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| 0 | Privacy Policy Blog Research Careers Help Center Ask anything Perplexity Legal Hub Information related to our terms of service, policies, intellectual property, and compliance. | 0 | Privacy Notice Blog Research Careers Help Center Ask anything Perplexity Legal Hub Information related to our terms of service, policies, intellectual property, and compliance. |
| 1 | Legal overview Platform User Terms Enterprise & Developer Terms Policies & Guidelines Privacy & Data Protection Perplexity's Privacy Policy Effective date: February 5, 2026 This Privacy Policy describes how Perplexity AI, Inc. | 1 | Legal overview Platform User Terms Enterprise & Developer Terms Policies & Guidelines Privacy & Data Protection Perplexity Privacy Notice Last updated: July 2, 2026 This Privacy Notice (“Notice”) applies to personal data Perplexity AI, Inc. and its affiliates (collectively, “Perplexity,” “we,” “us,” or “our”) collects through our websites, the Comet browser, mobile applications (the “app”), and other services (the “services”). |
| 2 | (“ we ”, “ us ,” “ our ”) collects, uses and discloses information about individuals who use our websites ( www.perplexity.ai and https://labs.perplexity.ai ) to access the free version of our product or Perplexity Pro or Perplexity Max, other applications, services, tools and features, or who purchase our products or otherwise interact with us (collectively, the “ Services ”). | 2 | This notice does not apply to data collected through Perplexity’s Enterprise and API offerings where we act as a service provider or processor with regard to the data collected through those systems. |
| 3 | For the purposes of this Privacy Policy, we are the data controller, and “ you ” and “ your ” means you as the user of the Services, whether you are a customer, website visitor, job applicant, representative of a company with whom we do business, or another individual whose information we have collected pursuant to this Privacy Policy. | 3 | Data We Collect We collect data about you in different ways. |
| 4 | This Privacy Policy does not cover the use of the Perplexity API or Enterprise Pro, where we act solely as a processor, and which are governed by the applicable Terms and Conditions, including the Data Processing Addendum incorporated therein, that you agree to when signing up for a subscription to the Business Services. | 4 | For example, we collect data: Directly from you. |
| 5 | TrustKeith Ltd, a company registered at 20-22 Wenlock Road, London, is our DPO. | 5 | This includes when you make an account, submit queries, upload documents, enroll in one of our paid plans, or contact us by any means. |
| 6 | To contact our representative or DPO, please submit a data request here: https://perplexity.typeform.com/datarequest . | 6 | Automatically. |
| 7 | Please read this Privacy Policy carefully. | 7 | This includes through cookies or pixels, your device, server logs, and other tools used by our services. |
| 8 | By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. | 8 | From other sources. |
| 9 | If you do not agree to this Privacy Policy, please do not use or access the Services. | 9 | These can include our affiliates, vendors, social media, publicly available sources, and other companies. |
| 10 | CHANGES TO THIS PRIVACY POLICY COLLECTION AND USE OF YOUR INFORMATION COOKIES AND OTHER TRACKING TECHNOLOGIES DISCLOSURE OF YOUR INFORMATION SOCIAL FEATURES THIRD PARTY WEBSITES AND LINKS CHILDREN’S PRIVACY DATA SECURITY AND RETENTION U.S. RESIDENTS DATA TRANSFERS YOUR RIGHTS AND CHOICES COMPLAINTS HOW TO CONTACT US LANGUAGE CHANGES TO THIS PRIVACY POLICY We may modify this Privacy Policy from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Policy. | 10 | The following are a few examples of our collection and use of data: Context Examples of Personal data Primary Purpose and Legal Basis Account Registration When you make an account, we collect your name, contact information, username and password, and, in some instances, device and network identifiers. |
| 11 | If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. | 11 | We also collect data on the actions that you perform while logged in. |
| 12 | If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services. | 12 | If you invite another person to create an account or use our services, we will process their contact information solely to facilitate that invitation. |
| 13 | COLLECTION AND USE OF YOUR INFORMATION When you use or access the Services, we collect certain categories of information about you from a variety of sources. | 13 | We have a legitimate interest in providing account related functionalities to users. |
| 14 | Information You Provide to Us: Some features of the Services may require you to directly provide us with certain information about yourself. | 14 | Accounts can offer opportunities to, among other things, collaborate among users, save preferences, and save query history. |
| 15 | You may elect not to provide this information, but doing so may prevent you from using or accessing these features. | 15 | Business Contact Information We collect the name and contact information of the employees of our enterprise clients and of our vendors. |
| 16 | Information that you directly submit through our Services includes: Basic contact details, such as name, address, phone number, and email (“ Contact Information ”). | 16 | We have a legitimate interest in contacting our enterprise clients and our vendors and communicating with them about business activities such as projects, services, and billing. |
| 17 | We use this information where necessary to perform our contract with you to provide the Services, and to communicate with you (including, with your consent where required, to tell you about certain promotions or products or services that may be of interest to you). | 17 | Comet - Saved Information If you save settings, passwords, payment data, account information, or other content to your Comet browser, we process that data. |
| 18 | If you invite others to use our Services, we will collect their email address from you to send the invitation. | 18 | We have a legitimate interest in providing a convenient service. |
| 19 | We use this information solely to facilitate the invitation and do not use it for other marketing purposes unless the recipient becomes a user. | 19 | In most instances, your information is saved based on your consent. |
| 20 | Account information, such as name, username, email and password (“ Account Information ”). | 20 | Comet - Use and Browsing History Depending on your settings, we record your browsing history and track your use and engagement when you use Comet with your synced Perplexity account. |
| 21 | We use this information where necessary to perform our contract with you to provide the Services and to maintain and secure your account with us. | 21 | If you use incognito mode, note that we, and third parties like the websites that you visit, may still be able to track you. |
| 22 | If you choose to register an account, you are responsible for keeping your account credentials safe. | 22 | Other people that use your device will not see your history from previous sessions, however. |
| 23 | We recommend you do not share your access details with anyone else. | 23 | We will also attempt to prevent websites from accessing third-party cookies, although they may still be able to access first-party cookies. |
| 24 | If you believe your account has been compromised, please contact us immediately at support@perplexity.ai. | 24 | For further information about privacy settings and controls in Comet, see here . |
| 25 | Payment information, such as credit or debit card information and billing address, which we collect using a third party payment processor (“ Payment Information ”). | 25 | We have a legitimate interest in learning about your preferences to tailor our services to you. |
