| Before | After | ||
|---|---|---|---|
| 1697 | Plaid Account Terms Available languages: Française - Conditions du Compte Plaid Effective Date: December 1, 2023 Background . | 1697 | Plaid Account Terms Available languages: Française - Conditions du Compte Plaid Effective Date: April 14, 2026 Background . |
| 1699 | Plaid is a service that helps consumers like you connect your financial accounts, share your financial data, verify your identity, make transfers and payments, and use other products and services involving your financial and identity data with your chosen applications that use Plaid (“ Apps ”). | 1699 | Plaid helps consumers like you connect your financial accounts to Plaid, enabling Plaid to provide you with services that you request, or to third-party applications that use Plaid (“ Third-Party Apps ”). |
| 1700 | You can save your financial account connections and personal information in an account directly with Plaid (“ Plaid Account ”). | ||
| 1701 | Your Plaid Account unlocks Plaid’s streamlined services, including allowing you to more easily use your financial and identity data, as described further below. | ||
| 1706 | If you use Plaid CRA services with your Plaid Account, the Consumer Services Agreement also applies. | ||
| 1705 | Plaid allows you to save and manage your financial account connections and identity verification data in an account with Plaid (“Plaid Account”). | 1708 | Plaid allows you to save your financial account connections and personal information in an account with Plaid (“ Plaid Account ”). |
| 1706 | This lets you accelerate your onboarding onto and use of Apps that use Plaid, including faster account connection, data sharing, identity verification, transfers and payments you make using Apps, and other products and services you use involving your financial and identity data in those Apps. | 1709 | This enables Plaid to provide you with streamlined services, and allows you to share your financial and identity data, verify your identity, receive financial account connection notifications, and use other products and services involving your financial and identity data. |
| 1707 | Note that a Plaid Account is not a transaction or asset account for purposes of the Electronic Fund Transfer Act, does not store funds, and does not provide you with a means to initiate electronic fund transfers or other payments, but instead enables you to onboard onto and use Apps more quickly and easily. | 1710 | Note that a Plaid Account is not a transaction or asset account for purposes of the Electronic Fund Transfer Act, does not store funds, and does not provide you with a means to initiate electronic fund transfers or other payments, but instead enables you to onboard onto, share information that a Third-Party App needs to initiate payments to you or from you, and use Third-Party Apps more quickly and easily. |
| 1708 | When you connect one or more financial accounts to an App using Plaid, Plaid may ask you to provide and verify your phone number, email address, or other contact information in order to create your Plaid Account and remember each of your connections within your Plaid Account. | 1711 | Plaid Monitoring Service. |
| 1709 | When you verify your identity with an App through Plaid, Plaid may ask whether you want to save your identity data within your Plaid Account. | 1712 | Plaid offers an account monitoring and alerts service via a web-app (“ Plaid Web-App ”) directly to consumers like you. |
| 1710 | By creating a Plaid Account, you authorize Plaid to retain and use your financial account connections and identity data in accordance with the Agreement and Plaid’s End User Privacy Policy . | 1713 | This service allows you to create and/or manage your Plaid Account, including by adding or removing financial account connections and associated data from your Plaid Account. |
| 1711 | How Your Account Works . | 1714 | In addition, through the Plaid Web-App, you can receive notifications and insights related to your Plaid-enabled connections to Third-Party applications as well as the financial accounts that are saved in your Plaid Account. |
| 1712 | Saving identity data and financial account connections in your Plaid Account enables you to more quickly onboard onto and use your Apps’ products and services. | 1715 | This may include notifications and insights regarding: account connections, suspicious activity, contact info mismatches or changes, unusual transactions, and balance updates. |
| 1713 | When you return to use your data and connections with your Apps, your Plaid Account helps us accurately recognize you and complete faster identity verification and account linking for you without you having to re-enter all of your saved information for each App. | 1716 | By signing up for the Plaid Web-App, you agree to receive such notifications and insights from Plaid. |
