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| 0 | Netflix Terms of Use | Netflix Help Center Help Center Join Netflix Sign In Help Center Back to Help Home Print Netflix Terms of Use Netflix provides a personalized subscription service that allows our members to access entertainment content (“Netflix content”) over the Internet on certain Internet-connected TVs, computers and other devices ("Netflix ready devices"). | 0 | Netflix Terms of Use | Netflix Help Center Help Center Join Netflix Sign In Help Center Back to Help Home Print Netflix Terms of Use Welcome to Netflix! |
| 1 | Netflix provides a service that allows users to access entertainment content (“Netflix content”) over the Internet on certain Internet-connected TVs, computers and other devices ("Netflix supported devices"). | ||
| 2 | As used in these Terms of Use, "Netflix service", "our service" or "the service" means the personalized service provided by Netflix for discovering and accessing Netflix content, including all features and functionalities, recommendations and reviews, our websites, and user interfaces, as well as all content and software associated with our service. | 3 | As used in these Terms of Use, "Netflix service", "our service" or "the service" means the service provided by Netflix for discovering and accessing Netflix content. |
| 3 | References to ‘you’ in these Terms of Use indicate the member who created the Netflix account and whose payment method is charged. | 4 | This includes all personalization, features and functionalities, recommendations and reviews, our websites, applications and user interfaces, as well as all content and software associated with our service. 1. |
| 4 | Membership 1.1. Your Netflix membership will continue until terminated. | 5 | The Netflix Service 1.1. Access to the Netflix Service . |
| 5 | To use the Netflix service you must have Internet access and a Netflix ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. | 6 | To use the Netflix service you must have Internet access and a Netflix supported device. |
| 6 | Unless you cancel your membership before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method (see "Cancellation" below). 1.2. We may offer a number of subscription plans, including subscriptions offered by third parties in conjunction with the provision of their own products and services. | 7 | Some features, content, or offerings may be available at no cost and may be accessed without creating an account or providing a Payment Method, while other options require you to create a Netflix account or purchase a subscription, subject to the subscription terms outlined below. |
| 7 | We are not responsible for the products and services provided by such third parties. | 8 | You may also be able to use the Netflix service as a profile user under an Account Owner’s subscription, provided you are part of the same household, or, in countries where this feature is available, as an Extra Member if you do not live in the same household as the Account Owner. |
| 8 | Some subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. | 9 | As used in these Terms, “Account Owner” means the user who created the Netflix account and whose Payment Method is charged for the subscription. 1.2. Age Limitation . |
| 9 | You can find specific details regarding your Netflix subscription by visiting the netflix.com website and clicking on the "Account" link available at the top of the pages under your profile name. | 10 | You must be at least 18 years of age, or the age of majority in your province, territory or country, to create a Netflix account or, where available, to become an Extra Member. |
| 10 | Promotional Offers . | 11 | Minors may only use the service under the supervision of an adult. 1.3. Offers . |
| 11 | We may from time to time offer special promotional offers (such as sweepstakes, discounts and other incentives) , plans or memberships (“Offers”). | 12 | We may from time to time provide special promotional offers (such as sweepstakes, discounts and other incentives), plans or subscriptions (“Offers”). |
| 13 | Members of households with an existing or recent Netflix membership may not be eligible for certain introductory Offers. | 14 | Members of households with an existing or recent Netflix account may not be eligible for certain introductory Offers. |
| 15 | The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you. | 16 | The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you. 1.4. Account Sharing . |
| 16 | Billing and Cancellation 3.1. Billing Cycle . | 17 | The Netflix service and any content accessed through it are for your personal,non-commercial use only and may not be shared with anyone outside of your household, unless, in countries where this feature is available, you purchased an Extra Member Account. 1.5. Access Limitations . |
| 17 | The subscription fee for the Netflix service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page. | 18 | You may access the Netflix content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. |
| 18 | The length of your billing cycle will depend on the type of subscription plan that you choose when you signed-up for the service. | 19 | The content that may be available will vary by geographic location, may be limited by law or by the rights that our third-party content providers grant to us, and will change from time to time. |
| 19 | In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid subscription began on a day not contained in a given month. | 20 | The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Account" page. 1.6. Availability and Testing . |
| 20 | Visit the netflix.com website and click on the "Account" page to see your next payment date. | 21 | The Netflix service, including the Netflix content, is regularly updated. |
