PayPal Buyer and Seller Protection

PayPal updated its Purchase Protection Program policy on May 25, 2026 by adding a detailed table of contents to the document. The updated version now includes an organized menu with sections covering QR Code and In-Person Transactions, Item Not Received Claims, Significantly Not as Described Claims, Ineligible Items and Transactions, Transaction Eligibility, Dispute Eligibility Timeframes, Dispute Resolution Processes, and the option to Download Printable PDF. The core protection terms and eligibility language remain substantively unchanged from the prior version.