| 1714 | As part of enabling these faster processes for you through your Plaid Account, Plaid may: (a) share with Apps, our subsidiaries, and our service providers information about whether or not you have a Plaid Account, and, if you do, certain information from your Plaid Account in order for us and them to provide services to you, including: (i) the number and types of financial account connections in your Plaid Account, (ii) the types of identity data and documents in your Plaid Account, and (iii) the services and use cases that Apps provide to you that can be supported by the financial account connections and identity data in your Plaid Account; (b) contact you using information that you provide or that is available in your saved identity data or financial account connections, including to send security notifications to confirm activity on your Plaid Account and messages outlining steps for you to complete or troubleshoot the process of using Plaid to onboard and use your Apps; and (c) verify your data to protect against fraud, misrepresentation, unauthorized or suspicious activity, or other malicious behavior – data we receive from this verification process may be stored in your Plaid Account for use when you return to share identity data with other Apps. | 1717 | How Your Plaid Account Works . |
| 1718 | You can create a Plaid Account when you use the Plaid Web-App or when you use Plaid to connect your financial accounts or verify your identity. | ||
| 1719 | By creating a Plaid Account, you authorize Plaid to retain and use your financial account connections and personal information in accordance with the Agreement and Plaid’s End User Privacy Policy . | ||
| 1720 | Your Plaid Account helps us accurately recognize you and complete faster identity verification and financial account linking for you without you having to re-enter all of the information you have added to your Plaid Account. | ||
| 1721 | As part of enabling streamlined processes for you through your Plaid Account, Plaid may: (a) share with Third-Party Apps that you use, our subsidiaries, and our service providers any information required to provide the product or service you have requested; (b) share with Third-Party Apps that you use, our subsidiaries, and our service providers information about whether or not you have a Plaid Account, and, if you do, certain information from your Plaid Account in order for us and them to provide services to you, including, but not limited to: (i) the number and types of financial account connections in your Plaid Account, (ii) types of saved identity data and documents in your Plaid Account, and (iii) the services and use cases that Third-Party Apps provide to you that can be supported by the financial account connections and identity data in your Plaid Account; (c) contact you using information that you provide or that is available in your saved identity data or financial account connections, including to send security notifications to confirm activity on your Plaid Account and messages outlining steps for you to complete or troubleshoot the process of using Plaid to onboard and use your Third-Party Apps; and (d) verify your data to protect against or prevent actual or potential fraud, misrepresentation, unauthorized or suspicious activity, claims, or other liability, or other malicious behavior – data we receive from this verification process may be stored in your Plaid Account for use when you return to share identity data with other Third-Party Apps. | ||
| 1716 | The Agreement and Plaid’s End User Privacy Policy do not cover what Apps that you use do with your information. | 1723 | The Agreement and Plaid’s End User Privacy Policy do not cover what the Third-Party Apps that you use do with your information. |
| 1717 | You should review the privacy policies and terms of service for those Apps for information about their practices. | 1724 | You should review the privacy policies and terms of service for those Third-Party Apps for information about their practices. |
| 1718 | Managing and Deleting Your Account . | 1725 | Managing and Deleting Your Plaid Account . |
| 1719 | You can view and manage your Plaid Account at my.plaid.com or by contacting privacy@plaid.com . | 1726 | You can view and manage your Plaid Account using the Plaid Web-App, using Plaid Portal at my.plaid.com , or by contacting privacy@plaid.com . |
| 1721 | Your Use and Restrictions . | 1728 | Your Use and Restrictions. |
| 1722 | You may only use your Plaid Account to enable faster onboarding onto and use of the Apps that use Plaid. | 1729 | You may only use your Plaid Account and the Plaid Web-App to receive services from Plaid, including receiving insights and notifications from the Plaid Web-App or enabling streamlined financial services such as faster onboarding onto and use of your Third-Party Apps. |
| 1741 | If you are experiencing issues with the SMS messages from Plaid or our service providers, you can reply with the keyword HELP for more assistance, or you can visit https://my.plaid.com/help . | 1748 | If you are experiencing issues with the SMS messages from Plaid or our service providers, you can reply with the keyword HELP for more assistance, or you can contact login+sms@plaid.com . |
| 4187 | And if you have any questions about the changes, please reach out to us at privacy@plaid.com . 2026-02-20 Added French, Spanish, Portuguese, and Japanese translations for IDV Privacy Statement. | 4194 | And if you have any questions about the changes, please reach out to us at privacy@plaid.com . 2026-04-14 We updated our Plaid Account Terms to describe the Plaid Web-App and related monitoring and alerts, clarify third-party application terminology and how we use Plaid Account data (including when providing products or services you request), add a cross-reference to the Consumer Services Agreement for users of Plaid CRA services, and update account management, permitted use, and SMS support terms. 2026-02-20 Added French, Spanish, Portuguese, and Japanese translations for IDV Privacy Statement. |
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