| 26 | We use this information where necessary to perform our contract with you to process your payment and provide the Services. | 26 | Additionally, we provide this history for your convenience. |
| 27 | Applicant details, such as information included in your resume or CV, references, and job history (“ Applicant Information ”). | 27 | Comet – Local Data In addition to the data that we collect, Comet is designed to collect and store certain information locally on your system. |
| 28 | We use applicant details in our legitimate interests to process your application for employment and to evaluate your candidacy. | 28 | This includes browsing data, permissions you have granted to websites, and records of your downloads. |
| 29 | For Singapore, we use this information for evaluative purposes and for the purposes of entering into an employment relationship with you. | 29 | While we do not access this data, this type of interaction data may be used to provide and improve Comet and recommend relevant content. |
| 30 | Your input and output, such as questions, prompts and other content that you input, upload or submit to the Services, and the output that you create, and any collections or pages that you generate using the Services (“ Service Interaction Information ”). | 30 | We have a legitimate interest in creating a seamless user experience. |
| 31 | Service Interaction Information may constitute or contain personal information, depending on the substance and how it is associated with your account. | 31 | Storing local data allows for a continuous experience between sessions even if the browser has been closed. |
| 32 | We use this information where necessary to perform our contract with you to generate and output new content as part of the Services and to personalize output for you. | 32 | Email Assistant If you choose to link Email Assistant to your email provider, the service will analyze the contents of messages you send and receive in order to advise on responses. |
| 33 | If you make content publicly available or share content with third parties, please note that it may be stored, displayed, reproduced, published, or otherwise used or disclosed without your permission, and may or may not be attributed to you. | 33 | We access this data to perform our contract with you. |
| 34 | Where available in your location, any health information you choose to provide. | 34 | We do not use the content of emails to create, train, improve, or fine-tune AI models. |
| 35 | We use this information when you voluntarily consent to opt in to Perplexity Health. | 35 | If you sync your Google account with the services, we only use and disclose data from your Google account in accordance with the Google API Services User Data Policy, including the Limited Use requirements. |
| 36 | Any other information you choose to include in communications with us when necessary to perform our contract with you, for example, when sending a message through the Services or providing your size when purchasing certain products (“ Other Information You Provide ”). | 36 | Demographics We may collect demographic data such as your age, race, or religion if you choose to upload it. |
| 37 | Information Collected Automatically: We and certain third parties also automatically collect certain information about your interaction with the Services (“ Usage Data ”) through the use of cookies, pixels, tags and other tracking technologies (“ Tracking Technologies ”). | 37 | This may also be collected through certain services such as our health offerings. |
| 38 | Usage Data includes: Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address. | 38 | We have a legitimate interest in understanding our users and potential customers better. |
| 39 | Location information, such as approximate location. | 39 | In some instances, we may process this data as part of our contract with you. |
| 40 | Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data, interactions with marketing emails, and ad impressions. | 40 | Email Interactions If you receive email from us, we use tools to capture when you open our message, click on links or banners in it, or make purchases after receiving an email. |
| 41 | We use Usage Data in our legitimate interests to tailor features and content to you, run analytics and measure and better understand user interaction with the Services, and we may permit third parties to use Usage Data for such purposes. | 41 | We have a legitimate interest in understanding how you engage with our messages. |
| 42 | For more information on how we use Tracking Technologies and your choices, see the section below, Cookies and Other Tracking Technologies. | 42 | Feedback/Support If you contact us we collect your name and email as well as the content that you send. |
| 43 | Information Collected From Other Sources: We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. | 43 | We have a legitimate interest in receiving and acting upon feedback, and to provide support. |
| 44 | Such information includes: Analytics data we receive from analytics providers such as Google Analytics (“ Analytics Information ”), which we use in our legitimate interests to understand your interaction with, and improve, our Services. | 44 | Perplexity Health If you choose to participate in one of our health-related services or otherwise submit health-related data to our services, we will process the health data you make available. |
| 45 | Information we receive from career websites, such as LinkedIn, Monster, or Indeed, which we use in our legitimate interests to process your application for employment (“ Employment Information ”). | 45 | This may include information provided directly by you as User Content, or it may include data you authorize to be shared with us by other entities or apps. |
| 46 | For Singapore, we use this information for evaluative purposes and for the purposes of entering into an employment relationship with you. | 46 | We process your health data based on your consent and, in some instances, to perform our contract with you. |
| 47 | Information we receive from consumer marketing databases or other data enrichment companies, which we use in our legitimate interests to better customize advertising and marketing to you (“ Advertising Information ”). | 47 | Job Applicants If you apply for a job we collect information needed to process your application. |
| 48 | Information we receive from business partners and other companies that we partner with to provide you with free or discounted access to the Services or other offers or promotions, which we use in our legitimate interests to provide you with free or discounted access to the Services (“ Partner Information ”). | 48 | This may include your social security number, references, and any information on your resume or provided by the third party you use to submit your application. |
| 49 | Information we receive when you choose to link any third-party platforms to your account, such as when you sign into your account through Google or Apple (“ Third Party Platform Information ”) or when you voluntarily link one or more of your health and wellness applications (such as HealthKit or myFitnessPal) to Perplexity Health. | 49 | Providing this information is required for employment. |
| 50 | We use this information only where necessary to perform our contract with you, to maintain your account and login information and to provide you with the Services, including to generate and output new content. | 50 | In some contexts, we are required by law to collect data about applicants. |
| 51 | Third Party Platform Information may includes your name, profile picture and email address. | 51 | We also have a legitimate interest in using data to evaluate your application or consider you for other positions. |
