| Before | After | ||
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| 1 | Privacy Policy January 2026 All information described in this Privacy Policy is processed by Delta Air Lines, Inc. | 1 | Global Privacy Policy May 2026 All information described in this Privacy Policy is processed by Delta Air Lines, Inc. |
| 3 | This Privacy Policy describes our practices related to the use, storage, and disclosure of personal information we collect from or about you when you interact with us in the course of our providing commercial air travel services, ancillary services, or other services provided by us or by others acting on our behalf, including when you use our website Delta.com ("Website") or our Fly Delta App ("App"). | 3 | This Privacy Policy describes our practices related to the use, storage, and disclosure of personal information we collect from or about you when you interact with us in the course of our providing commercial air travel services, ancillary services, or other services provided by us or by others acting on our behalf, including when you use our website delta.com ("Website") or our Fly Delta App ("App"). |
| 9 | Privacy Requests Visit Delta’s Privacy Request Form to view the options you have to manage your personal information and submit privacy requests. | 9 | Privacy Choices 1.1. Delete SkyMiles® Account Visit SkyMiles Help to delete your SkyMiles account. 1.2. Manage Email Marketing Use the unsubscribe mechanism in the email to opt out of a specific marketing email campaign. |
| 10 | If you are a SkyMiles member, visit SkyMiles Help , opens in a new window to delete your account and make certain updates. | 10 | SkyMiles members can also manage email marketing preferences directly in their SkyMiles Profile. 1.3. Manage Tracking Depending on your location, you can manage tracking preferences in the banner or Tracking Preferences link on Delta.com. |
| 11 | You may also update profile information and set marketing and other preferences directly in your profile. | 11 | Device and browser settings may also include options to manage tracking preferences. 1.4. Update Information Contact the Delta Help Center to update a flight reservation. |
| 12 | SkyMiles members can update certain information directly in My Trips and their SkyMiles Profile and request additional account updates at SkyMiles Help . 1.5. Submit Privacy Requests Visit Delta’s Privacy Request Form to view additional options to manage your personal information and submit privacy requests. | ||
| 13 | If your request does not appear as an option on the form, it is not currently available in your location. | ||
| 15 | If you provided consent to a specific use of your personal information, you may withdraw your consent at any time using the method described when you provided consent or by submitting a privacy request. | ||
| 14 | Information Collection and Use 2.1. Direct Collection We may collect information from you, including when you: use or access our Website or App, such as when you enter information during the course of a booking, even if you do not complete the booking register, create, or modify an online or in-app account with us, including your SkyMiles Partners , opens in a new window account and promotional partners account, or any account to use our online corporate travel tool(s), communicate with us by email, telephone, in writing, through our customer services pages, or social media Our SkyMiles Partners , opens in a new window are hotel, car rental, shopping, dining, vacation, and other businesses with whom you can earn, transfer, or redeem miles in the SkyMiles Program or otherwise qualify for discounts or benefits in connection with SkyMiles membership or Medallion Status. | 17 | Information Collection and Use 2.1. Direct Collection We may collect information from you, including when you: use or access our Website or App, such as when you enter information during the course of a booking, even if you do not complete the booking register, create, or modify an online or in-app account with us, including your SkyMiles Partners account and promotional partners account, or any account to use our online corporate travel tool(s), communicate with us by email, telephone, in writing, through our customer services pages, or social media Our SkyMiles Partners are hotel, car rental, shopping, dining, vacation, and other businesses with whom you can earn, transfer, or redeem miles in the SkyMiles Program or otherwise qualify for discounts or benefits in connection with SkyMiles membership or Medallion Status. |
| 15 | Our promotional partners are businesses with whom you may be offered a discount or benefit as a result of your transactions with Delta use any of our services, including when you travel with us, use airports where we operate, or use any facilities, such as Delta Sky Clubs, within those airports are associated with a company we do business with 2.2. Tracking Technologies Delta and third parties access and store data on your devices to provide the Website and App, enable enhanced functionality like surveys, analyze how these services are performing to resolve issues and optimize your experience, and deliver personalized advertising. | 18 | Our promotional partners are businesses with whom you may be offered a discount or benefit as a result of your transactions with Delta use any of our services, including when you travel with us, use airports where we operate, or use any facilities, such as Delta Sky Clubs, within those airports are associated with a company we do business with 2.2. Tracking Technologies Delta and third parties access and store data on your devices to provide the Website and App, enable enhanced functionality like surveys, analyze how these services are performing to resolve issues and optimize your experience, and deliver personalized advertising. 2.3. Other Sources We may receive information about you from other sources, including our providers, other airlines, companies involved in booking your travel like agencies or your employer, SkyMiles Partners , opens in a new window , and promotional partners. 2.4. Purposes of Processing This section describes what personal information we collect about you, the purposes for which we use it, and the legal basis under applicable law pursuant to which we process it. |
| 16 | In addition to any tracking preferences available on Delta.com in your location, device and browser settings often include options to manage tracking technologies. 2.3. Other Sources We may receive information about you from other sources, including our providers, other airlines, companies involved in booking your travel like agencies or your employer, SkyMiles Partners , opens in a new window , and promotional partners. 2.4. Purposes of Processing This section describes what personal information we collect about you, the purposes for which we use it, and the legal basis under applicable law pursuant to which we process it. | — | Removed |
