliates, unless otherwise stated.396Ramp means the Ramp entity specified below for the jurisdiction in which Company is domiciled, unless otherwise stated, including in a Regional Schedule or other Ramp Terms.
386Ramp Account means Company’s corporate account with Ramp that is used to access Services via app.ramp.com or other Ramp Property, including reviewing expenses and managing Cards.397Company’s jurisdiction Ramp entity United States of America or Canada Ramp Business Corporation United Kingdom Ramp Platform UK Ltd.
398European Economic Area Ramp Platform Europe Ltd Ramp Account means Company’s corporate account with Ramp that is used to access Services via app.ramp.com or other Ramp Property, including reviewing expenses and managing Cards.
388Ramp Property means the Services and related technology, including applications providing Users with access to the Services; Ramp Data; and copyrights, patents, trade secrets, trade or service marks, brands, logos, and other intellectual property rights in or to any of the foregoing.400Ramp Property means the Services and related technology, including applications providing Users with access to the Services; Ramp Data; and copyrights, patents, trade secrets, trade or service marks, brands, logos, and other Intellectual Property Rights in or relating to any of the foregoing.
415Regional Schedules Permanent link: Regional Schedules The following schedules ("Regional Schedules") form part of and are incorporated into the Platform Agreement.
416The Regional Schedules apply for the countries or regions below and amend the Platform Agreement as set out below.
417If there is a conflict between the Platform Agreement and a Regional Schedule, the Regional Schedule shall prevail.
418United Kingdom Regional Schedule Permanent link: United Kingdom Regional Schedule This United Kingdom Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") is entered into between Company and Ramp Platform UK Ltd., a company registered in England and Wales ("RPUK"), and supplements and amends the Platform Agreement as applied to Company.
419This Regional Schedule applies where Company is domiciled in the United Kingdom.
420For all purposes of the Platform Agreement, "Ramp" means RPUK, and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any order document, is deemed to refer to RPUK, unless otherwise stated.
421For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company’s Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
422The following text at the beginning of the Platform Agreement is deleted in its entirety: The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration.
423Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement.
424Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration.
425See Section 11 (Dispute Resolution and Arbitration) below.
426Section 1.2 (Important Information About Procedures For Opening a New Account) is amended by the insertion of the following sentence: Ramp Platform UK Ltd. is also registered with the FCA for the purposes of the Money Laundering Regulations 2017 (as amended) and, in accordance with its obligations pursuant thereto, is required to perform certain know your customer checks ("KYC") upon all prospective Ramp customers.
427Section 1.9(c)(i) is deleted in its entirety and replaced with the following: (i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto; Section 3 (Payment Services) is amended by the insertion of the following sentence at the end of the paragraph beginning “Outside the United States of America” : Ramp Platform UK Ltd. will arrange for Payment Services to be provided by applicable Financial Institution Partners.
428Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "£" (pounds sterling) at the same numerical amounts.
429All other terms of Section 6 remain in full force and effect.
430Section 7(iii) of the Platform Agreement is amended by the insertion of the words “and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services” after the words “for consumer purposes” .
431Section 9(a) of the Platform Agreement is supplemented with the following: For the purposes of the Contracts (Rights of Third Parties) Act 1999, each member of the Indemnified Group who is not a party to this Agreement may, in its own right, enforce the terms of this indemnity in accordance with the provisions of this clause, subject always to the terms and conditions of this Agreement.
432Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following: The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of England and Wales, without reference to any choice-of-law or conflict-of-law provisions of any jurisdiction.
433Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following: Ramp wants to address Company's concerns without the need for a formal legal dispute.
434Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the Dispute informally.
435To initiate such informal Dispute resolution, the party seeking to have its claim resolved ("Notifying Party") will notify the other party ("Notified Party") of the actual or potential Dispute ("Notice of Dispute").
436If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com .
437If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement.
438The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party's contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised.
439If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
440If, notwithstanding the Notifying Party's compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above), the Notifying Party may initiate proceedings with respect to the subject Dispute as described below.
441Subject to the foregoing provisions regarding informal dispute resolution, each party to the Agreement agrees that any past, present, or future Dispute shall be finally and exclusively settled by binding arbitration administered by the International Chamber of Commerce ("ICC") under the ICC Rules of Arbitration ("ICC Rules").
442Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof, unless the Dispute is the subject of proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below).
443If either party brings any action or otherwise commences any proceedings in any court or administrative agency involving, with respect to, or relating to such a Dispute (other than proceedings commenced in accordance with the "Arbitration Exceptions" (as defined below)), such court or agency shall (i) stay such action or proceedings pending arbitration thereof; and (ii) award the party against whom the action or proceedings are brought all of its costs and expenses (including reasonable legal fees) incurred in connection with defending such action or proceedings.
444Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable legal fees) incurred in connection with such Dispute.
445Arbitration will proceed on an individual basis and will be handled by a sole arbitrator appointed in accordance with the ICC Rules.
446If the parties are unable to agree upon an arbitrator within fourteen (14) days of receipt of the Request for Arbitration, then the ICC will appoint the arbitrator in accordance with the ICC Rules.
447Except as and to the extent otherwise may be required by law, the arbitration proceedings and any award shall be confidential.
448The arbitration will be held in English and seated in London, United Kingdom.
449If Company or Ramp so agree, all proceedings can be conducted via videoconference, by telephone, or via other remote electronic means.
450If the value of the relief sought in arbitration is GBP 100,000 or less, Company or Ramp may elect to have the arbitration based solely on written submissions, which election shall be binding, subject to the discretion of the arbitrator(s) to require an in-person hearing.
451Any such election by the claimant must be made in or concurrently with its Request for Arbitration and any such election by the respondent must be made in or concurrently with its Answer to the Request.
452Filing costs and administrative fees shall be paid in accordance with the ICC Rules, provided that the prevailing party will be entitled to recover its reasonable legal fees, expert witness fees, and out-of-pocket costs incurred in connection with the arbitration proceedings, in addition to any other relief it may be awarded.
453Notwithstanding anything to the contrary herein, Company and Ramp each retain the right to bring individual proceedings in respect of either: (1) a Dispute not exceeding GBP 100,000 in total value; or (2) debt claims (the "Arbitration Exceptions" ), even if the underlying Dispute is otherwise subject to arbitration hereunder.
454Either action may be brought in any court having jurisdiction.
455Except as otherwise required by applicable law or provided in the Agreement, if the agreement to arbitrate is found not to apply to Company or Company's Dispute, a judicial proceeding may only be brought in a court of competent jurisdiction in England and Wales.
456Both Company and Ramp irrevocably consent to submit to jurisdiction there for any Dispute; provided that either party may bring any action to confirm an arbitral award in any court having jurisdiction.
457The existence of and all information regarding any Dispute that is subject to arbitration hereunder will be held in strict confidence by Company and Ramp and will not be disclosed by either party hereto except as reasonably necessary in connection with the conduct of the arbitration or the confirmation or enforcement of any arbitral award.
458Any such permitted disclosure will, to the maximum extent reasonably practicable, be made subject to obligations of confidentiality at least as stringent as the provisions of this paragraph.
459If any disclosure of information regarding any such Dispute is required under applicable law, the parties shall reasonably cooperate with one another to obtain protective orders or otherwise to preserve the confidentiality of such information.
460For the avoidance of doubt, this arbitration shall be governed by and construed in accordance with the laws of England and Wales.
461The following new Section 13.7 is inserted into the Platform Agreement: The Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement and accordingly nothing in it shall be directly or indirectly enforceable by any third party, nor is it intended to confer a benefit on any third party, save that (where so expressed) this Agreement shall operate for the benefit of (and be enforceable by) Ramp's affiliates, Financial Institution Partners and Third-Party Service Providers.
462The defined terms in Section 17 shall be supplemented as follows: Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
463Protection of Trading Interests Legislation means Retained Council Regulation (EC) No 2271/96 of 22 November 1996 (as amended by The Protecting against the Effects of the Extraterritorial Application of Third Country Legislation (Amendment) (EU Exit) Regulations 2020).
464Europe Regional Schedule Permanent link: Europe Regional Schedule This Europe Regional Schedule to the Ramp Platform Agreement (this "Regional Schedule") is entered into between Company and Ramp Platform Europe Ltd, a company registered in Ireland (“RPEL”), and supplements and amends the Platform Agreement as applied to Company.
465This Regional Schedule applies where Company is domiciled in the European Economic Area.