| 52 | Information from publicly accessible sources, such as information that’s publicly available online (like articles, websites, and journals) or from other public sources, which we use where necessary to perform our contract with you (“ Public Information ”). | 52 | If you become an employee, we will provide you with a separate privacy notice that explains how we collect, use, and share data about our employees. |
| 53 | In addition to the specific uses described above, we may use most of the above information to provide you with and improve the Services (including our AI models) and to maintain our business relationship, including by enhancing the safety and security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, and reporting), providing customer support, sending service and other non-marketing communications, monitoring and analyzing trends, and conducting internal research and development. | 53 | Location Our services may collect your general location from the IP address from which you connect. |
| 54 | We may also use the information to comply with applicable legal obligations, enforce any applicable terms of service, and protect the Services, our rights, and the rights of our employees, users or other individuals. | 54 | This lets us determine your general location for location-specific queries. |
| 55 | You may also have the ability to sync your third party email account or calendar (such as Gmail and Google Calendar) with the Services. | 55 | We have a legitimate interest in understanding our users and providing tailored services. |
| 56 | If you choose to sync these accounts, we will have access to your contacts and information from the email messages and calendar appointments in your email account, including the content of your emails (together, “ Email Service Information ”). | 56 | Mailing List When you sign up for our mailing lists, we collect your contact information. |
| 57 | Notwithstanding anything else in this Privacy Policy, we only use and disclose Email Service Information to provide the Services or as otherwise required by applicable law, and we do not use or disclose Email Service Information to create, train, improve or fine-tune AI models. | 57 | We have a legitimate interest in sharing information about our products and services. |
| 58 | If you sync your Google account with the Services, we only use and disclose information from your Google account in accordance with the Google API Services User Data Policy, including the Limited Use requirements. | 58 | Where required by law we will ask for your consent before communicating with you. |
| 59 | Finally, we may, in our legitimate interests, deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (“ Deidentified Information ”) (or we may collect information that has already been deidentified/anonymized), and we may use such Deidentified Information for any purpose. | 59 | Device Data We collect information your device broadcasts when you use our services. |
| 60 | To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified/anonymized form and not attempt to reidentify the information, except solely for the purpose of determining whether our deidentification/anonymization process satisfies legal requirements. | 60 | This could include, for example, operating system, hardware specifications, memory data, your IP address, and information about crashes and errors. |
| 61 | Any information we receive from outside sources will be treated in accordance with this Privacy Policy. | 61 | We have a legitimate interest in identifying unique users and understanding how users engage with us on their mobile device. |
| 62 | We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. | 62 | Partner Promotion We collect data that you provide as part of co-branded promotions with other companies. |
| 63 | For more information, see the section below, Third Party Websites and Links. | 63 | We have a legitimate interest in fulfilling our promotions. |
| 64 | To the extent the laws in your jurisdiction do not recognize the legal basis of legitimate interest or another legal basis specified above for a particular purpose, you consent to the processing of your personal information for that purpose through using the Services. | 64 | Note that many co-branded promotions involve the collection of information by us, and the other company identified in the promotion. |
| 65 | COOKIES AND OTHER TRACKING TECHNOLOGIES Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. | 65 | Where data is jointly collected, your data may be sent to both companies. |
| 66 | If you so choose, you may block or delete our cookies from your browser or limit cross-site tracking; however, blocking or deleting cookies may cause some of the Services, including certain features and general functionality, to work incorrectly. | 66 | This privacy notice applies to our use of your data. |
| 67 | If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below. | 67 | You should review the privacy notice of the other company identified in the promotion to understand their use of your data. |
| 68 | To opt out of tracking by Google Analytics, click here . | 68 | Purchases We collect your name, billing, shipping, and email addresses, phone number, and credit or debit card information when you place an order, along with information about what you have purchased. |
| 69 | Your browser settings may allow you to transmit a ‘do not track’ signal. | 69 | Payment information may be processed through a third party acting as our payment processor. |
| 70 | Like many websites, our website is not designed to respond to such signals. | 70 | We use your information to perform our contract to provide products or services or to facilitate the purchase of products or services, this could include sharing information with a shipping company. |
| 71 | To learn more about ‘do not track’ signals, you can visit http://www.allaboutdnt.com/ . | 71 | Surveys We collect data you share through surveys. |
| 72 | DISCLOSURE OF YOUR INFORMATION We may disclose your information to third parties subject to this Privacy Policy, including the following categories of third parties: Company Group: Our affiliates or others within our corporate group, in accordance with our contract with you, and for internal administration or support purposes, in our legitimate interest to run a successful business and in order to provide our Services. | 72 | If a third-party offers a survey, the third party’s privacy notice also applies to the collection, use, and disclosure of your data. |
| 73 | Service Providers: Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, generative AI and content creation, security, customer transaction facilitation and relationship management, marketing communications, web analytics, payment networks, and payment processing. | 73 | We have a legitimate interest in understanding your opinions. |
| 74 | Business Partners: Third parties through whom you receive access to our Services, including via use of a promotion code or other method provided by such business partners, in our legitimate interest to provide you with free or discounted access to our Services. | 74 | Targeted Advertising Technology We may share data with third parties to measure the performance of our advertising, including via server-to-server connections and web attribution and measurement technologies (e.g., a cookie or a pixel). |
| 75 | Other Third Parties, including other users: Third parties to whom you request or direct us to disclose information, such as through your use of social media widgets or login integrations, when you purchase third-party goods through the Services, send an email or interact with your third party email or calendar account through the Services, or otherwise choose to share or make output or other information visible to others, including other users. | 75 | The third party may also collect data over time and across websites operated by other companies. |
| 76 | We do this as necessary for the performance of a contract, or in our legitimate interest to provide you with access to the Services and integrations with third parties, or with your consent. | 76 | Among other things, third parties may use this data to serve ads tailored to your interests, which may include ads about our products or services. |
