Version comparison

PayPal Buyer and Seller Protection

PayPal · April 18, 2026 07:46 UTC vs April 21, 2026 06:03 UTC
Old version
April 18, 2026 07:46 UTC
0b92db6dc392504045f0aa75d974a8cdd256bc1ccefa68b2581a380690dd23e1
CA-V-001839
New version
April 21, 2026 06:03 UTC
dbe09363c89a1ef689336df22369b5e50bea90d3782f3bd4d6786e45d05765ce
CA-V-001893
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Change Summary
PayPal restructured the navigation and organization of its Purchase Protection Program policy on April 21, 2026. The update added a table of contents with section headings including QR Code and In-Person Transactions, Item Not Received Claims, Significantly Not as Described Claims, and other dispute categories. The substantive eligibility language for the program itself remained unchanged; the modification was primarily organizational and presentational.
low severity
0 Sentences added
0 Sentences removed
1 Sentences modified
89 Sentences before
89 Sentences after
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BeforeAfter
0PayPal's Purchase Protection Program Menu Back To Home Page Download Printable PDF PayPal's Purchase Protection Program PayPal's Purchase Protection Program Last updated on January 26, 2026 When you buy something from a seller who accepts PayPal, you may be eligible for a refund under PayPal’s Purchase Protection program, which terms and conditions are set forth herein and form part of the user agreement .0PayPal's Purchase Protection Program Menu Back To Home Page PayPal's Purchase Protection Program QR Code and In-Person Transactions Item Not Received Claims Significantly Not as Described Claims Ineligible Items and Transactions Transaction Eligibility for PayPal’s Purchase Protection Program Online Dispute Resolution Process Opening Disputes: Timeframes Dispute with PayPal or Your Card Issuer Download Printable PDF PayPal's Purchase Protection Program PayPal's Purchase Protection Program Last updated on January 26, 2026 When you buy something from a seller who accepts PayPal, you may be eligible for a refund under PayPal’s Purchase Protection program, which terms and conditions are set forth herein and form part of the user agreement .
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