| Before | After | ||
|---|---|---|---|
| 9 | Translation of Documents 7.1 Translation of Documents with DeepL Translator and DeepL Pro 7.2 Temporary Storage of Metadata when Translating Documents 8. | 9 | Translation of Documents 7.1 Translation of Documents with DeepL Translator and DeepL Pro 7.2 Temporary Storage of Metadata when Translating Documents 8.1 Translation Memories 8.2 Translation Memory Generation 8.3 Adaptive Translation 9. |
| 10 | Automatic Collection of Data via Website Access 9. | 10 | Automatic Collection of Data via Website Access 10. |
| 11 | Use of Cookies and other Technologies on deepl.com 9.1 Use of Cookies, Web Storage and other Technologies on deepl.com Necessary Performance Functional Marketing 10. | 11 | Use of Cookies and other Technologies on deepl.com 10.1 Use of Cookies, Web Storage and other Technologies on deepl.com Necessary Performance Functional Marketing 11. |
| 12 | Analysis of User Behaviour 11. | 12 | Analysis of User Behaviour 12. |
| 13 | DeepL Apps 12. | 13 | DeepL Apps 13. |
| 14 | DeepL API Free 13. | 14 | DeepL API Free 14. |
| 15 | Connecting with our Customer Team, including via our ChatBot 13.1 Recording of dialer and Zoom calls 13.2 Sales and Support Requests 13.3 Privacy Requests 14. | 15 | Connecting with our Customer Team, including via our ChatBot 14.1 Recording and Transcription of calls and meetings 14.2 Sales and Support Requests 14.3 Privacy Requests 15. |
| 16 | DeepL Newsletter 14.1 Product Newsletter 14.2 Marketing Newsletter and other marketing communication 14.3 Email Service Provider HubSpot 15. | 16 | DeepL Newsletter 15.1 Product Newsletter 15.2 Marketing Newsletter and other marketing communication 15.3 Email Service Provider HubSpot 16. |
| 17 | User research and surveys 15.1 User surveys 15.2 Customer Surveys 15.3 Typeform 15.4 Qualtrics 15.5 Hotjar 15.6 UserTesting 15.7 Ethnio 16. | 17 | User research and surveys 16.1 User surveys 16.2 Customer Surveys 16.3 Typeform 16.4 Qualtrics 16.5 Hotjar 16.6 UserTesting 16.7 Great Question 17. |
| 18 | DeepL’s Social Media Pages 17. | 18 | DeepL’s Social Media Pages 18. |
| 19 | DeepL Bridges (DeepL Community Platform) 17.1 Registration 17.2 Information published on Platform 17.3 Notifications 17.4 Content moderation 17.5 Cookies 17.6 Legal basis 17.7 Account Deletion and Data Retention 17.8 Bettermode as Processor 18. | 19 | DeepL Bridges (DeepL Community Platform) 18.1 Registration 18.2 Information published on Platform 18.3 Notifications 18.4 Content moderation 18.5 Cookies 18.6 Legal basis 18.7 Account Deletion and Data Retention 18.8 Bettermode as Processor 19. |
| 20 | Webinars 19. | 20 | Webinars 20. |
| 21 | Job Applications 20. | 21 | Job Applications 21. |
| 22 | Data Security 20. | 22 | DeepL Partner Program 22. |
| 23 | Your Rights 22. | 23 | Data Security 23. |
| 24 | Special provisions for users from South Korea 22.1 Contact and DeepL Chief Privacy Office (CPO) 22.2 Additional information for usage of DeepL's free service 22.3 Data Deletion and Retention Periods 22.4 Data Security and Pseudonymisation 22.5 Rights of Data Subject and Legal Representative 22.6 Children’s Privacy 22.7 Overseas Transfer and Delegation of Personal Data Processing 23. | 24 | Your Rights 24. |
| 25 | Special provisions for users from South Korea 24.1 Contact and DeepL Chief Privacy Office (CPO) 24.2 Additional information for usage of DeepL's free service 24.3 Data Deletion and Retention Periods 24.4 Data Security and Pseudonymisation 24.5 Rights of Data Subject and Legal Representative 24.6 Children’s Privacy 24.7 Overseas Transfer and Delegation of Personal Data Processing 25. | ||
| 34 | Further information on the data processing when contacting DeepL can be found in section 13 . | 35 | Further information on the data processing when contacting DeepL can be found in section 14 . |
| 124 | This does not apply, if you use the "saved translations" or glossary feature. | 125 | This does not apply where you ask us to store content in your account, for example by using the "saved translations" or glossary feature, or by using our customization features. |
| 125 | In this case, content provided by you, including translations, will be stored for your account and kept accessible for you at all times. | 126 | In this case, content provided by you, including translations, will be stored for your account and kept accessible for you at all times, for details please see section 8 . |
| 134 | Customization Hub Our customization features allow you to store language assets in your account, such as saved translations, glossaries, style guides, Style Profiles and Translation Memories and to apply them to your translations. | ||
| 135 | Information on saved translations and glossaries can be found in section 6.5. 8.1 Translation Memories You can create Translation Memories in your account and upload existing Translation Memories to it. | ||