| 77 | Advertising Partners: Third parties who display advertising information on our Services or otherwise assist with the delivery of ads. | 77 | Where required by law, we base the use of third-party tracking technologies upon consent. |
| 78 | Professional Advisors: As necessary, we will share your personal information with professional advisors such as auditors, law firms, or accounting firms. | 78 | You can also find more information about your options with regard to this technology in the Your Choices section below. |
| 79 | Business Transactions: We will share personal information with a prospective buyer, seller, new owner, or other relevant third party as necessary while negotiating or in relation to a change of corporate control such as a restructuring, merger, asset sale or purchase, bankruptcy or other business transaction or re-organization. | 79 | Use of our App We collect your username and password, as well as device information, and other data related to your engagement with our services when you use our app. |
| 80 | We do this in our legitimate interest to run a successful and compliant business, and as required by applicable law. | 80 | In some instances, we use your information to perform our contract to provide app related services. |
| 81 | We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users. | 81 | We have a legitimate interest in understanding how you use our app. |
| 82 | We do this in our legitimate interest to protect our Service and business and to comply with applicable law. | 82 | Where required by law, or by a mobile platform, we base the use of third-party tracking technologies upon consent. |
| 83 | SOCIAL FEATURES Certain features of the Services may allow you to initiate interactions between the Services and third-party services or platforms, such as Discord, X (formerly Twitter) and other social networks (“ Social Features ”). | 83 | Users should go to the settings menu in their mobile device for more information about changing app preferences. |
| 84 | Social Features include features that allow you to access our pages on third-party platforms, and from there ‘like’ or ‘share’ our content. | 84 | Use of Our Web Services We use technology (e.g., a cookie or a pixel) to learn how you engage with our websites. |
| 85 | Use of Social Features may allow a third party to collect and/or use your information. | 85 | This may include which links you click or what you type as a prompt, or usage data such as the timing of your use or reports of crashes. |
| 86 | If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. | 86 | We may also track your IP address, the website that referred you to us, and data about your device. |
| 87 | Both we and the third party may have access to information about you and your use of both the Services and the third-party service. | 87 | We have a legitimate interest in making our websites operate. |
| 88 | For more information, see the section below, Third Party Websites and Links. | 88 | We also use the data to understand how you interact with our services, gather analytics, improve our websites, and learn your preferences. |
| 89 | THIRD PARTY WEBSITES AND LINKS We may provide links to third-party websites or platforms, such as Discord and X (formerly Twitter). | 89 | We may also use this data to help detect and prevent fraud. |
| 90 | If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy policy, policies and other terms. | 90 | Where required by law, we base the use of technologies upon consent. |
| 91 | We are not responsible for the privacy or security of, or information found on, these sites or platforms. | 91 | User Content – Input and Output We process content you submit while using our services, including prompts, queries, uploads, and any other data you choose to provide. |
| 92 | Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. | 92 | We also process data about the output our services generate, and what you create such as collections, pages, or Spaces. |
| 93 | Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators. | 93 | To the extent any of this content includes personal data, we will process it. |
| 94 | CHILDREN’S PRIVACY Children under the age of 13 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children, particularly those under 13 years of age or in the case of a region where the minimum age for processing personal information differs, such different age. | 94 | If you engage in forums, blogs, or other similar features offered by us, we may maintain records about the content you provide. |
| 95 | For users above the age of 13 but below the age where you are able to consent to the processing of your personal information, please obtain your parent or guardian’s consent prior to using the Services. | 95 | We may further process metadata associated with such content. |
| 96 | If we become aware that we have unknowingly collected information about a child under 13 years of age or the relevant minimum age in your jurisdiction, we will make commercially reasonable efforts to delete such information. | 96 | We have a legitimate interest in processing your content to provide you with our services. |
| 97 | If you are the parent or guardian of a child under the relevant minimum age who has provided us with their personal information, you may contact us using the below information to request that it be deleted. | 97 | We also use this data to understand your preferences, create convenient services across sessions, and otherwise allow you to tailor your experience to your interests and needs. |
| 98 | DATA SECURITY AND RETENTION Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. | 98 | We process data related to your content on the basis of your consent, and in some instances, in order to perform our contract with you. |
| 99 | We recommend that you do not use unsecure channels to send us sensitive or confidential information. | 99 | Voice Data If you enable voice activation or choose to use the speech-to-query feature in one of our services, we may process data about your speech. |
| 100 | We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy. | 100 | We process voice data based on your consent. |
| 101 | When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products. | 101 | We also have a legitimate interest in offering convenient services for our users. |
| 102 | U.S. RESIDENTS This section supplements the other sections of this Privacy Policy and applies to you only if you are a resident of California or another U.S. state that has passed a privacy law similar to the California Consumer Privacy Act (“ CCPA ”) that applies to us, and the law requires specific privacy notice disclosures. | 102 | If you are in a consent-based jurisdiction, our lawful basis for processing your data is generally consent. |
| 103 | For purposes of this section, references to “ personal information ” shall include “ sensitive personal information ,” as these terms are defined under the CCPA. | 103 | How We Use Data We also use data to: Identify you when you visit our sites. |
| 104 | Processing of Personal Information: In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information: Category of Personal Information Category of Recipients Disclosures for a Business Purpose Sharing for Targeted Advertising Identifiers – this may include things like name, alias, postal address, unique personal identifier, online identifier, email address, or account name. | 104 | Complete transactions. |
| 105 | Improve or create services and products, including our AI models. | ||
| 106 | Streamline checkouts. | ||
| 107 | Conduct analytics. | ||
| 108 | Connect with you (e.g., addressing your requests, inquiries, issues, or feedback). | ||
| 109 | Send service and other non-marketing communications. | ||
| 110 | Market our products or services. | ||