| 21 | We may authorize your Payment Method in anticipation of subscription or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register. | 22 | As a result, we do not guarantee that particular content will be available on the Netflix service at any given time. |
| 22 | If you signed up for Netflix using your account with a third party as a Payment Method, you can find the billing information about your Netflix subscription by visiting your account with the applicable third party. 3.2. Payment Methods . | 23 | While we strive to provide a consistent and high-quality experience, some content or features may be temporarily unavailable due to demand, technical constraints, or system maintenance. |
| 23 | To use the Netflix service you must provide one or more Payment Methods. | 24 | In addition, we continually test various aspects of our service, including our websites, user interfaces and promotional features. |
| 24 | You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. | 25 | You can turn off test participation at any time by visiting the "Account" page and changing the "Test participation" settings. 1.7. Downloading Content . |
| 25 | You remain responsible for any uncollected amounts. | 26 | Depending on the subscription plan, some Netflix content may be available for temporary download and offline viewing on certain supported devices (“Offline Titles”). |
| 26 | If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. | 27 | Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time period within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. |
| 27 | For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. | 28 | Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country. 1.8. Usage Rights and Restrictions . |
| 28 | Local tax charges may vary depending on the Payment Method used. | 29 | Subject to these Terms and only to the extent you are expressly authorised, we grant you a limited, non-exclusive, non-transferable right to access the Netflix service. |
| 29 | Check with your Payment Method service provider for details. 3.3. Updating your Payment Methods . | — | Removed |
| 30 | You can update your Payment Methods by going to the "Account" page. | — | Removed |
| 31 | We may also update your Payment Methods using information provided by the payment service providers. | — | Removed |
| 32 | Following any update, you authorize us to continue to charge the applicable Payment Method(s). 3.4. Cancellation . | — | Removed |
| 33 | You can cancel your Netflix membership at any time, and you will continue to have access to the Netflix service through the end of your billing period. | — | Removed |
| 34 | To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused Netflix content. | — | Removed |
| 35 | To cancel, go to the "Account" page and follow the instructions for cancellation. | — | Removed |
| 36 | If you cancel your membership, your account will automatically close at the end of your current billing period. | — | Removed |
| 37 | On the "Account" page you can see when your account will close. | — | Removed |
| 38 | If you signed up for Netflix using your account with a third party as a Payment Method and wish to cancel your Netflix membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Netflix service through that third party. 3.5. Changes to the Price and Subscription Plans . | — | Removed |
| 39 | We may change our subscription plans and the price of our service from time to time. | — | Removed |
| 40 | We will notify you at least one month before any price changes or changes to your subscription plan will become effective. | — | Removed |
| 41 | If you do not wish to accept the price change or change to your subscription plan, you can cancel your membership before the change takes effect. | — | Removed |
| 42 | Netflix Service 4.1. You must be at least 18 years of age, or the age of majority in your province, territory or country, to become a member of the Netflix service. | — | Removed |
| 43 | Minors may only use the service under the supervision of an adult. 4.2. The Netflix service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise allowed by your subscription plan. | — | Removed |
| 44 | During your Netflix membership we grant you a limited, non-exclusive, non-transferable right to access the Netflix service and Netflix content. | — | Removed |
| 46 | You agree not to use the service for public performances. 4.3. You may access the Netflix content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. | 31 | You agree to use the Netflix service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. |
| 47 | The content that may be available will vary by geographic location and will change from time to time. | 32 | Unless otherwise explicitly authorized, you agree not to: (i) use the service for commercial purposes or public performances; (ii) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the Netflix service; (iii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the Netflix service, including the graphical user interface, any advertising or advertising features, copyright notices, and trademarks; (iv) use any robot, spider, scraper or other automated means to access the Netflix service; (v) decompile, reverse engineer or disassemble any software or other products or processes accessible through the Netflix service; (vi) insert any code or product or manipulate the content of the Netflix service in any way; (vii) use any data mining, data gathering or extraction method; (viii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Netflix service, including any software viruses or any other computer code, files or programs; or (ix) engage in any of the foregoing in connection with the use, creation, development, modification, prompting, fine-tuning, training, testing, benchmarking or validation of any machine learning tool, model, system, algorithm, product or other technology. |
