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| 0 | DeepL Privacy Policy | Protecting Your Privacy Is Important To Us Products DeepL Translator Translate securely, efficiently, and accurately DeepL Write Enhance your writing and adapt to your audience DeepL Voice Converse across languages in real time DeepL API Build multilingual experiences into your products DeepL Integrations Combine Language AI with essential productivity tools Overview Solutions Enterprise Overview Enterprise security & trust Market-leading Quality Customization Hub DeepL on AWS Marketplace New Use cases Document translation Customer support Internal communication Marketing Global expansion Teams Localization Legal Marketing & Communications Customer Service Sales Business Operations Industry Legal & professional services Retail & e-commerce Manufacturing Government Financial services Pharma & life sciences Healthcare ISV & technology Contact Sales Developers DeepL for Developers Documentation API reference Community Free API Key Pricing Apps New Apps Desktop app Browser extension Mobile apps Voice Desktop App New Explore all apps Integrations AI agents Microsoft Word Google Workspace Microsoft 365 Explore all integrations Resources Learn Blog Customer stories Events & Webinars DeepL Academy Reports & guides Borderless business report DeepL Spring Event Hub DeepL AI Labs Community Get support Help Center Apps and integrations Become a Partner Log in Start free trial Menu Privacy Policy DeepL Table of contents Protecting your privacy and personal data is very important to us. | 0 | DeepL Privacy Policy | Protecting Your Privacy Is Important To Us Products DeepL Translator Translate securely, efficiently, and accurately DeepL Write Enhance your writing and adapt to your audience DeepL Voice Converse across languages in real time DeepL API Build multilingual experiences into your products DeepL Integrations Combine Language AI with essential productivity tools Overview Solutions Enterprise Overview Enterprise security & trust Market-leading Quality Customization Hub DeepL on AWS Marketplace New Use cases Document translation Customer support Internal communication Marketing Global expansion Teams Localization Legal Marketing & Communications Customer Service Sales Business Operations Industry Legal & professional services Retail & e-commerce Manufacturing Government Financial services Pharma & life sciences Healthcare ISV & technology Contact Sales Developers DeepL for Developers Documentation API reference Community Free API Key Pricing Apps New Apps Desktop app Browser extension Mobile apps Voice Desktop App New Explore all apps Integrations AI agents Microsoft Word Google Workspace Microsoft 365 Explore all integrations Resources Learn Blog Customer stories Events & Webinars DeepL Academy Reports & guides Borderless business report DeepL Spring Event Hub DeepL AI Labs Community Get support Help Center Apps and integrations Become a Partner Log in Start free trial Menu It’s here: Your words, translated in real-time, in your voice. |
| 1 | Try now Privacy Policy DeepL Table of contents Protecting your privacy and personal data is very important to us. | ||
| 30 | DeepL Voice When using the DeepL Voice services, the audio data of the users will be processed to provide our translation services. | 31 | DeepL Voice Products 5.1 DeepL Voice When using the DeepL Voice services, the audio data of the users will be processed to provide our translation services. |
| 45 | Further information on the handling of personal data at Microsoft can be found here , at AWS it can be found here . 6. | 46 | Further information on the handling of personal data at Microsoft can be found here , at AWS it can be found here . 5.2 DeepL Voice to Voice We use your audio to transcribe and translate it in real time. |
| 47 | Once that's done, we delete the audio, the transcript, and the translation — unless one of the sections below applies. | ||
| 48 | How long we keep transcripts - If your organisation keeps transcripts, your admin sets the relevant retention periods (anywhere from 20 seconds to 30 days). | ||
| 49 | Depending on your organisation settings, if you're an account admin you may be able to see and download transcripts, recordings and retention settings from your dashboard, so you can manage the service for your team. | ||
| 50 | While a conversation is live, we may review the transcript on our backend systems for translation purposes. | ||
| 51 | Where there is no host, or you have not set a retention period, we will default to the shortest option. | ||
| 52 | Once a transcript expires, this is deleted permanently and we can't recover it. | ||
| 53 | Please note we may retain some technical logs and backups as necessary for our legitimate interests to put in place security measures which enable troubleshooting and disaster recovery. | ||
| 54 | Speaker match - When you use Speaker match, we process your voice characteristics for a short period during a session (no longer than 30 seconds) to differentiate between speakers that are present during a conversation and label the transcript accordingly. | ||
| 55 | We do this as necessary for our legitimate interests to provide you with Speaker match and the most advanced version of the DeepL Voice product. | ||
| 56 | If actively enabled, we may process the tone of your voice and speaking style and carry them into the translated voice output to enable your voice to be used in the translation output. | ||
| 57 | Please note you can update your settings at any time or change your selection. | ||
| 58 | Please note that guests can opt out of voice matching or switch between your matched voice with pre-set voices that we have created for this product on a per-meeting basis - this is done via a DeepL hosted site. | ||
| 59 | We keep this choice for the session duration only however we will not store any IDs as part of this selection. | ||
| 60 | Voices in other languages - For languages where we don't have our own DeepL voice yet, we use backup voices provided by our subprocessor ElevenLabs, who only processes this data on our instructions. | ||
| 61 | Details can be found here . | ||
| 62 | Please note that for App updates we may receive data such as your app version OS, and IP address — as described in section 12. | ||
| 63 | This isn't a persistent device ID and isn't linked to your usage data. 6. | ||
| 142 | This means we are not able to identify you. 10 . | 160 | This means we are not able to identify you. 10. |
| 143 | Use of Cookies and other Technologies on deepl.com 10 .1 Use of Cookies, Web Storage and other Technologies on deepl.com We use cookies, web storage objects and other technologies to provide you with a variety of features and improve your user experience. | 161 | Use of Cookies and other Technologies on deepl.com 10.1 Use of Cookies, Web Storage and other Technologies on deepl.com We use cookies, web storage objects and other technologies to provide you with a variety of features and improve your user experience. |
| 382 | We also use the Zendesk ticket system to respond to privacy enquiries, so please also note the above explanations in this regard under section 14.1. 15 . | 400 | We also use the Zendesk ticket system to respond to privacy enquiries, so please also note the above explanations in this regard under section 14.1. 15. |
| 519 | When the webinars are published, no further processing of personal data will take place, as we will make them unrecognisable beforehand - if they can be viewed at all. 20 . | 537 | When the webinars are published, no further processing of personal data will take place, as we will make them unrecognisable beforehand - if they can be viewed at all. 20. |
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