466For all purposes of the Platform Agreement, "Ramp" means RPEL, and each reference to "Ramp" in the Platform Agreement, Ramp Terms, or any order document, is deemed to refer to RPEL, unless otherwise stated.
467For the avoidance of doubt, this Regional Schedule does not apply to an approved legal entity added to Company’s Ramp Account for the purposes of Section 14.2 (Multi-Entity Terms) unless otherwise specified by any Addendum or document to which such approved legal entity has agreed to be bound.
468The following text at the beginning of the Platform Agreement is deleted in its entirety: The Agreement requires Company to arbitrate any disputes arising out of or relating to the Agreement in an individual arbitration and not a class arbitration.
469Company acknowledges and understands that by accepting the Agreement, Company waives any right to a trial by jury in connection with any claim arising out of or relating to the Agreement.
470Additionally, Company acknowledges and understands that by accepting the Agreement, Company waives any right to participate in any type of class action or class proceeding relating to the Agreement, including a class arbitration.
471See Section 11 (Dispute Resolution and Arbitration) below.
472Section 1.3b.(iii) of the Platform Agreement is amended as follows: (iii) If any Subscription Fees are not received by Ramp on the applicable payment date, then without limiting Ramp’s other rights or remedies, those Subscription Fees may accrue late interest at the rate of 8% per year above the then current main refinancing rate of the European Central Bank, but at 8% per year for any period when that main refinancing rate is below 0%, or the maximum rate permitted by law, whichever is lower.
473Section 1.9(c)(i) is deleted in its entirety and replaced with the following: (i) it hereby assigns (by way of present and future assignment), or shall procure the assignment, to the other party absolutely with full title guarantee (or such title as it holds with limited title guarantee) all right, title and interest (present and future) in such Intellectual Property Rights together with all rights of action accrued in relation thereto; Section 6 of the Platform Agreement is amended, solely with respect to the liability caps set forth therein, by replacing all references to "$" (US dollars) with "€" (euros) at the same numerical amounts.
474All other terms of Section 6 remain in full force and effect.
475Section 7(iii) of the Platform Agreement is amended by the insertion of the words “and does not classify itself and would not be classified as a consumer, micro or small enterprise under any laws and regulations applicable to the provision of the Services in any jurisdiction in which it will receive the Services” after the words “for consumer purposes” .
476Section 10 of the Platform Agreement is deleted in its entirety and replaced with the following: 10.
477Governing Law The Agreement, and any dispute or controversy arising from or related to it, will be governed by, and construed and enforced in accordance with the laws of the Republic of Ireland, without reference to any choice-of-law or conflict-of-law provisions of any other jurisdiction.
478Section 11 of the Platform Agreement is deleted in its entirety and replaced with the following: 11.
479Dispute Resolution and Arbitration Ramp wants to address Company’s concerns without the need for a formal legal dispute.
480Before filing any claim against the other (whether in court or arbitration), Company and Ramp agree to try to first resolve the dispute informally.
481To initiate such informal Dispute resolution, the party seeking to have its claim resolved (“Notifying Party”) will notify the other party (“Notified Party”) of the actual or potential Dispute (“Notice of Dispute”).
482If Company is the Notifying Party, Company will notify Ramp by email addressed to legal@ramp.com .
483If Ramp is the Notifying Party, Ramp will provide Notice to Company as set out in the Agreement.
484The Notifying Party will include in its Notice of Dispute the name of each party, the Notifying Party’s contact information for any communications relating to such Dispute, and sufficient details regarding such Dispute to enable the Notified Party to understand the basis of and evaluate the concerns raised.
485If the Notified Party responds to the Notifying Party within ten (10) Business Days after receiving the Notice of Dispute that it is ready and willing to engage in good faith discussions to informally resolve the Dispute, then each party shall promptly participate in such discussions in good faith.
486If, notwithstanding the Notifying Party’s compliance with all of its obligations under the preceding paragraph, a Dispute is not resolved within thirty (30) days after the Notice of Dispute is sent (or if the Notified Party fails to timely respond as provided above) the Notifying Party may initiate a proceeding with respect to the subject Dispute as described below.
