| Before | After | ||
|---|---|---|---|
| 0 | Terms and Conditions of Use Welcome to Noom! | 0 | Terms and Conditions of Use Summary : These Terms explain how you can use Noom and what to expect from us. |
| 1 | By using Noom, you agree to these Terms and our related policies. | ||
| 2 | Some important sections—like subscriptions and dispute resolution—have key rules you should read carefully. | ||
| 3 | Welcome to Noom! | ||
| 18 | OUR SERVICE 1.1 What We Do. Our mission is to help as many people as possible live healthier lives through behavior change. | 21 | OUR SERVICE Summary : Noom is designed to help you improve your health and habits, but it is not medical care. |
| 22 | You must be 18 or older to use it, and you should always talk to a doctor for medical advice. | ||
| 23 | Some features (like groups, coaches, or food data) are for support and information only—and may not always be accurate. 1.1 What We Do. Our mission is to help as many people as possible live healthier lives through behavior change. | ||
| 70 | YOUR RESPONSIBILITIES 2.1 What You Do. You are responsible for everything you do under your account. | 75 | YOUR RESPONSIBILITIES Summary : You are in charge of your account and anything that happens on it. |
| 76 | Keep your login secure, provide accurate info, and follow the rules when linking other services. | ||
| 77 | We can suspend or revoke your access to Noom at any time. 2.1 What You Do. You are responsible for everything you do under your account. | ||
| 82 | YOUR CONTENT 3.1 What You Provide. | 89 | YOUR CONTENT Summary : Anything you post on Noom belongs to you, but you give us permission to use it to run and improve the service. |
| 90 | We may remove or change content that breaks our rules or policies. 3.1 What You Provide. | ||
| 88 | INTELLECTUAL PROPERTY 4.1 Noom’s Rights. | 96 | INTELLECTUAL PROPERTY Summary : We own the Noom service and content. |
| 97 | You can use Noom as allowed by these Terms, but you can’t copy, change, or use our branding without permission. | ||
| 98 | If you share feedback, we can use it to improve Noom. 4.1 Noom’s Rights. | ||
| 95 | CONTENT REMOVAL 5.1 Content Moderation. | 105 | CONTENT REMOVAL Summary : We may remove content or restrict accounts for any reason. |
| 106 | If you believe your intellectual property rights are being violated, you can report it to us. 5.1 Content Moderation. | ||
| 100 | FEES AND PURCHASE TERMS; AUTOMATICALLY RENEWING SUBSCRIPTIONS 6.1 Defined Terms. | 111 | FEES AND PURCHASE TERMS; AUTOMATICALLY RENEWING SUBSCRIPTIONS Summary : Paid plans renew on their own unless you cancel before your next billing date. |
| 112 | Free trials and promotions may turn into paid plans if not canceled in time. | ||
| 113 | Prices, billing, and taxes may change, and you are responsible for keeping your payment info current. | ||
| 114 | Unless required by law, fees are generally not refundable. 6.1 Defined Terms. | ||
| 166 | SEEDS 7.1 Noom Seeds (“Seeds”) is a loyalty points program that rewards users for qualifying activities and services. | 180 | SEEDS Summary : Seeds are reward points you can earn and use for certain benefits, but they have no cash value and cannot be transferred. |
| 181 | They may expire after inactivity, and we can change or end the program at any time. 7.1 Noom Seeds (“Seeds”) is a loyalty points program that rewards users for qualifying activities and services. | ||
| 184 | INDEMNIFICATION You agree to indemnify and hold us harmless for any of the following: (a) Your use of the Service; (b) your User Content; (c) your violation of our policies; (d) your violation of any rights of another party, including any other Noomers; and (e) your violation of any applicable law. | 199 | INDEMNIFICATION Summary : If your actions cause harm or legal claims, you agree to cover the related costs. |
| 200 | This includes how you use Noom, what you post, and breaking laws or these Terms. | ||
| 201 | You agree to indemnify and hold us harmless for any of the following: (a) Your use of the Service; (b) your User Content; (c) your violation of our policies; (d) your violation of any rights of another party, including any other Noomers; and (e) your violation of any applicable law. | ||
| 186 | DISCLAIMERS 9.1 “As Is.” YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, AND THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. | 203 | DISCLAIMERS Summary : Noom is provided “as is,” with no guarantees. |
| 204 | We cannot promise the service will always be accurate or available, and you use it at your own risk. 9.1 “As Is.” YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK, AND THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. | ||
| 194 | LIMITATION OF LIABILITY 10.1 Disclaimer of Damages. | 212 | LIMITATION OF LIABILITY Summary : As the law allows, we are not liable for certain types of losses. |
| 213 | We also limit how much we owe you in total. 10.1 Disclaimer of Damages. | ||
| 202 | SAFETY AND ENFORCEMENT 11.1 We care about the safety and security of all our Noomers. | 221 | SAFETY AND ENFORCEMENT Summary : We may share information with authorities or restrict access when needed. |
| 222 | This may happen to protect users, follow our policies, or comply with the law. 11.1 We care about the safety and security of all our Noomers. | ||
| 205 | TERMINATION 12.1 Termination by Us. We reserve the right to terminate your access to the Service for any reason (or no reason). 12.2 Termination by You. | 225 | TERMINATION Summary : You can stop using Noom at any time by canceling your subscription and deleting your account. |
| 226 | We can also suspend or end your access at any time. 12.1 Termination by Us. We reserve the right to terminate your access to the Service for any reason (or no reason). 12.2 Termination by You. | ||
| 209 | DISPUTE RESOLUTION 13.1 Resolving Disputes. | 230 | DISPUTE RESOLUTION Summary : If a dispute comes up, you agree to try to resolve it informally first. |
| 231 | Most disputes will be handled through arbitration—not in court. | ||
| 232 | You also agree not to join a class action, unless you opt out within the allowed time. 13.1 Resolving Disputes. | ||
| 274 | CLASS ACTION WAIVER; JURY TRIAL WAIVER You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action. | 297 | CLASS ACTION WAIVER; JURY TRIAL WAIVER Summary : You and Noom agree to resolve disputes one-on-one, not as part of a class action. |
| 298 | You also give up the right to a jury trial, where the law allows. | ||
| 299 | You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, collective, consolidated, private attorney general, or representative action. | ||
| 278 | THIRD PARTIES 15.1 Third-Party Payment Service Provider. | 303 | THIRD PARTIES Summary : Some parts of Noom use third-party services (like payment processors or app stores). |
| 304 | Your interactions with those services are governed by their own terms, and we are not responsible for them. 15.1 Third-Party Payment Service Provider. | ||
| 296 | ADDITIONAL TERMS FOR NOOM MED USERS 16.1 No Patient-Clinician Relationship. | 322 | ADDITIONAL TERMS FOR NOOM MED USERS Summary : If you use Noom Med, your care comes from outside clinical partners—not Noom. |
| 323 | You are responsible for costs, giving accurate health information, and knowing how billing and prescriptions work. | ||
| 324 | Eligibility and pricing depend on the specific program. 16.1 No Patient-Clinician Relationship. | ||
| 326 | GENERAL PROVISIONS 17.1 Effective Date. | 354 | GENERAL PROVISIONS Summary : These Terms are the agreement between you and Noom. |
| 355 | They follow applicable law, and some parts will still apply even after your account is closed. 17.1 Effective Date. | ||
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