| 48 | The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Account" page. 4.4. The Netflix service, including the Netflix content, is regularly updated. | 33 | We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service. 1.9. Viewing Experience and Technical Requirements . |
| 49 | We therefore do not guarantee that particular content will be available on the Netflix service at any given time. | 34 | The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. |
| 50 | We may give you the opportunity to watch live or special events (including replays of such content) or to enjoy new additional features. | — | Removed |
| 51 | Such content and new features may contain commercial breaks and other types of commercial messages and advertising formats (“Advertisements”). | — | Removed |
| 52 | Our service may also contain limited commercial content, such as branded content or sponsorship messaging, promos for Netflix content or information about other Netflix goods or services . | — | Removed |
| 53 | Netflix does not endorse or sponsor any advertised products or services and any interactions with advertisers, including through engagement with interactive advertisements, are at your own option and risk. | — | Removed |
| 54 | In addition, we continually test various aspects of our service, including our websites, user interfaces and promotional features. | — | Removed |
| 55 | You can turn off test participation at any time by visiting the "Account" page and changing the "Test participation" settings. 4.5. Some Netflix content is available for temporary download and offline viewing on certain supported devices (“Offline Titles”). | — | Removed |
| 56 | Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time period within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. | — | Removed |
| 57 | Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country. 4.6. You agree to use the Netflix service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. | — | Removed |
| 58 | Except as explicitly authorized by us, you agree not to: (i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the Netflix service; (ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the Netflix service, including the graphical user interface, any advertising or advertising features, copyright notices, and trademarks; (iii) use any robot, spider, scraper or other automated means to access the Netflix service; (iv) decompile, reverse engineer or disassemble any software or other products or processes accessible through the Netflix service; (v) insert any code or product or manipulate the content of the Netflix service in any way; (vi) use any data mining, data gathering or extraction method; (vii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Netflix service, including any software viruses or any other computer code, files or programs; or (viii) engage in any of the foregoing in connection with the use, creation, development, modification, prompting, fine-tuning, training, testing, benchmarking or validation of any machine learning tool, model, system, algorithm, product or other technology. | — | Removed |
| 59 | We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service. 4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. | — | Removed |
| 68 | The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Netflix ready device. 4.8. Netflix software is developed by, or for, Netflix and may solely be used for authorized streaming and to access Netflix content through Netflix ready devices. | 43 | The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Netflix supported device. 1.10. |
| 44 | Netflix Software and Updates . | ||
| 45 | The Netflix software is developed by, or for, Netflix and may solely be used for authorized access to Netflix content through Netflix supported devices. | ||
| 71 | You agree that you may automatically receive updated versions of the Netflix software and related third-party software. | 48 | You agree that you may automatically receive updated versions of the Netflix software and related third-party software. 1.11. |
| 72 | Passwords and Account Access. | 49 | Interactive Features . |
| 50 | We may offer certain Interactive Features as part of the service. “Interactive Features” means any real-time or near-real-time functionality that enables users to participate in or interact with programming or other users, for example live chat, polls, voting, multiplayer gaming, game shows, and live voting. | ||
| 51 | Use of Interactive Features is subject to these Terms of Use, our Community Guidelines and, where posted, the official rules for the specific event. | ||
| 52 | We may take interim measures (for example, suspend voting, disqualify entries or void results) to protect voting integrity, safety or legal compliance. | ||
| 53 | We may suspend or terminate access to any Interactive Feature immediately if you breach these Terms of Use, our policies, or if your use poses an immediate safety or legal risk. 2. | ||
| 54 | Subscription Terms 2.1. Billing Cycle and Payment Terms . | ||
| 55 | Your Netflix subscription will continue until terminated. | ||
| 56 | To purchase a subscription, you will need to add one or more Payment Methods to your account. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. | ||
| 57 | Unless you cancel your subscription before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method (see "Cancellation" below). | ||
| 58 | The subscription fee and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page. | ||
