| Before | After | ||
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| 1 | Global Privacy Policy May 2026 All information described in this Privacy Policy is processed by Delta Air Lines, Inc. | 1 | Global Privacy Policy October 2026 All information described in this Privacy Policy is processed by Delta Air Lines, Inc. |
| 18 | Our promotional partners are businesses with whom you may be offered a discount or benefit as a result of your transactions with Delta use any of our services, including when you travel with us, use airports where we operate, or use any facilities, such as Delta Sky Clubs, within those airports are associated with a company we do business with 2.2. Tracking Technologies Delta and third parties access and store data on your devices to provide the Website and App, enable enhanced functionality like surveys, analyze how these services are performing to resolve issues and optimize your experience, and deliver personalized advertising. 2.3. Other Sources We may receive information about you from other sources, including our providers, other airlines, companies involved in booking your travel like agencies or your employer, SkyMiles Partners , opens in a new window , and promotional partners. 2.4. Purposes of Processing This section describes what personal information we collect about you, the purposes for which we use it, and the legal basis under applicable law pursuant to which we process it. | 18 | Our promotional partners are businesses with whom you may be offered a discount or benefit as a result of your transactions with Delta use any of our services, including when you travel with us, use airports where we operate, or use any facilities, such as Delta Sky Clubs, within those airports are associated with a company we do business with 2.2. Tracking Technologies Delta and third parties access and store data on your devices to provide the Website and App, enable enhanced functionality like surveys, analyze how these services are performing to resolve issues and optimize your experience, and deliver personalized advertising. 2.3. Other Sources We may receive information about you from other sources, including our providers, other airlines, companies involved in booking your travel like agencies or your employer, SkyMiles Partners , opens in a new window , and promotional partners. 2.4. Processing Methods How we process personal information depends on the type of information and purpose for processing and may include collection, organization, storage, alteration, retrieval, consultation, disclosure, restriction, erasure, or destruction. |
| 19 | We may also use your personal information for other purposes that are reasonably expected or incidental to those described in this Privacy Policy. | 19 | We may use automated tools, machine learning, or other artificial intelligence-enabled technologies when carrying out these processing activities and in connection with the purposes described in this Privacy Policy. 2.5. Purposes of Processing This section describes the types of personal information we process, the purposes for which we use it, and the legal basis under applicable law pursuant to which we process it. |
| 20 | The manner in which we process information depends on the type of information and purpose for processing and may include collection, organization, storage, alteration, retrieval, consultation, disclosure, restriction, erasure, or destruction. | 20 | We may also process your personal information for other purposes that are reasonably expected or incidental to the purposes described in this Privacy Policy Information related to a flight booking or purchase of our products or services , whether provided online, over the phone, in person, at an airport kiosk or self-service device, in flight, or otherwise, and whether bought privately or through your employer or company including: your name; your national ID, in certain circumstances; your contact details, such as postal address, telephone numbers, and email address; your flight, luggage, boarding and other ticketing information, such as bag tag tracking number and luggage screening information, including X-ray images of checked luggage; special assistance requests and preferences; your billing and transaction information such as credit/debit card type and number(s), corporate forms of payment, and related data including associated billing address, and expiration date(s); emergency contact(s); seating preferences, medical needs, and dietary requests; flight, car, and hotel preferences; travel companions’ personal information; information about who is meeting or dropping you off; your order for other services, such as cargo, animal services, and inflight services such as upgrades, beverages/food, and goods; any employer or company information associated with your booking; your reason for travel. |
| 21 | Information related to a flight booking or purchase of our products or services , whether provided on line, over the phone, in person, at an airport kiosk or self-service device, in flight, or otherwise, and whether bought privately or through your employer or company including: your name and title; your national ID, in certain circumstances; your contact details, such as postal address, telephone numbers, and email address; your flight, luggage, boarding and other ticketing information, such as bag tag tracking number and luggage screening information, including X-ray images of checked luggage; special assistance requests and preferences; your billing and transaction information such as credit/debit card type and number(s), corporate forms of payment, and related data including associated billing address, and expiration date(s); emergency contact(s); seating preferences, medical needs, and dietary requests; flight, car, and hotel preferences; travel companions’ personal information; information about who is meeting or dropping you off; your order for other services, such as cargo, animal services, and inflight services such as upgrades, beverages/food, and goods; any employer or company information associated with your booking; your reason for travel. | 21 | We use this information to: provide you with your flight and other products and services; provide assistance with bookings and seat assignments including where relevant for our corporate travel program customers, in cooperation with their corporate travel managers; confirm your travel arrangements and remind you about incomplete bookings; take your payment and make any refunds or credits and send any confirmations; send you service communications, such as notifications of flight schedule changes, and check-in opening; manage and