| 111 | Market the products or services of our business partners. | ||
| 112 | Find and prevent malicious, deceptive, fraudulent, or illegal activity. | ||
| 113 | Find and prevent security incidents. | ||
| 114 | Enforce our policies and agreements. | ||
| 115 | Debug, find, and fix errors that impair our website and services. | ||
| 116 | Enhance safety, security, and performance of the services. | ||
| 117 | Troubleshoot, test, perform system maintenance, report, and develop services. | ||
| 118 | Conduct internal research. | ||
| 119 | Comply with legal or regulatory obligations. | ||
| 120 | Establish or exercise our rights. | ||
| 121 | Defend against legal claims. | ||
| 122 | Manage our relationships. | ||
| 123 | For other reasons with your consent. | ||
| 124 | The sections above describe our main purposes in collecting your data, but often we have multiple purposes. | ||
| 125 | For instance, if you make an online purchase, we may collect your information to perform our contract with you. | ||
| 126 | We also have a legitimate interest in maintaining that data so that we can easily address questions about an order or improve our handling of your queries in the future. | ||
| 127 | As a result, our collection and processing of your data is based in different contexts on your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business. | ||
| 128 | To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to test our deidentification methods. | ||
| 129 | If we share deidentified data we will obligate the recipient not to try to reidentify the data. | ||
| 130 | How We Share Data In addition to the specific situations discussed elsewhere in this Notice we may share personal data in the following situations: Company Group, Affiliates, and Acquisitions. | ||
| 131 | We may share data among our Company Group, which includes our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). | ||
| 132 | If a company acquires or enters negotiations to acquire our company, business, or assets, we may share data with that company. | ||
| 133 | Other Disclosures without Your Consent. | ||
| 134 | We may share data to cooperate with law enforcement, participate in a legal process, or for legal compliance. | ||
| 135 | We may share your data to establish or exercise our rights, to defend against legal claims, to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies. | ||
| 136 | Public. | ||
| 137 | Some of our websites may allow for comments or reviews in a public forum. | ||
| 138 | If you post on these pages, what you share may be publicly available. | ||
| 139 | If you use our services to post on third-party sites not managed but us, those posts may be publicly available. | ||
| 140 | Such content will be handled according to the third-party site’s privacy notice. | ||
| 141 | Service Providers. | ||
| 142 | We share your data with service providers. | ||
| 143 | Service providers help us to run our services, conduct surveys, provide technical support, process payments, fulfill orders, and more. | ||
| 144 | Business Partners. | ||
| 145 | If you receive access to our services through a third party, including via the use of a promotion code or other method provided by such third party, we may share your personal data with that third party. | ||
| 146 | Professional Services. | ||
| 147 | We may share personal data with our professional service providers, such as auditors or lawyers. | ||
| 148 | Other Disclosures with Your Consent. | ||
| 149 | We may share your data with third parties when you consent or direct us to, such as when you engage with third parties through our services. | ||
| 150 | Some places require us to disclose whether the following categories of personal data are collected, shared with third parties for a “business purpose,” “sold,” or transferred for “valuable consideration.” The table below indicates the categories of personal data we collect and transfer in a variety of contexts. | ||
| 151 | We do not “sell” your personal data for money. | ||
| 152 | Category of Personal Information Category of Recipients Disclosures for a Business Purpose Sharing for Targeted Advertising Identifiers – this may include things like name, alias, postal address, unique personal identifier, online identifier, email address, or account name. | ||
| 108 | Other Third Parties Professional Advisors. | 156 | Professional Services. |
| 113 | Professional Advisors. | 161 | Professional Services. |
| 118 | Professional Advisors. | 166 | Professional Services. |
| 119 | N/A Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | 167 | N/A. |
| 168 | Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | ||
| 123 | Other Third Parties Professional Advisors. | 172 | Professional Advisors. |
| 124 | N/A. | 173 | Advertising Partners. |
| 129 | Other Third Parties Professional Advisors. | 178 | Professional Services. |
| 131 | Geolocation data – this could include precise or non-precise geolocation information. | 180 | Geolocation data – this could include non-precise geolocation information. |
| 134 | Other Third Parties Professional Advisors. | 183 | Professional Services. |
| 139 | Other Third Parties Professional Advisors. | 188 | Professional Services. |
| 144 | Other Third Parties Professional Advisors. | 193 | Professional Services. |
| 149 | Other Third Parties Professional Advisors. | 198 | Professional Services. |
| 157 | Other Third Parties Professional Advisors. | 206 | Professional Services. |
| 159 | Identifiers, such as name, e-mail address and IP address Personal information categories listed in the California Customer Records statute such as name, address and telephone number Commercial information such as records of products or services purchased Internet or other similar network activity such as Usage Data Geolocation data such as IP address Professional or employment-related information such as title of profession, employer, professional background and other information provided by you when you apply for a job with us Non-public education information collected by certain federally funded institutions such as education records that you provide when you apply for a job with us Account access credentials* for the Services The contents of email messages in the email inboxes that you connect to your Perplexity account, and the content of email messages you send through Perplexity* The specific business or commercial purposes for which we have collected and disclosed your personal information and the categories of sources from which we collect your personal information are described in the section above, Collection and Use Your Information. | 208 | Sensitive Information Disclosure. |
| 160 | The third parties that we have disclosed your information to are described in Section 4 (Disclosure of Your Information) above. | 209 | We collect the following categories of sensitive personal data (as defined under California law): account log-in and password, biometric identifiers in the context of voice recognition programs, government ID in the context of a job application, additional sensitive information you choose to provide as input or prompt content. |
| 161 | The criteria we use to determine how long to retain your personal information is described in the section above, Data Security and Retention. | 210 | Sensitive data you choose to provide could reveal government identifiers, precise geolocation, racial or ethnic origin, health, citizenship or immigration status, religious or philosophical beliefs, or union membership, contents of mail, email, or text messages, genetic data, neural data, or data concerning sex life or sexual orientation. |
| 162 | Non-Health Sensitive Information Disclosure : We may collect the following types of sensitive information when you interact with our Services. | 211 | We also may collect health, genetic, biometric, and/or neural data if you enroll in Perplexity Health. |
| 212 | We collect this data to process transactions, comply with laws, manage our business, or provide services. | ||