| 59 | The length of your billing cycle will depend on the type of subscription plan that you choose when you signed-up for the service. | ||
| 60 | In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid subscription began on a day not contained in a given month. | ||
| 61 | You can see your next payment date on the "Account" page. | ||
| 62 | We may authorize your Payment Method to verify it and to cover upcoming charges through various methods, including a pre-authorization of up to one month of service as soon as you register for a subscription. | ||
| 63 | If you signed up for Netflix using your account with a third party as a Payment Method, you can find the billing information about your Netflix subscription by visiting your account with the applicable third party. 2.2. Payment Methods . | ||
| 64 | You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. | ||
| 65 | You remain responsible for any uncollected amounts. | ||
| 66 | If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your subscription, we may suspend your access to the service until we have successfully charged a valid Payment Method. | ||
| 67 | For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. | ||
| 68 | Local tax charges may vary depending on the Payment Method used. | ||
| 69 | Check with your Payment Method service provider for details. 2.3. Updating your Payment Methods . | ||
| 70 | You can update your Payment Methods through the "Account" page. | ||
| 71 | We may also update your Payment Methods using information provided by the payment service providers. | ||
| 72 | Following any update, you authorize us to continue to charge the applicable Payment Method(s). 2.4. Advertisements and Commercial Content . | ||
| 73 | While our subscription plans are designed to provide an experience without commercial interruptions, there may be some occasions when you may see advertisements — for example, during certain live or special events (including replays), as part of linear programming, or where required by streaming rights or other legal or contractual obligations. | ||
| 74 | In addition, our service may contain limited commercial content, such as branded content or sponsorship messaging, promotions for Netflix content, or information about other Netflix products or services. | ||
| 75 | Netflix does not endorse or sponsor any advertised third party products or services and any interactions with advertisers, including through engagement with interactive advertisements, are at your own option and risk. 2.5. Subscriptions Obtained Through Third Parties . | ||
| 76 | Some subscriptions are offered by third parties in conjunction with the provision of their own products and services. | ||
| 77 | We are not responsible for the products and services provided by such third parties. | ||
| 78 | In addition, some of these subscription plans may have differing conditions and limitations, which will be disclosed prior to your sign-up or in other communications made available to you. 2.6. Cancellation . | ||
| 79 | You can cancel your Netflix subscription at any time. | ||
| 80 | To cancel, go to the "Account" page and follow the instructions for cancellation. | ||
| 81 | The cancellation will take effect at the end of the billing period. | ||
| 82 | To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial subscription periods or unused Netflix content. | ||
| 83 | You can see when your account will close on the "Account" page . | ||
| 84 | If you signed up for Netflix using your account with a third party as a Payment Method and wish to cancel your Netflix subscription, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the Netflix service through that third party. 2.7. Changes to the Price and Subscription Plans . | ||
| 85 | We may change our subscription plans and the price of our service from time to time. | ||
| 86 | We will notify you at least one month before any price changes or changes to your subscription plan will become effective. | ||
| 87 | If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect. 3. | ||
| 88 | Extra Members 3.1. Creation of an Extra Member Account . | ||
| 89 | In countries where this feature is available and where permitted by the Account Owner’s subscription plan, the Account Owner may purchase an Extra Member account, authorising a person outside of the Account Owner’s household (the “Extra Member”) to access the Netflix service under the Account Owner’s subscription and subject to these Terms of Use. | ||
| 90 | The subscription fees related to the Extra Member account will be charged to the Account Owner’s Payment Method. | ||
| 91 | Extra Members may activate their Extra Member account only in the country where the Account Owner created their account. 3.2. Cancellation or Changing Beneficiary of the Extra Member Account . | ||
| 92 | An Extra Member may cancel their account at any time; cancellation by the Extra Member will result in the Extra Member’s immediate loss of access to the Netflix service. | ||
| 93 | The Account Owner may also, in their sole discretion and at any time, remove the Extra Member feature from their subscription or change its beneficiary. | ||
| 94 | If the Account Owner removes the Extra Member feature from their subscription, the Extra Member will retain access to the Netflix service until the end of the Account Owner’s billing period. | ||
| 95 | If the Account Owner changes the beneficiary of the Extra Member account, the previous beneficiary’s access to the Netflix service will end immediately. | ||
| 96 | An Extra Member who wishes to continue using the service, can upgrade their Extra Member account to a subscription via the “Account” page. 4. | ||
| 97 | Account Access . | ||
| 74 | By allowing others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. | 99 | By allowing others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including changes to subscription plans. |