administer our services and business, including performing our record-keeping requirements; maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical); confirm your identity and prevent fraud; improve our products and services, including through statistical analysis and research for program development; send you marketing communications, offers, and invitations to events, which may be based on our segmentation and modelling of your personal information; provide you with assistance in an emergency, including communicating with your emergency contacts; share it with other airlines for the purposes of your itinerary or re-booking you if there is a travel disruption; share it with our SkyMiles Partners , opens in a new window and promotional partners for the purpose of their providing services to you; share it with authorized government agencies and as otherwise described in this Privacy Poilicy; share it for luggage security screening to enable you to travel within and between countries; tailor our products and services for you, including anticipating your likely preferences based on information concerning your previous travel with us, previous transactions, or communications with us, any of which we may combine with other information we have about you, and which may be based on our segmentation and modelling of your personal information. facilitate SkyMiles enrollment; comply with legal and regulatory requirements, including TSA Secure Flight . |
| 22 | We use this information to: provide you with your flight and other products and services; provide assistance with bookings and seat assignments including where relevant for our corporate travel program customers, in cooperation with their corporate travel managers; confirm your travel arrangements and remind you about incomplete bookings; take your payment and make any refunds or credits and send any confirmations; send you service communications, such as notifications of flight schedule changes, and check-in opening; manage and administer our services and business, including performing our record-keeping requirements; maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical); confirm your identity and to prevent fraud; improve our products and services, including through statistical analysis and research for program development; send you marketing communications, offers, and invitations to events, which may be based on our segmentation and modelling of your personal information; provide you with assistance in an emergency, including communicating with your emergency contacts; share it with other airlines for the purposes of your itinerary or re-booking you if there is a travel disruption; share it with our SkyMiles Partners , opens in a new window and promotional partners for the purpose of their providing services to you; share it with authorized government agencies and as otherwise described in this Privacy Poilicy; share it for luggage security screening to enable you to travel within and between countries; tailor our products and services for you, including anticipating your likely preferences based on information concerning your previous travel with us, previous transactions, or communications with us, any of which we may combine with other information we have about you, and which may be based on our segmentation and modelling of your personal information. | — | Removed |
| 24 | Customer identification information , including: Secure Flight Passenger Data, such as your government issued ID; your full name; your contact details, such as postal address (or temporary address in the U.S. for non-U.S. customers); telephone numbers; email address; date of birth, gender; Known Traveler Number; and Redress Number; Advance Passenger Information such as passport or other travel document number (including machine-readable information), nationality, issue date and location, expiry date, and country of residence; information from the Department of Homeland Security or similar authorities responsible for security in other countries, if traveling from certain airports; biometric information (such as finger, face, voice, or iris). | 23 | Customer identification information , including: your name; your national ID, in certain circumstances; your contact details, such as postal address, telephone numbers, and email address; Secure Flight Passenger Data , such as your government-issued ID; your full name; your contact details, such as postal address (or temporary address in the U.S. for non-U.S. customers); telephone numbers; email address; date of birth, gender; Known Traveler Number; and Redress Number; Advance Passenger Information such as passport or other travel document number (including machine-readable information), nationality, issue date and location, expiry date, and country of residence; information from the Department of Homeland Security or similar authorities responsible for security in other countries, if traveling from certain airports; biometric information (such as finger, face, voice, or iris). |
| 25 | We use this information to : verify and authenticate your identity; undertake security screening to enable you to travel within and between countries, as required by most governments; comply with legal and regulatory requirements; confirm your identity at check-in, bag check location, security checkpoints, and when boarding the aircraft; maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical); share it with governments and as otherwise described in this Privacy Policy; provide you with your flight and other products and services; send you service communications, such as expired or expiring passport. | 24 | We use this information to : confirm your identity and prevent fraud; undertake security screening to enable you to travel within and between countries, as required by most governments; comply with legal and regulatory requirements; confirm your identity at check-in, bag check location, security checkpoints, and when boarding the aircraft; maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical); share it with governments and as otherwise described in this Privacy Policy; provide you with your flight and other products and services; send you service communications, such as expired or expiring passport; send you marketing communications, offers, and invitations to events, which may be based on our segmentation and modelling of your personal information. |