| 136 | A Translation Memory stores source segments together with their translations so that they can be reused in later translations. | ||
| 137 | Content you store in a Translation Memory, including the translations, will be stored for your account and kept accessible for you at all times. | ||
| 138 | It will be deleted when you delete the relevant entries, the Translation Memory or your account. | ||
| 139 | This data processing is necessary for the performance of our contract and is therefore justified by Art. 6 para. 1 sentence 1 lit. b) GDPR. 8.2 Translation Memory Generation If you use our Translation Memory Generation feature, you can upload a source document together with its corresponding translated document. | ||
| 140 | We process both documents solely to identify and align corresponding segments and to generate a Translation Memory from them. | ||
| 141 | The uploaded source and translated documents are deleted immediately upon successful generation of the Translation Memory; they are not otherwise stored and are not used to train or improve our models. | ||
| 142 | The resulting Translation Memory is then stored for your account in the same way as a Translation Memory you upload directly, as described in section 8.1. This data processing is necessary for the performance of our contract and is therefore justified by Art. 6 para. 1 sentence 1 lit. b) GDPR. 8.3 Adaptive Translation If you enable Adaptive Translation in a Style Profile, we use the Translation Memory and any reference documents attached to that profile to adapt your translations to your terminology, tone and style. | ||
| 143 | Reference documents you upload are stored for your account. | ||
| 144 | For this purpose we calculate numeric representations (embeddings) of that content and store them for your account, so that the closest-matching entries can be provided to our translation model as context at the time of translation. | ||
| 145 | This content and the embeddings derived from it are used only within your own account, never for other customers, and are not used to train or improve our models. | ||
| 146 | If you delete a Translation Memory or individual entries within it, delete reference documents, or if your account is deleted, the corresponding embeddings are deleted as well. | ||
| 147 | You can deactivate the feature at any time in the relevant Style Profile. | ||
| 148 | This data processing is necessary for the performance of our contract and is therefore justified by Art. 6 para. 1 sentence 1 lit. b) GDPR. 9. | ||
| 152 | This means we are not able to identify you. 9. | 168 | This means we are not able to identify you. 10 . |
| 153 | Use of Cookies and other Technologies on deepl.com 9.1 Use of Cookies, Web Storage and other Technologies on deepl.com We use cookies, web storage objects and other technologies to provide you with a variety of features and improve your user experience. | 169 | Use of Cookies and other Technologies on deepl.com 10 .1 Use of Cookies, Web Storage and other Technologies on deepl.com We use cookies, web storage objects and other technologies to provide you with a variety of features and improve your user experience. |
| 318 | Technology Cookie Expiry 365 days Owner StackAdapt 10. | 334 | Technology Cookie Expiry 365 days Owner StackAdapt 11. |
| 332 | You can find more information about Conva Ventures’ handling of personal data here . 11. | 348 | You can find more information about Conva Ventures’ handling of personal data here . 12. |
| 350 | The processing of this data is based on our legitimate interest (Art. 6 para. 1 sentence 1 lit. f) GDPR) to better understand the needs of our users and to be able to adapt the app according to customer requirements. 12. | 366 | The processing of this data is based on our legitimate interest (Art. 6 para. 1 sentence 1 lit. f) GDPR) to better understand the needs of our users and to be able to adapt the app according to customer requirements. 13. |
| 357 | We process your data in order to perform the free-of-charge usage contract concluded between you and us on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR and on the basis of our legitimate interest in preventing misuse of the API Free, Art. 6 para. 1 sentence lit. f) GDPR. 13. | 373 | We process your data in order to perform the free-of-charge usage contract concluded between you and us on the basis of Art. 6 para. 1 sentence 1 lit. b) GDPR and on the basis of our legitimate interest in preventing misuse of the API Free, Art. 6 para. 1 sentence lit. f) GDPR. 14. |