| 75 | To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. | 100 | To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the login credentials or details of the Payment Method associated with the account to anyone. |
| 77 | We can terminate your account or place your account on hold in order to protect you, Netflix or our partners from identity theft or other fraudulent activity. | 102 | We can terminate your account or place your account on hold in order to protect you, Netflix or our partners from identity theft or other fraudulent activity. 5. |
| 78 | Warranties and Limitations on Liability. | 103 | Warranties and Limitations on Liability . |
| 82 | These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the mandatory laws of your country of residence. | 107 | These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the mandatory laws of your country of residence. 6. |
| 83 | Class Action Waiver. | 108 | Class Action Waiver . |
| 85 | Further, where permitted under the applicable law, unless both you and Netflix agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. | 110 | Further, where permitted under the applicable law, unless both you and Netflix agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. 7. |
| 86 | Miscellaneous 8.1. Governing Law . | 111 | Miscellaneous 7.1. Governing Law . |
| 88 | These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence. 8.2. Unsolicited Materials . | 113 | These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence. 7.2. Unsolicited Materials . |
| 89 | Netflix does not accept unsolicited materials or ideas for Netflix content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Netflix. 8.3. Customer Support . | 114 | Netflix does not accept unsolicited materials or ideas for Netflix content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Netflix. 7.3. Feedback . |
| 90 | To find more information about our service and its features or if you need assistance with your account, please visit the Netflix Help Center, which is accessible through the netflix.com website. | 115 | Netflix is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the Netflix service, including our websites and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including developing, manufacturing and marketing products and creating, modifying or improving the Netflix service. |
| 116 | In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law. 7.4. Customer Support . | ||
| 117 | To find more information about our service and its features or if you need assistance with your account, please visit the Netflix Help Center, which is accessible through netflix.com. | ||
| 93 | In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our websites, these Terms of Use will control. 8.4. Survival . | 120 | In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our websites, these Terms of Use will control. 7.5. Survival . |
| 94 | If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect. 8.5. Changes to Terms of Use and Assignment . | 121 | If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect. 7.6. Changes to these Terms and Assignment . |
| 95 | Netflix may, from time to time, change these Terms of Use. | 122 | We may, from time to time, change these Terms of Use. |
| 97 | If you do not wish to accept the changes, you can cancel your membership before they take effect. | 124 | If you do not wish to accept the changes, you can terminate your account before they take effect. |
| 98 | We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer. 8.6. Events beyond our reasonable control .The Netflix service and/or some of the Netflix content may not be available for streaming or downloading at any time as a result of events beyond our reasonable control, including, but not limited to: (i) power or server outages; (ii) acts or failures of any kind by third parties such as network providers (iii) war, riots, strikes, or social unrest; and/or (iv) any other events or factors beyond our reasonable control. | 125 | We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer. 7.7. Events Beyond our Reasonable Control . |
| 99 | While we will make reasonable efforts to notify you in advance, to the extent permitted by applicable law, we will not be held liable should such events occur. 8.7. Electronic Communications . | 126 | The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control, including: (i) power or server outages; (ii) acts or failures of any kind by third parties such as network providers; (iii) war, riots, strikes, or social unrest; and/or (iv) any other events or factors beyond our reasonable control. |
| 100 | We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only. | 127 | While we will make reasonable efforts to notify you in advance, to the extent permitted by applicable law, we will not be held liable should such events occur. 7.8. Electronic Communications . |
| 101 | Last Updated: April 17, 2025 Select your preferred language: Select a language Chinese (Simplified) Chinese (Traditional) English Filipino French Indonesian Malay Spanish (Latin America) Thai Vietnamese Terms of Use Privacy Cookie Preferences Corporate Information | 128 | We will send you information relating to your account (e.g. payment authorizations, invoices, changes in contact details or Payment Method, confirmation messages, notices) in electronic form only. |
| 129 | Last Updated: April 10, 2026 Select your preferred language: Select a language Chinese (Simplified) Chinese (Traditional) English Filipino French Indonesian Malay Spanish (Latin America) Thai Vietnamese Terms of Use Privacy Cookie Preferences Corporate Information | ||
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