| 51 | As used in this Privacy Policy, “consent” means any statement or clear affirmative action by which you agree to the processing of personal information for a specific purpose. | 53 | As used in this Privacy Policy, “consent” means any statement or clear affirmative action by which you agree to the processing of personal information for a specific purpose. 2.5. Information collected through our App Delta may collect and receive personal information from the App users through the Software Development Tools (SDKs) deployed on the Fly Delta App. |
| 52 | Please note that where you have provided your consent to us for processing your information, you can withdraw this at any time. 2.5. Information collected through our App Delta may collect and receive personal information from the App users through the Software Development Tools (SDKs) deployed on the Fly Delta App. | — | Removed |
| 61 | This information might also be used for capping the number of times a specific visitor to a website is shown a particular advertisement, estimating the number of unique users, debugging, or security and fraud detection. 2.6. Legal requirements and professional advice We may also use your personal information where this is necessary to comply with a reasonable request by a law enforcement or regulatory authority, body, or agency, or to defend legal claims. | 62 | This information might also be used for capping the number of times a specific visitor to a website is shown a particular advertisement, estimating the number of unique users, debugging, or security and fraud detection. 2.6. Legal Requirements and Professional Advice We may also use your personal information where this is necessary to comply with a reasonable request by a law enforcement or regulatory authority, body, or agency, or to defend legal claims. |
| 63 | We consider this to be in our legitimate interest in the management of our business. 2.7. What if you do not provide information? | 64 | We consider this to be in our legitimate interest in the management of our business. 2.7. Required Information In some cases, we are legally required to collect certain information from you so we can provide the services you have requested, such as Secure Flight Passenger Data or Advance Passenger Information when you make a reservation to fly within, into, or out of the United States, or for point-to-point international travel. |
| 64 | In some cases, we are legally required to collect certain information from you so we can provide the services you have requested, such as Secure Flight Passenger Data or Advance Passenger Information when you make a reservation to fly within, into, or out of the United States, or for point-to-point international travel. | — | Removed |
| 67 | If you do not provide this information, we may not be able to enter into or perform the contract or provide the products and services. 2.8. Authorization on behalf of another customer When you provide information to us about your travel companions or other individuals (if, for example, you have arranged to make a booking on their behalf), you confirm to us that you have obtained their authorization to provide us their information and their consent to your use of their information in accordance with this Privacy Policy. | 67 | If you do not provide this information, we may not be able to enter into or perform the contract or provide the products and services. 2.8. Information About Other Customers When you provide information to us about your travel companions or other individuals (if, for example, you have arranged to make a booking on their behalf), you confirm to us that you have obtained their authorization to provide us their information and their consent to your use of their information in accordance with this Privacy Policy. |
| 73 | Information Sharing 3.1. In general We may share personal information with: you or those authorized to act on your behalf customers traveling under the same booking as you third parties that provide services to Delta, such as our customer care center operators and providers of technical services such as data centers, biometric verification services, and online tools third parties that provide you with services you request, such as travel segments on other carriers, hotel accommodations, rental cars, SkyMiles Partners , opens in a new window , promotional partners, and other Delta Group Companies for the purposes described in and in accordance with this notice. | 73 | Information Sharing 3.1. In General We may share personal information with: you or those authorized to act on your behalf customers traveling under the same booking as you third parties that provide services to Delta, such as our customer care center operators and providers of technical services such as data centers, biometric verification services, and online tools third parties that provide you with services you request, such as travel segments on other carriers, hotel accommodations, rental cars, SkyMiles Partners, promotional partners, and other Delta Group Companies for the purposes described in and in accordance with this notice. |
| 78 | The activity on third-party social media and messaging platforms, and the data processed, stored, and provided on them, including data regarding interactions with Delta, is governed by the terms and conditions, information security practices, and privacy policy of those third-party platforms. 3.3. SMS/Text Delta will not disclose personal information collected through text messages to third parties for their own marketing purposes. 3.4. Group and multi-passenger bookings When you make a booking, you will be provided with a booking reference such as a confirmation number or record locator number. | 78 | The activity on third-party social media and messaging platforms, and the data processed, stored, and provided on them, including data regarding interactions with Delta, is governed by the terms and conditions, information security practices, and privacy policy of those third-party platforms. 3.3. SMS/Text Delta will not disclose personal information collected through text messages to third parties for their own marketing purposes. 3.4. Group and Multi-passenger Bookings When you make a booking, you will be provided with a booking reference such as a confirmation number or record locator number. |
| 81 | If you are traveling with others under the same booking and would not like your individual booking details to be disclosed to them, you may prefer to have each person make and pay for separate bookings. 3.5. Optional biometrics services You may choose to use facial comparison technology for identity verification, including at flight check-in, bag drop, and boarding gates. | 81 | If you are traveling with others under the same booking and would not like your individual booking details to be disclosed to them, you may prefer to have each person make and pay for separate bookings. 3.5. Optional Biometrics Services You may choose to use facial comparison technology for identity verification, including at flight check-in, bag drop, and boarding gates. |
| 87 | For more information about CBP’s facial comparison technology, see the CBP Traveler Verification Service Privacy Impact Assessment . | 87 | For more information about CBP’s facial comparison technology, see the CBP Traveler Verification Service Privacy Impact Assessment. |
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