| 166 | We also do not “sell” or “share” sensitive personal information for cross-context behavioral advertising. | 216 | We do not “sell” or “share” sensitive personal data for cross-context behavioral advertising, although we may transfer it to third parties when you instruct us to do so. |
| 167 | When you create or log-in to your account, your account log-in and password (as defined under California law). | 217 | When that occurs, third parties will use it for the purposes indicated in their privacy notices. |
| 168 | When you apply for a job with us, we may collect your government ID in order to process your application. | 218 | Consumer Health Data Privacy Notice. |
| 169 | When you use our mobile application, and consent to the processing of precise geolocation information, such information will be collected. | 219 | If you participate in one of our health-specific services and upload data, connect third-party services, or direct us to collect information from third parties, we may collect your health, genetic, biometric, and/or neural data. |
| 170 | If you choose to submit sensitive information as part of a Service Interaction, we will receive such information. | — | Removed |
| 171 | For example, if you were to submit government identifiers, precise geolocation, racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership, contents of mail, email, or text messages, genetic data, neural data, or data concerning sex life or sexual orientation, then we would receive those categories of information. | — | Removed |
| 172 | Health Sensitive Information Disclosure (Consumer Health Data Privacy Notice) We may collect the following types of health-related sensitive information when you interact with our Services. | — | Removed |
| 173 | Note that we do not use such data for any purposes that are not identified within Cal. | — | Removed |
| 174 | Civ. | — | Removed |
| 175 | Code § 1798.121. | — | Removed |
| 176 | We also do not “sell” or “share” sensitive personal information for cross-context behavioral advertising. | — | Removed |
| 177 | When you consent to use Perplexity Health and upload data, your health, genetic, and biometric information. | — | Removed |
| 179 | For example, if you choose to provide to us through the Services health-related data, or data concerning sex life or sexual orientation, then we would receive those categories of information. | 221 | For example, if you choose to provide us – through a query, upload, or other use of our services – health-related data, or data concerning sex life or sexual orientation, then we would receive those categories of information. |
| 180 | This may include where you provide sensitive information through Service Interaction Information. | 222 | This may include where you provide sensitive information through your use of the service. |
| 181 | See Section 11 to exercise your rights concerning health-related data. | 223 | Your health information may be shared in the following ways, in addition to those described elsewhere in this policy: with service providers that help us provide requested services, Apps/services that you connect to Perplexity health-related services and third party AI models that help us provide requested services. |
| 182 | Your health information may be shared in the following ways, in addition to those described elsewhere in this policy: with service providers that help us provide requested services, Apps/services that you connect to Perplexity Health, third party AI models that help us provide requested services. | 224 | You can exercise rights related to this data by following the instructions in the Your Choices section, below. |
| 183 | Selling and/or Sharing of Personal Information: We do not “sell” (as defined under the CCPA) personal information, nor have we done so in the preceding 12 months. | 225 | Your Choices Some jurisdictions give you a right to make the following choices: Access. |
| 184 | Further, we do not have actual knowledge that we “sell” or “share” personal information of residents under 16 years of age. | 226 | You may request access to your personal data or confirmation that we have data about you. |
| 185 | California Account Holders Under 18: Any California residents under the age of eighteen (18) who have registered to use the Services and who have posted content or information available to others on the Services can request that such information be removed from the Services by contacting us at the e-mail address set forth in the section below, How to Contact Us. Such request must state that they personally posted such content or information and detail where the content or information is posted. | 227 | In certain cases, you may ask to receive access to your data in a portable, machine-readable form. |
| 186 | We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the resident cannot be individually identified. | 228 | List of Third-Party Recipients. |
| 187 | This removal process cannot ensure complete or comprehensive removal. | 229 | You may request a list of third parties to whom we have disclosed personal data. |
| 188 | For instance, third parties may have republished the post, and archived copies of it may be stored by search engines and other parties that we do not control. 10. | 230 | Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal data. |
| 189 | DATA TRANSFERS The personal information that we collect will be transferred to, stored at/processed in, or accessed from countries outside the jurisdiction in which you are based in, for the purposes described in this Privacy Policy, including countries in which our service providers or other third parties described in Section 4 are located. | 231 | You can find that information in the table above under the “How We Share Data” section. |
| 190 | Specifically, we have servers for the Service in the US. | 232 | Change. |
| 191 | We also have support, engineering and other teams who may support the Service, including from the United States. | 233 | Most of our services allow you to change your account profile. |
| 192 | We process the personal information that you provide to us by creating an account and using our Services in countries outside the relevant jurisdiction you are resident in in order to perform our contract with you (to provide you with our Services). | 234 | If a service does not permit you to update or correct data, you can ask us to correct inaccuracies by contacting us at the address below. |
| 193 | By using the Services and acknowledging the Privacy Policy, you acknowledge and, if necessary in your jurisdiction, consent to the transfer of your personal information to third parties (if any), which may include the cross-border transfer of your information to any country or region where we have databases or affiliates and, in particular, to the jurisdictions specified herein. | 235 | We may keep historical data in our backup files as permitted by law. |
| 194 | For such transfers of data outside the relevant jurisdiction will use applicable safeguards, for example, for UK and EEA users, the European Commission’s model contracts for the transfer of personal information to third countries (i.e., the standard contractual clauses) (the “ Model Clauses ”), or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined by the European Commission or the relevant UK authorities, as applicable, to provide an adequate level of protection for individuals’ rights and freedoms for their personal information. | 236 | Deletion. |
| 195 | Please contact us at support@perplexity.ai should you wish to inquire further as to such data transfer mechanisms, including to examine a copy of the Model Clauses. | 237 | You may ask us to delete your personal data. |
| 196 | For EU and UK users: We comply with the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce (collectively, the “DPF”) and have certified to the U.S. Department of Commerce that we adhere to the DPF Principles with regard to the processing of personal information received from the European Union and UK (and Gibraltar) in reliance on the DPF. | 238 | If required by law, we will grant such a request. |