| 361 | This may include your name, email address and any other personal data you disclose to us. 13.1 Recording of dialer and Zoom calls Our customer team is conducting dialer and Zoom calls with prospects and customers to provide them with general information about DeepL's services and to advise them according to their needs. | 377 | This may include your name, email address and any other personal data you disclose to us. 14.1 Recording and Transcription of calls and meetings Our customer team is conducting dialer and Zoom calls with prospects and customers to provide them with general information about DeepL's services and to advise them according to their needs. |
| 364 | Recordings of the calls, including transcriptions of these, are used for internal training and coaching as well as for documentation purposes. | 380 | We may also create an automated transcript and summary of video and telephone meetings for note-taking purposes, with the consent of the participants, using the Granola service provided by Granola, Inc.- 1151 Walker Rd Ste 417, Dover, DE 19904, United States. |
| 365 | At the beginning of each dialer call, an automated message will inform the called party that the call is being recorded. | 381 | We have concluded a data processing agreement with Granola and Granola is therefore only allowed to process the data according to our instructions and not for its own purposes. |
| 366 | If you do not wish to participate in a recorded call, you can end the call at any time. | 382 | Recordings of the calls and meetings, including transcriptions of these, are used for internal training and coaching as well as for documentation purposes. |
| 383 | At the beginning of each call or meeting, a disclaimer will inform the parties that the call is being recorded and/or transcribed. | ||
| 384 | If you do not wish to participate in a recorded or transcribed call, you can end the call or ask the team to switch off the recording or transcription at any time. | ||
| 370 | You also have the rights mentioned in section 21. 13.2 Sales and Support Requests If you would like to send us a sales enquiry in order to receive further information about our products and subscription plans or to start contract negotiations, you are welcome to use our sales contact forms. | 388 | You also have the rights mentioned in section 23. 14.2 Sales and Support Requests If you would like to send us a sales enquiry in order to receive further information about our products and subscription plans or to start contract negotiations, you are welcome to use our sales contact forms. |
| 388 | In this case, we will process your data on the basis of our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR in order to determine customer satisfaction and to continuously improve our service. 13.3 Privacy Requests You also have the option of contacting privacy(at)deepl.com with questions or concerns about data protection at DeepL. | 406 | In this case, we will process your data on the basis of our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR in order to determine customer satisfaction and to continuously improve our service. 14.3 Privacy Requests You also have the option of contacting privacy(at)deepl.com with questions or concerns about data protection at DeepL. |
| 390 | We also use the Zendesk ticket system to respond to privacy enquiries, so please also note the above explanations in this regard under section 13.1 . 14. | 408 | We also use the Zendesk ticket system to respond to privacy enquiries, so please also note the above explanations in this regard under section 14.1. 15 . |
| 391 | DeepL Newsletter 14.1 Product Newsletter If you have signed up for a DeepL account, for DeepL Pro or DeepL API Free, we will occasionally send you emails with news on our products, such as the launch of new languages and new features as well as on related products and services. | 409 | DeepL Newsletter 15.1 Product Newsletter If you have signed up for a DeepL account, for DeepL Pro or DeepL API Free, we will occasionally send you emails with news on our products, such as the launch of new languages and new features as well as on related products and services. |
| 398 | ("HubSpot"), for more information see 14.3 . 14.2 Marketing Newsletter and other marketing communication If you would like to receive more detailed information about our company, products, services and promotions, you can sign up for our marketing newsletter or you can agree to receiving marketing communication in certain other contexts. | 416 | ("HubSpot"), for more information see 1 5.3. 15.2 Marketing Newsletter and other marketing communication If you would like to receive more detailed information about our company, products, services and promotions, you can sign up for our marketing newsletter or you can agree to receiving marketing communication in certain other contexts. |
| 403 | We also use the HubSpot service to send the marketing emails, for more information please see 14.3 . | 421 | We also use the HubSpot service to send the marketing emails, for more information please see 15.3. Note to US Individuals: We may also send you marketing communications and newsletters and offers and promotions if you have agreed to send your information to DeepL, such as via Quora. |