| 28 | We use this information to : provide you with services related to your SkyMiles Program membership and activity with SkyMiles Partners , opens in a new window , or promotional partners, if applicable, including mileage tracking; tailor our products and services for you, including anticipating your likely preferences based on information concerning your previous travel with us, previous transactions, or communications with us, any of which we may combine with other information we have about you, and which may be based on our segmentation and modelling of your personal information; improve our products and services, including through statistical analysis, segmentation, and research for program development; manage and administer our Delta Sky Clubs or the SkyMiles Program and for our related record-keeping requirements; associate · your SkyMiles Program account with your employer’s or corporate business SkyBonus/SkyMiles for Business or other travel program to enable you to earn SkyMiles on your business travel, enable your employer or company to earn any business bonuses; enable your employer or company to administer and allocate your expenses, ticket, and other travel payments and procure travel assistance; and to otherwise operate that business account; send you information about our products and services; send you marketing communications, offers, and invitations to events, which may be based on segmentation and modelling of your personal information; recognize your loyalty to the SkyMiles Program; share your information with SkyMiles Partners , opens in a new window and promotional partners as mentioned in this Privacy Policy; verify and authenticate your identity to prevent fraud ; and maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical). | 27 | We use this information to : provide you with services related to your SkyMiles Program membership and activity with SkyMiles Partners , opens in a new window , or promotional partners, if applicable, including mileage tracking; tailor our products and services for you, including anticipating your likely preferences based on information concerning your previous travel with us, previous transactions, or communications with us, any of which we may combine with other information we have about you, and which may be based on our segmentation and modelling of your personal information; improve our products and services, including through statistical analysis, segmentation, and research for program development; manage and administer our Delta Sky Clubs or the SkyMiles Program and for our related record-keeping requirements; associate · your SkyMiles Program account with your employer’s or corporate business SkyBonus/SkyMiles for Business or other travel program to enable you to earn SkyMiles on your business travel, enable your employer or company to earn any business bonuses; enable your employer or company to administer and allocate your expenses, ticket, and other travel payments and procure travel assistance; and to otherwise operate that business account; send you information about our products and services; send you marketing communications, offers, and invitations to events, which may be based on segmentation and modelling of your personal information; recognize your loyalty to the SkyMiles Program; share your information with SkyMiles Partners , opens in a new window and promotional partners as mentioned in this Privacy Policy; confirm your identity and prevent fraud; and maintain the operational availability and reliability of our IT systems with infrastructure backups and testing (which may use a copy of live data where test data is not practical). |
| 29 | We use this information because : it is necessary to enter into or to perform a contract with you relating to SkyMiles Program membership; you have given consent, for example, to us using information to personalize your in-flight experience, using your digital image to grant you lounge access, or using information to send you marketing communications; it is necessary to comply with applicable law and regulations; the information is publicly available; or we have a legitimate business interest, for example, in improving our service, personalizing it for our customers, and better understanding how customers use it, managing and administering our business and protecting it from fraud, ensuring that our technical systems operate properly, promoting and developing our business, and complying with applicable law and regulations. | 28 | We use this information because : it is necessary to enter into or to perform a contract with you relating to SkyMiles Program membership; you have given consent, for example, to us using information to personalize your in-flight experience, using your digital image to grant you lounge access, or using information to send you marketing communications; it is necessary to comply with applicable law and regulations; the information is publicly available; or we have a legitimate business interest, for example, in improving our service, personalizing it for our customers, and better understanding how customers use it, managing and administering our business and protecting it from fraud, protecting the security of your SkyMiles account and your travel reservations, ensuring that our technical systems operate properly, promoting and developing our business, and complying with applicable law and regulations. |
| 34 | We use this information to : operate and administer our Website and App; provide our products and services to you. | 33 | We use this information to : confirm your identity and prevent fraud; operate and administer our Website and App; provide our products and services to you. |
| 36 | We use this information because : it is necessary to enter into or to perform a contract with you to provide flights or other products or services; you have given consent, for example, to us using information to send you marketing communications; it is necessary to protect your or a third party’s vital interests, or to respond to a public health incident; it is necessary to act in the public interest; it is necessary to comply with applicable law and regulations; the information is publicly available; or we have a legitimate business interest, for example, in understanding how our Website and App are accessed, how they are used, any security issues affecting their operation, and any problems users have with the Website or App across multiple devices, improving our service and better understanding how customers use it, providing you with information relevant to your travel with us, ensuring that our technical systems operate properly, promoting our products and services and those of third parties, and in personalizing the information that our Website or App sends to you about these things, and complying with applicable law and regulations. | 35 | We use this information because : it is necessary to