| 197 | If there is any conflict between the terms in this privacy policy and the DPF Principles, the Principles shall govern to the extent applicable to the information at issue. | 239 | Note, however, that in many cases we must keep your personal data to comply with legal obligations, resolve disputes, enforce agreements, or for other business purposes. |
| 198 | The Federal Trade Commission has jurisdiction over our compliance with the DPF and, in accordance with the DPF, we are responsible for onward transfers to third parties that process personal information subject to the DPF in a way that does not follow the DPF Principles. | 240 | Opt-out of Website Targeted Advertising. |
| 199 | To learn more about the Data Privacy Framework program, and to view our certification, please visit the Data Privacy Framework website. | 241 | When targeted advertising occurs on our services, you have the choice to opt-out. |
| 200 | We commit to resolve DPF Principles-related complaints about our collection and use of personal information. | 242 | You can opt out of online targeted advertising (e.g. cookies and pixels) through the cookie consent pop-up that appears when you visit a Perplexity webpage. |
| 201 | Individuals in the EU and UK with inquiries or complaints regarding our compliance with the DPF should first contact us, at support@perplexity.ai. | 243 | Because this preference is stored locally, you may need to set it again if you switch browsers or devices, or if you clear your browser's cache. |
| 202 | If you have an unresolved complaint concerning our handling of personal information received in reliance on the DPF that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://www.dataprivacyframework.gov/ . | — | Removed |
| 203 | Under certain conditions (more fully described here) you may be entitled to invoke binding arbitration to resolve your complaint. | — | Removed |
| 204 | In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, we commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of personal information received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. | — | Removed |
| 205 | YOUR RIGHTS AND CHOICES Depending on where you live, you may have some or all of the rights listed below in relation to personal information that we have collected about you. | — | Removed |
| 206 | However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. | — | Removed |
| 207 | Right to Access / Know. | — | Removed |
| 208 | You may have a right to request access to personal information that we hold about you, or to request information about our collection, use and disclosure of your personal information, such as the categories of personal information we have collected or disclosed for a business purpose. | — | Removed |
| 209 | Right to Request a List of Third-Party Recipients . | — | Removed |
| 210 | You may request a list of specific third parties to which we have disclosed personal information. | — | Removed |
| 211 | Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal information. | — | Removed |
| 212 | You can find that information in the table above under Section 9 (U.S. RESIDENTS). | — | Removed |
| 213 | Right to Delete . | — | Removed |
| 214 | You may have a right to request that we delete personal information we maintain about you. | — | Removed |
| 215 | Right to Correct. | — | Removed |
| 216 | You may have a right to request that we correct inaccurate personal information we maintain about you. | — | Removed |
| 217 | Right of Portability . | — | Removed |
| 218 | You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party. | — | Removed |
| 219 | Restriction of Processing . | — | Removed |
| 220 | You may have the right to ask us to stop, suspend or restrict our processing of personal information. | — | Removed |
| 221 | Objection . | — | Removed |
| 222 | You may have the right to object to our processing of personal information. | — | Removed |
| 223 | Opt-out of Website Targeted Advertising . | — | Removed |
| 224 | You may opt-out of online targeted advertising (e.g., cookies) by clicking the cookie settings link here or the “Do Not Share” link on our homepage. | — | Removed |
| 227 | We do not recognize the “Do Not Track Signal.” If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice. | 246 | If there is a conflict between the GPC signal and a manual choice that you have made on our website regarding targeted advertising, we will honor your manual choice. |
| 228 | Withdrawal of Consent . | 247 | We do not recognize the “Do Not Track” signal. |
| 229 | Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time by contacting us at support@perplexity.ai . | 248 | Opt-out of App-Based Targeted Advertising. |
| 230 | Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, and that where you withdraw your consent, we may not be able to deliver the expected service to you. | 249 | You may opt-out of App-based targeted advertising (e.g., SDKs with advertising partners) by going to the settings menu in your mobile device. |
| 231 | You may choose to stop receiving personalized advertising or marketing promotions from us when using the Services by contacting us at our email address provided below. | 250 | Choices in Comet. |
| 232 | You may exercise any of these rights by contacting us using the information provided below. | 251 | You can attempt to prevent websites that you visit from accessing third-party cookies to personalize content and ads by going to Settings/Privacy and Security/Third-party cookies within Comet. |
| 233 | We will not discriminate against you for exercising any of these rights. | 252 | You may also use Comet Incognito to limit the ability of others that use the same device to see your activity across sessions. |
| 234 | We may need to collect information from you to verify your identity, such as your email address and government issued ID, before providing a substantive response to the request. | 253 | You may opt-out of Browser-based targeted advertising (e.g. cookies and pixels) by adjusting the privacy settings in your browser. |
| 235 | You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. | 254 | Incognito. |
| 255 | In addition to the option to use Comet in Incognito, as described previously, you may choose to use Incognito in our app and through parts of our website. | ||
| 256 | Incognito increases your privacy by not saving your search activity across use sessions. | ||
| 257 | For more information on Incognito, see here . | ||
| 258 | Objection to or Restriction of Certain Processing. | ||
| 259 | In certain circumstances, you may object to the processing of your personal data, or ask that we restrict processing of your personal data. | ||
| 260 | To do so, follow the instructions below. | ||
| 261 | Promotional Emails. | ||
| 262 | You may provide us with your email address to allow us to send newsletters, surveys, offers, or other promotional content, as well as targeted offers from third parties. | ||
| 263 | You can stop receiving such emails by following the unsubscribe instructions at the bottom of those emails. | ||
| 264 | If you choose not to receive such emails, we may still send you service-related communications. | ||
| 265 | Revocation Of Consent. | ||
| 266 | Where we process your personal data based upon consent, you may revoke consent. | ||
| 267 | Note, if you revoke consent for processing personal data, we may no longer be able to provide you some types of services. | ||
| 268 | Not all the rights above are absolute, and they do not apply in all circumstances. | ||
| 269 | We may limit or deny a request because the law permits or requires us to. | ||
| 270 | We will not discriminate against individuals who exercise a privacy right. | ||
| 271 | Submitting Requests You may exercise the above rights by contacting us via the contact information below. | ||