| 404 | Note to US Individuals: We may also send you marketing communications and newsletters and offers and promotions if you have agreed to send your information to DeepL, such as via Quora. | — | Removed |
| 406 | You can withdraw your consent at any time with effect for the future by using the unsubscribe link at the end of our emails. 14.3 Email Service Provider HubSpot For sending the newsletters and other marketing emails, we use a service provided by HubSpot, Inc. with headquarters at 25 First Street, 2nd Floor, Cambridge, MA 02141 USA. | 423 | You can withdraw your consent at any time with effect for the future by using the unsubscribe link at the end of our emails. 15.3 Email Service Provider HubSpot For sending the newsletters and other marketing emails, we use a service provided by HubSpot, Inc. with headquarters at 25 First Street, 2nd Floor, Cambridge, MA 02141 USA. |
| 411 | This allows us to understand which content is of interest to our users and to optimize the newsletter and our email communication, which corresponds to our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR. 15. | 428 | This allows us to understand which content is of interest to our users and to optimize the newsletter and our email communication, which corresponds to our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR. 16. |
| 412 | User research and surveys 15.1 User surveys Users are given the opportunity to participate in surveys via the web and app interface of our services. | 429 | User research and surveys 16.1 User surveys Users are given the opportunity to participate in surveys via the web and app interface of our services. |
| 420 | Please note, that we process data on how you interact with and use our services as necessary for our legitimate interests to understand how our customers use our products. 15.2 Customer Surveys We want to encourage customers to share their experiences with using our products. | 437 | Please note, that we process data on how you interact with and use our services as necessary for our legitimate interests to understand how our customers use our products. 16.2 Customer Surveys We want to encourage customers to share their experiences with using our products. |
| 427 | You can revoke this consent at any time with effect for the future. 15.3 Typeform To conduct the customer satisfaction surveys, we use a service of Typeform SL, Carrer Bac de Roda, 163, local, 08018 Barcelona, Spain ("Typeform"), on whose platform the surveys are stored. | 444 | You can revoke this consent at any time with effect for the future. 16.3 Typeform To conduct the customer satisfaction surveys, we use a service of Typeform SL, Carrer Bac de Roda, 163, local, 08018 Barcelona, Spain ("Typeform"), on whose platform the surveys are stored. |
| 431 | You can find more information about Typeform's handling of personal data here . 15.4 Qualtrics For the surveys we use a service of Qualtrics Ireland Limited, Costello House, 1 Clarendon Row, Dublin 2, DO2 TA43, Ireland ("Qualtrics"), on whose platform the surveys are stored. | 448 | You can find more information about Typeform's handling of personal data here . 16.4 Qualtrics For the surveys we use a service of Qualtrics Ireland Limited, Costello House, 1 Clarendon Row, Dublin 2, DO2 TA43, Ireland ("Qualtrics"), on whose platform the surveys are stored. |
| 436 | Further information on the handling of personal data at Qualtrics can be found here and here . 15.5 Hotjar Furthermore, we use a survey tool of Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar"), on whose platform the surveys are stored. | 453 | Further information on the handling of personal data at Qualtrics can be found here and here . 16.5 Hotjar Furthermore, we use a survey tool of Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar"), on whose platform the surveys are stored. |
| 439 | You can find more information about Hotjar's handling of personal data here . 15.6 UserTesting We also use a service provided by UserTesting, Inc. 144 Townsend Street, San Francisco, CA 94107 USA to conduct interviews with you. | 456 | You can find more information about Hotjar's handling of personal data here . 16.6 UserTesting We also use a service provided by UserTesting, Inc. 144 Townsend Street, San Francisco, CA 94107 USA to conduct interviews with you. |
| 449 | Further information on the handling of personal data at UserTesting can be found here and here . 15.7 Ethnio We use a service provided by Ethnio Inc, 1909 Roselia Ave, Los Angeles CA 90027, USA, ("Ethnio") to store contact details of participants who signed up to our internal panel for the purpose of inviting them to participate in studies and to incentivize our research studies. | 466 | Further information on the handling of personal data at UserTesting can be found here and here . 16.7 Great Question We use a service provided by Great Question, Inc., 418 45th Street, Oakland, CA 94609, USA to store contact details of participants who signed up to our internal panel for the purpose of inviting them to participate in studies and to incentivize our research studies. |