enter into or to perform a contract with you to provide flights or other products or services; you have given consent, for example, to us using information to send you marketing communications; it is necessary to protect your or a third party’s vital interests, or to respond to a public health incident; it is necessary to act in the public interest; it is necessary to comply with applicable law and regulations; the information is publicly available; or we have a legitimate business interest, for example, in understanding how our Website and App are accessed, how they are used, any security issues affecting their operation, and any problems users have with the Website or App across multiple devices, improving our service and better understanding how customers use it, providing you with information relevant to your travel with us, protecting the security of your SkyMiles account and your travel reservations, ensuring that our technical systems operate properly, promoting our products and services and those of third parties, and in personalizing the information that our Website or App sends to you about these things, and complying with applicable law and regulations. |
| 53 | As used in this Privacy Policy, “consent” means any statement or clear affirmative action by which you agree to the processing of personal information for a specific purpose. 2.5. Information collected through our App Delta may collect and receive personal information from the App users through the Software Development Tools (SDKs) deployed on the Fly Delta App. | 52 | As used in this Privacy Policy, “consent” means any statement or clear affirmative action by which you agree to the processing of personal information for a specific purpose. 2.6. Information collected through our App Delta may collect and receive personal information from the App users through the Software Development Tools (SDKs) deployed on the Fly Delta App. |
| 62 | This information might also be used for capping the number of times a specific visitor to a website is shown a particular advertisement, estimating the number of unique users, debugging, or security and fraud detection. 2.6. Legal Requirements and Professional Advice We may also use your personal information where this is necessary to comply with a reasonable request by a law enforcement or regulatory authority, body, or agency, or to defend legal claims. | 61 | This information might also be used for capping the number of times a specific visitor to a website is shown a particular advertisement, estimating the number of unique users, debugging, or security and fraud detection. 2.7. Legal Requirements and Professional Advice We may also use your personal information where this is necessary to comply with a reasonable request by a law enforcement or regulatory authority, body, or agency, or to defend legal claims. |
| 64 | We consider this to be in our legitimate interest in the management of our business. 2.7. Required Information In some cases, we are legally required to collect certain information from you so we can provide the services you have requested, such as Secure Flight Passenger Data or Advance Passenger Information when you make a reservation to fly within, into, or out of the United States, or for point-to-point international travel. | 63 | We consider this to be in our legitimate interest in the management of our business. 2.8. Required Information In some cases, we are legally required to collect certain information from you so we can provide the services you have requested, such as Secure Flight Passenger Data or Advance Passenger Information when you make a reservation to fly within, into, or out of the United States, or for point-to-point international travel. |
| 67 | If you do not provide this information, we may not be able to enter into or perform the contract or provide the products and services. 2.8. Information About Other Customers When you provide information to us about your travel companions or other individuals (if, for example, you have arranged to make a booking on their behalf), you confirm to us that you have obtained their authorization to provide us their information and their consent to your use of their information in accordance with this Privacy Policy. | 66 | If you do not provide this information, we may not be able to enter into or perform the contract or provide the products and services. 2.9. Information About Other Customers When you provide information to us about your travel companions or other individuals (if, for example, you have arranged to make a booking on their behalf), you confirm to us that you have obtained their authorization to provide us their information and their consent to your use of their information in accordance with this Privacy Policy. |
| 68 | If you cannot make these confirmations, you must not provide us with any personal information about these individuals. 2.9. Sensitive Information We may process sensitive or special categories of personal information, such as that relating to health, disabilities, race, ethnicity, political opinions, biometrics, or religion, for the purpose(s) for which it was provided or for which you have provided express consent. | 67 | If you cannot make these confirmations, you must not provide us with any personal information about these individuals. 2.10. |
| 68 | Sensitive Information We may process sensitive or special categories of personal information, such as that relating to health, disabilities, race, ethnicity, political opinions, biometrics, or religion, for the purpose(s) for which it was provided or for which you have provided express consent. | ||
| 72 | We will notify you of any right to deny consent in advance of processing sensitive information, where required by law. 3. | 72 | We will notify you of any right to deny consent in advance of processing sensitive information, where required by law. 2.11. |
| 73 | Aggregated, Anonymized, and De-identified Information We may aggregate, anonymize, de-identify, or otherwise modify information so that it does not reasonably identify you. | ||
| 74 | We may use and disclose such information for any lawful business purpose, including for analytics, research, development, testing, improving our products and services, and developing new products, services, technologies, and capabilities. 3. | ||
| 87 | For more information about CBP’s facial comparison technology, see the CBP Traveler Verification Service Privacy Impact Assessment. | 89 | For more information about CBP’s facial comparison technology, see the CBP Traveler Verification Service Privacy Impact Assessment . |
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