Old version
August 8, 2026 01:24 UTC
3a8f8d503fee536ea87d6c839a22fe2ea4455d04a3b8d038f6784a9599ecd9b2
CA-V-005638
New version
September 1, 2026 01:29 UTC
8cd7e2ca98f25aaa512e2017242e79e66ce25c64a0af762c061d5a7f971ab4e7
CA-V-006283
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Change Summary
Hims & Hers revised its cancellation policy for pre-paid multi-month medication plans. Previously, cancellations had to occur at least two days before the next billing date following the end of the user's currently shipped supply. The updated terms now require cancellation at least two days before the next billing date, with the cancellation not taking effect until the end of the medication supply period. This means the effective cancellation window is narrower, and users cannot cancel between the billing date and when their current medication supply runs out.
medium severity
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0Terms and Conditions | Hims Log in Hims & Hers TERMS AND CONDITIONS Last updated: August 7, 2026 BY CLICKING “I AGREE,” CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY ACCEPTING THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT.0Terms and Conditions | Hims Log in Hims & Hers TERMS AND CONDITIONS Last updated: August 31, 2026 BY CLICKING “I AGREE,” CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY ACCEPTING THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT.
101If you have been pre-shipped medication for a pre-paid multi-month Medication Plan, cancellation must occur at least two (2) days before the next billing date following the end of your currently shipped supply.101If you have been pre-shipped medication for a pre-paid multi-month Medication Plan, cancellation must occur at least two (2) days before your next billing date and will not take effect until the end of your medication supply period.
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