| 450 | Ethnio uses different subcontractors, which are also located in the USA. | 467 | Great Question uses different subcontractors, which are also located in the USA. |
| 451 | We have concluded a data processing agreement with Ethnio and Ethnio only processes the data in accordance with our instructions and not for its own purposes. | 468 | We have concluded a data processing agreement with Great Question and Great Question only processes the data in accordance with our instructions and not for its own purposes. |
| 452 | You can find more information about Ethnio's handling of personal data here . 16. | 469 | You can find more information about Great Question's handling of personal data here . 17. |
| 474 | In principle, you can assert your rights (see section 21 below) both against us and against the operator of the respective social platform. | 491 | In principle, you can assert your rights (see section 23 below) both against us and against the operator of the respective social platform. |
| 476 | If you need help, you can contact us. 17. | 493 | If you need help, you can contact us. 18. |
| 477 | DeepL Bridges (DeepL Community Platform) 17.1 Registration If you choose to participate in the DeepL online community platform known as “DeepL Bridges” (the “Platform”), you must first have an existing DeepL account. | 494 | DeepL Bridges (DeepL Community Platform) 18.1 Registration If you choose to participate in the DeepL online community platform known as “DeepL Bridges” (the “Platform”), you must first have an existing DeepL account. |
| 479 | We will use your first name and name as well as the email address used for the respective DeepL account for your Platform account. 17.2 Information published on Platform On the Platform, we will publish and make available your name (not your email address) together with any optional account or profile information (except for information that you designate as non-public) that you add on the Platform. | 496 | We will use your first name and name as well as the email address used for the respective DeepL account for your Platform account. 18.2 Information published on Platform On the Platform, we will publish and make available your name (not your email address) together with any optional account or profile information (except for information that you designate as non-public) that you add on the Platform. |
| 481 | The Platform will not be made public in the early access phase. 17.3 Notifications We will use your email address to send you notifications according to your settings. | 498 | The Platform will not be made public in the early access phase. 18.3 Notifications We will use your email address to send you notifications according to your settings. |
| 482 | You can manage your notification settings at any time in your Platform account settings. 17.4 Content moderation We moderate content on the Platform and this means we review and process any content flagged to us to the extent required to comply with our legal obligations. | 499 | You can manage your notification settings at any time in your Platform account settings. 18.4 Content moderation We moderate content on the Platform and this means we review and process any content flagged to us to the extent required to comply with our legal obligations. |
| 483 | Furthermore, we use your content and personal data for the purpose of identifying malicious content. 17.5 Cookies We are using cookies for your login to our community and to store your preferences. | 500 | Furthermore, we use your content and personal data for the purpose of identifying malicious content. 18.5 Cookies We are using cookies for your login to our community and to store your preferences. |
| 485 | Any other cookies which are not strictly necessary will only be used if you consent to this. 17.6 Legal basis We will process your personal data as necessary to provide you with our community as set out in our terms and conditions for our community (Art. 6 para. 1 sentence 1 lit. b) GDPR) and as required to comply with our legal obligations in connection with the community, such as content moderation (Art. 6 para. 1 sentence 1 lit. c) GDPR). | 502 | Any other cookies which are not strictly necessary will only be used if you consent to this. 18.6 Legal basis We will process your personal data as necessary to provide you with our community as set out in our terms and conditions for our community (Art. 6 para. 1 sentence 1 lit. b) GDPR) and as required to comply with our legal obligations in connection with the community, such as content moderation (Art. 6 para. 1 sentence 1 lit. c) GDPR). |