| 272 | If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.” We will require you to prove your identity when making most types of requests. | ||
| 273 | We may verify your identity by phone or email, or by having you log into your account. | ||
| 274 | Depending on your request, we will ask for information such as your name, email address, account-related information, or the date of your last subscription payment. | ||
| 275 | We may also ask you to send us a signed declaration confirming your identity. | ||
| 276 | In some circumstances, you may designate an authorized agent to exercise rights on your behalf. | ||
| 277 | To do so, you may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. | ||
| 237 | If we deny your request, you may appeal our decision by contacting us using the information provided below. | 279 | How We Protect and Retain Data No method of internet transmission or electronic storage is fully secure. |
| 238 | You may opt out of information collection for AI (which would prohibit us from using your search information to improve our AI models) in your settings page if you are logged into the Services. | 280 | While we use reasonable efforts to protect personal data, we cannot guarantee its security. |
| 239 | You may also request to delete your account through the settings page or by contacting us at support@perplexity.ai . | 281 | If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits. |
| 240 | If you delete your account, we aim to delete your personal information from our servers within 30 days. | 282 | Some of our services permit you to create an account. |
| 241 | Please contact us at support@perplexity.ai to request deletion. | 283 | You are responsible for selecting a unique and complex password and keeping it confidential. |
| 242 | COMPLAINTS If you have complaints about how we process your personal information, or if you need to access this Privacy Policy in a different form due to a disability, please contact us at support@perplexity.ai and/or your local representative’s contact details as set out above, and we will respond to your request as soon as possible. | 284 | You are responsible for any access to or use of your account by someone who has obtained your password, whether or not you approved of such access or use. |
| 243 | If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, or other relevant data protection authority as applicable to you. | 285 | Notify us of unauthorized use of your password or account immediately. |
| 244 | HOW TO CONTACT US Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@perplexity.ai and/or your local representative’s contact details as set out below. | 286 | We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. |
| 245 | For EU inquiries: Perplexity AI Leipziger Platz 16 10117 Berlin Germany For UK inquiries: Perplexity AI 10 Devonshire Square London EC2M 4YP United Kingdom LANGUAGE Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English language version will prevail. | 287 | This includes the purposes of satisfying legal, accounting, or reporting requirements. |
| 288 | To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. | ||
| 289 | We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements. | ||
| 290 | Transmission Of Data To Other Countries As a multi-national company, we send data between and among our affiliates. | ||
| 291 | As a result, we may process your data in a country with less stringent privacy laws than the laws in the country that you reside. | ||
| 292 | Where possible, we treat personal data using the same privacy principles that guide the law of the country in which we first receive your data. | ||
| 293 | By submitting your personal data to us you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States. | ||
| 294 | For more information on our attempts to apply the privacy principles applicable in one area to data when it goes to another, contact us using the contact information below. | ||
| 295 | You may also request a copy of any Standard Contractual Clauses we use for the transfer of your data outside of the EEA or United Kingdom, which includes the categories of information transferred, by contacting us using the contact information below. | ||
| 296 | We comply with the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce (collectively, the “DPF”) and have certified to the U.S. Department of Commerce that we adhere to the DPF Principles with regard to the processing of personal data received from the European Union and UK (and Gibraltar) in reliance on the DPF. | ||
| 297 | If there is any conflict between the terms in this privacy policy and the DPF Principles, the Principles shall govern to the extent applicable to the information at issue. | ||
| 298 | The Federal Trade Commission has jurisdiction over our compliance with the DPF and, in accordance with the DPF, we are responsible for onward transfers to third parties that process personal data subject to the DPF in a way that does not follow the DPF Principles. | ||
| 299 | To learn more about the Data Privacy Framework program, and to view our certification, please visit the Data Privacy Framework website . | ||
| 300 | We commit to resolve DPF Principles-related complaints about our collection and use of personal data. | ||
| 301 | Individuals in the EU and UK with inquiries or complaints regarding our compliance with the DPF should first contact us, at support@perplexity.ai . | ||
| 302 | If you have an unresolved complaint concerning our handling of personal data received in reliance on the DPF that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://www.dataprivacyframework.gov/ . | ||
| 303 | Under certain conditions, you may be entitled to invoke binding arbitration to resolve your complaint. | ||
| 304 | In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, we commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. | ||
| 305 | Third-Party Applications/Websites We may provide links to websites and other third-party content or services that we do not own or operate. | ||
| 306 | We have no control over the privacy practices of websites or services we do not own. | ||
| 307 | For details about such third parties’ privacy practices, see their privacy notices. | ||
| 308 | Changes To This Privacy Notice We may change our Notice and privacy practices. | ||
| 309 | New notices will be published on our website. | ||
| 310 | If changes are material, the Notice that was in place when you submitted personal data to us will generally govern that data unless you consent to the new Notice. | ||
| 311 | Our Notice shows “effective” and “last updated” dates below. | ||
| 312 | The effective date is the date the current version took effect. | ||
| 313 | The last updated date is the date the current version was last substantively changed. | ||
| 314 | Children Our websites and online services are not meant for children under 13 years old, and we do not knowingly collect personal data from children under age 16 without parental consent. | ||
| 315 | Children under 13 should not give us their personal data. | ||
| 316 | Contact Information If you have questions, comments, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us. | ||
| 317 | We will try to address your requests and provide you with additional privacy-related information. | ||
| 318 | Email us at: support@perplexity.ai For EU inquiries: Perplexity AI Leipziger Platz 16 10117 Berlin Germany For UK inquiries: Perplexity AI 10 Devonshire Square London EC2M 4YP United Kingdom TrustKeith Ltd, a company registered at 20-22 Wenlock Road, London, is our DPO. | ||
| 319 | To contact our representative or DPO, please submit a data request here . | ||
| 320 | If you are not satisfied with our response and are in the European Union or United Kingdom, you may have a right to lodge a complaint with your local supervisory authority. | ||
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