487Subject to the foregoing provisions regarding informal dispute resolution and to the exceptions to arbitration agreed hereunder, each party to the Agreement agrees that any past, present, or future Dispute, including those arising under or relating to breach of the Agreement, or any other transaction or matter involving Company and Ramp, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis, shall be settled by arbitration.
488Such arbitration shall be conducted in accordance with the All-Ireland Arbitration Rules 2020, adopted by the Chartered Institute of Arbitrators, Ireland Branch (“Irish Arbitration Rules”).
489The Arbitral Tribunal (as defined in such Rules) shall consist of a single arbitrator.
490If either party brings an action or otherwise commences any proceeding in any court or administrative agency involving, with respect to, or relating to such a Dispute, such court or agency shall (i) stay such action or proceeding pending arbitration thereof; and (ii) award the party seeking such stay all of its costs and expenses (including reasonable attorneys’ fees) incurred in connection with such action or proceeding.
491Further, if either party to the Agreement purports to initiate arbitration with respect to any Dispute without first providing an applicable Notice of Dispute and otherwise complying with all of its obligations under the Agreement relating to the informal resolution of such Dispute, then, notwithstanding any other provision of the Agreement, the arbitrator(s) will promptly dismiss the claim(s) that is the subject of such Dispute and will award the other party all of its costs and expenses (including, without limitation, reasonable attorneys' fees) incurred in connection with such Dispute.
492Arbitration will proceed on an individual basis and will be handled by a sole arbitrator.
493Rule 10 of the Irish Arbitration Rules relating to parallel third-party arbitrations and consolidated/concurrent hearings shall not apply.
494For the avoidance of doubt, no class arbitration proceedings shall be permitted.
495The single arbitrator will be either a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and will be selected by the parties by agreement.
496If the parties are unable to agree upon an arbitrator within fourteen (14) days of delivery of the notice initiating arbitration, then the arbitrator will be appointed in accordance with the Irish Arbitration Rules.
497The arbitrator shall be authorized to award any remedies that would be available in an individual lawsuit, subject to any effective and enforceable limitations of liability or exclusions of remedies set forth herein.
498Notwithstanding any language to the contrary in this paragraph, if a party seeks interim relief that would significantly impact other Ramp customers or users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators.
499Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel.
500That chairperson shall be a retired judge or a legal practitioner licensed to practice law in an EU jurisdiction relevant to the subject matter of the dispute and with experience arbitrating or mediating disputes.
501In default of agreement between the two party-selected arbitrators on the identity of the chair, such person shall be appointed in accordance with the Irish Arbitration Rules.
502In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this Section shall make that determination.
503If the arbitrator determines a three-person panel is appropriate, the arbitrator may -- if selected by either party or as the chair by the two party-selected arbitrators -- participate in the arbitral panel.
504Except as and to the extent otherwise required by law, the arbitration proceeding and any award shall be confidential.
505The arbitration will be held in English and the seat of the arbitration shall be in Dublin, Ireland.
506Hearings may be conducted in any EU location and in any manner (including via videoconference) that may be most convenient to the parties and the Arbitral Tribunal as determined by the arbitrator(s).
507Notwithstanding anything to the contrary herein, Ramp retains the right to bring an individual debt collection action against Company under the Agreement, even if the underlying Dispute is otherwise subject to arbitration hereunder.
508Additionally, if Company breaches any obligation to pay any amount owed to Ramp when due, Ramp retains the right to set off, collect, or debit the amount owed as outlined in Sections 2.2 (Set Off and Collections) and 2.3 (Authorization to Debit Linked Accounts) above.
509Subject always to the provisions of this Agreement relating to informal dispute resolution and arbitration, the courts of Ireland shall have exclusive jurisdiction to determine all disputes arising out of or relating to this Agreement.
510The following new Sections 13.6, 13.7, and 13.8 are inserted into the Platform Agreement after Section 13.5: 13.6 Third Party Beneficiaries a.
511This Agreement includes certain express rights, benefits and remedies (together, the "Beneficiary Rights") for third parties, including Financial Institution Partners, Third-Party Service Providers, and Ramp’s affiliates (the "Third Party Beneficiaries") but in each case, not obligations.
512For the avoidance of doubt, "Third Party Beneficiaries" shall not include any affiliates, service providers, or partners of the Company.
