Old version
May 19, 2026 16:06 UTC
23ba6fbe35d3b0be9a23780309c3cb2b879f8ae3595b30a5ff07051f3eb5526e
CA-V-002755
New version
May 21, 2026 00:46 UTC
8565223bcd6694ee5874e81e75eb125c6e51d7f4e88d3f06091629118a7474ea
CA-V-002833
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Change Summary
ElevenLabs updated its Privacy Policy on May 21, 2026 to add two new affiliate entities (Eleven Labs Auto India Private Limited and Eleven Labs Technology Middle East Limited), revise legal bases for data processing to encompass contract performance and legitimate interests alongside consent, simplify contact procedures for exercising privacy rights by removing physical mailing details from the main contact section, and replace references to 'state, province or country' with the broader term 'location' when describing residency. The practical effect is that the policy now explicitly permits processing based on multiple legal grounds beyond consent, establishes a clearer data protection contact mechanism via email and online form, and expands the organizational entities authorized to process personal data.
low severity
2 Sentences added
0 Sentences removed
9 Sentences modified
279 Sentences before
281 Sentences after
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0Skip to content ElevenCreative ElevenAgents ElevenAPI Resources Enterprise Pricing Log in Sign up Contact sales Log in Sign up Sign up Privacy Policy Privacy Policy Updated 27 March 2026 Portuguese translation available at: elevenlabs.io/privacy-policy-portuguese This Privacy Policy (“ Policy ”) explains how Eleven Labs Inc. and our affiliates (which, as of the date above, includes Eleven Labs Ltd., Eleven Labs Poland sp. z o.o., and Eleven Labs Japan Godo Kaisha) (together, “ ElevenLabs ”, “ we ”, “ our ”, or “ us ”) process Personal Data (defined below) of individuals who access or use our Websites (including reception.ai) or Services (jointly referred to as the “ Services ” for purposes of this Policy) or otherwise engage with ElevenLabs.0Skip to content ElevenCreative ElevenAgents ElevenAPI Resources Enterprise Pricing Log in Sign up Contact sales Log in Sign up Sign up Privacy Policy Privacy Policy Updated 20 May 2026 Portuguese translation available at: elevenlabs.io/privacy-policy-portuguese This Privacy Policy (“ Policy ”) explains how Eleven Labs Inc. and our affiliates (which, as of the date above, includes Eleven Labs Ltd., Eleven Labs Poland sp. z o.o., Eleven Labs Auto India Private Limited, Eleven Labs Technology Middle East Limited, and Eleven Labs Japan Godo Kaisha) (together, “ ElevenLabs ”, “ we ”, “ our ”, or “ us ”) process Personal Data (defined below) of individuals who access or use our Websites (including reception.ai) or Services (jointly referred to as the “ Services ” for purposes of this Policy) or otherwise engage with ElevenLabs.
66You have provided your consent.66The processing is necessary for entering into, or performance of a contract to which you are a party.
71The processing may be necessary for our legitimate interests in interest in the prevention of fraud and data subject security in the processes of identification and authentication of registration in electronic systems.71Depending on the circumstances and applicable law, we may rely on different legal bases for such processing, including compliance with legal obligations, the performance of a contract, legitimate interests, or other applicable legal grounds.
72Also, the processing may be necessary for the establishment, exercise, or defense of legal claims.72The processing may also be necessary for the establishment, exercise, or defense of legal claims.
231You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing legal@elevenlabs.io).231You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing our Data Protection Office at the following email address: legal@elevenlabs.io).
232If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the state, province or country in which you reside in the form.232If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside.
274Contact Us. For any questions regarding this Policy or our processing of your Personal Data, please contact our Data Protection Officer at legal@elevenlabs.io or write us at: Data Protection Officer Eleven Labs Inc. 169 Madison Ave #2484 New York, NY, 10016 United States You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing legal@elevenlabs.io).274Contact Us. For any questions regarding this Policy or our processing of your Personal Data, please contact our Data Protection Officer at legal@elevenlabs.io .
275If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the state, province or country in which you reside in the form.275You may also write our Data Protection Office at: Eleven Labs Inc. 169 Madison Ave #2484 New York, NY 10016 United States For residents of Brazil, our Data Protection Officer is Paulo Eduardo Lilia, who can be reached at legal@elevenlabs.io .
276You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing legal@elevenlabs.io).
277If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside.
278If you are located in the European Economic Area, the UK or Switzerland, the controller for the processing of your Voice Data is Eleven Labs Poland sp. z o.o. Lipska 27/22 Street, 03-908 Warsaw, Poland Create with the highest quality AI Audio Contact Sales Sign up English ElevenCreative Text to Speech Speech to Text Voice Changer Text to Sound Effects Voice Cloning Voice Isolator AI Music Generator Studio Voice Design AI Voice Generator AI Image Generator AI Video Generator ElevenAgents Voice Agents Conversational AI Integrations Telecommunications Financial Services Healthcare Technology Retail & E-commerce Customer Support Chatbots ElevenAPI API Reference Agents API Dubbing API Text to Speech API Speech to Text API Sound Effects API Music API API Key Resources Blog Iconic Marketplace Impact Program Startup Grants Help Center Webinars Docs Enterprise Trust Center India Socials X LinkedIn GitHub YouTube Discord TikTok Instagram Facebook Reddit Company About Careers Safety Brand & Press Kit EU Digital Services Act (DSA) ElevenLabs Summit Terms Privacy Modern Slavery Policy CCPA Notice EU-US DPF Policy AI Transparency Cookie Settings280If you are located in the European Economic Area, the UK or Switzerland, the controller for the processing of your Voice Data is Eleven Labs Poland sp. z o.o. Lipska 27/22 Street, 03-908 Warsaw, Poland Create with the highest quality AI Audio Contact Sales Sign up English ElevenCreative Text to Speech Speech to Text Voice Changer Text to Sound Effects Voice Cloning Voice Isolator AI Music Generator Studio Voice Design AI Voice Generator AI Image Generator AI Video Generator ElevenAgents Voice Agents Conversational AI Integrations Telecommunications Financial Services Healthcare Technology Retail & E-commerce Customer Support Chatbots ElevenAPI API Reference Agents API Speech Engine Dubbing API Text to Speech API Speech to Text API Sound Effects API Music API API Key Resources Blog Iconic Marketplace Impact Program Startup Grants Help Center Webinars Docs Enterprise Trust Center India Socials X LinkedIn GitHub YouTube Discord TikTok Instagram Facebook Reddit Company About Careers Safety Brand & Press Kit EU Digital Services Act (DSA) ElevenLabs Summit Terms Privacy Modern Slavery Policy CCPA Notice EU-US DPF Policy AI Transparency Cookie Settings
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