513In respect of the Beneficiary Rights only: (i) Ramp enters into the Agreement on its own behalf and as agent and/or trustee for the applicable Third Party Beneficiaries; and (ii) Ramp shall be entitled to enforce and/or pursue any claim for and on behalf of any one or more of the Third Party Beneficiaries (each a "Beneficiary Claim"). b.
514The claims for any losses suffered by Third Party Beneficiaries arising under or in connection with this Agreement, to the extent permitted by law, shall be deemed to be losses suffered by Ramp.
515Ramp shall be entitled to claim the same directly against the Company as if the losses were their own on behalf of the respective Third Party Beneficiary.
516Any such losses shall not be deemed to be consequential or indirect or special merely as a result of being suffered by the respective Third Party Beneficiary. 13.7 Acknowledgment of Good Commercial Practice and Fair Dealing Company acknowledges and confirms that it considers the data-related terms of this Agreement (including those concerning access, use, liability, and remedies) to be in accordance with good commercial practice and to reflect the principles of good faith and fair dealing.
517For the avoidance of doubt, and to the maximum extent permitted by applicable law, no additional obligation of good faith is implied in this Agreement. 13.8 Switching Rights a.
518If and to the extent that the Services fall within the scope of Chapter VI of the Data Act and Company wishes to initiate the process, in respect of exportable data and digital assets (as defined by the Data Act and falling within the scope of Chapter VI thereof) (“Company Data”) of Switching to a third-party service of the same type or porting Company Data to On-Premises ICT Infrastructure (“Switching Process”) or a request to delete Company Data without Switching (“Erasure Process”), Company must provide written notice to Ramp at least two (2) months in advance of the target Switch date (the “Notice Period”).
519Such notice must include a description of the Company Data subject to the Switching Process or Erasure Process, its intended destination (if the Switching Process is selected) and the desired timeline for the process, together with any other information reasonably requested by Ramp. b.
520Once the Notice Period has expired, the Switching Process shall be completed within thirty (30) days.
521Ramp and Company shall comply with the Platform Agreement until the Switching Process is successfully completed or the Notice Period for an Erasure Process has expired. c.
522If Ramp determines that completion of the Switching Process within thirty (30) days is technically unfeasible, Ramp shall notify Company within fourteen (14) working days of receipt of the notice under Section 13.8a.
523In such an event, Ramp will provide the technical reasons for the delay and specify an alternative timeframe (the "Switching Period").
524This alternative period shall not exceed seven (7) months from the date Ramp received the initial notice under Section 13.8a. d.
525Company may extend the Switching Period once for a period that Company reasonably considers more appropriate for its own purposes upon written notice to Ramp. e.
526During the Switching Process, Ramp shall comply with the obligations set out in Article 25(2)(a)(i) to (iv) of the Data Act and shall reasonably support the Company’s exit strategy relevant to the Services.
527Ramp shall not be liable for any breach of the Platform Agreement (or any other agreement) to the extent such breach is caused by the Switching Process. f.
528Company (i) shall provide Ramp with all information, assistance and support required for the Switching Process; (ii) shall use all reasonable endeavours to achieve successful Switching; (iii) is responsible for the import, implementation and configuration of Company Data into (as applicable) Company systems or into the systems of Company’s new third party service provider; (iv) is solely responsible for ensuring that it has all necessary rights and permissions for Switching and porting customer Personal Data, including with respect to any third parties who may be impacted; and (v) shall notify Ramp on completion of the Switching Process. g.
529Company may access Company Data to retrieve it for a period of thirty (30) days following the expiry of the Switching Period or Notice Period (the “Retrieval Period”).
530After the expiry of the Retrieval Period, Ramp shall erase all Company Data, subject to applicable laws and successful completion of the Switching Process. h.
531The Platform Agreement will automatically terminate, and Ramp will provide written notice of such termination to Company, when the Switching Process is successfully completed or the Notice Period for an Erasure Process has expired.
532Company and Ramp will comply with the Platform Agreement until termination.
533The defined terms in Section 17 shall be supplemented as follows: Data Act means Regulation (EU) 2023/2854.
534Gross negligence means a serious disregard for, or an indifference to, an obvious risk.
535On-Premises ICT Infrastructure has the meaning given in Article 2 of the Data Act.
536Switching has the meaning given in Article 2 of the Data Act.

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