| 487 | We use cookies based on Section 25 (1) and (2) TDDDG. 17.7 Account Deletion and Data Retention If you would like to delete your Platform account, including the deletion of your content, please reach out to team@deepl-bridges.com. | 504 | We use cookies based on Section 25 (1) and (2) TDDDG. 18.7 Account Deletion and Data Retention If you would like to delete your Platform account, including the deletion of your content, please reach out to team@deepl-bridges.com. |
| 488 | Please also note that the deletion of your Platform account will not impact or delete your separate DeepL account. 17.8 Bettermode as Processor We provide our Platform using Bettermode, a software provided by Bettermode Inc. | 505 | Please also note that the deletion of your Platform account will not impact or delete your separate DeepL account. 18.8 Bettermode as Processor We provide our Platform using Bettermode, a software provided by Bettermode Inc. |
| 492 | Any data transfers will be carried out on the basis of the EU Commission's adequacy decision for Canada. 18. | 509 | Any data transfers will be carried out on the basis of the EU Commission's adequacy decision for Canada. 19. |
| 528 | When the webinars are published, no further processing of personal data will take place, as we will make them unrecognisable beforehand - if they can be viewed at all. 19. | 545 | When the webinars are published, no further processing of personal data will take place, as we will make them unrecognisable beforehand - if they can be viewed at all. 20 . |
| 530 | Please find further information on how we process candidate personal data in our privacy notice for candidates . 20. | 547 | Please find further information on how we process candidate personal data in our privacy notice for candidates . 21. |
| 548 | DeepL Partner Program DeepL uses a Partner Relationship Management (PRM) platform to administer its Partner Program, which includes resellers, distributors and other strategic partners. | ||
| 549 | Through this platform we process the business contact details, first name, surname, email address and telephone number of our Partners, of DeepL's existing and prospective end customers, and of DeepL employees involved in partner activities, in each case in their professional capacity. | ||
| 550 | We use this data to manage and register partner deals, coordinate joint sales efforts with Partners to reach end customers, provide Partners with enablement resources and program benefits, and otherwise operate and improve the Partner Program. | ||
| 551 | We process this data on the basis of our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR in efficiently running our partner ecosystem and growing revenue through partner-sourced sales. | ||
| 552 | We do not process any special categories of personal data in connection with this activity. | ||
| 553 | The PRM Platform is hosted by Impartner, Inc., 10619 S Jordan Gateway, Suite 200, South Jordan, UT 84095, USA. | ||
| 554 | Impartner may analyse website traffic in this context in order to understand the use of and optimise the portal, and may process information relating to your visit, including your IP address, for this purpose. | ||
| 555 | You can find more information on Impartner's handling of personal data here . 22. | ||
| 535 | Our security measures are continuously improved in line with technological developments. 20. | 560 | Our security measures are continuously improved in line with technological developments. 23. |
| 550 | Where you are based in: Germany , you can contact the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, at (i) Kavalleriestraße 2 - 4, 40213 Düsseldorf; or (ii) poststelle@ldi.nrw.de; Other EU member states , you may contact your local supervisory authority - a full list of supervisory authorities in the EU can be found here ; or UK , you can contact the Information Commissioner’s Officer (“ICO”) and you can make your complaint via the ICO's website here . 22. | 575 | Where you are based in: Germany , you can contact the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, at (i) Kavalleriestraße 2 - 4, 40213 Düsseldorf; or (ii) poststelle@ldi.nrw.de; Other EU member states , you may contact your local supervisory authority - a full list of supervisory authorities in the EU can be found here ; or UK , you can contact the Information Commissioner’s Officer (“ICO”) and you can make your complaint via the ICO's website here . 24. |
| 551 | Special provisions for users from South Korea 22.1 Contact and DeepL Chief Privacy Office (CPO) If you have any specific questions or concerns about privacy and data protection in South Korea, also with regard to previous versions of this privacy policy, please contact the privacy team of DeepL at privacy(at)deepl.com. 22.2 Additional information for usage of DeepL's free service In addition to section 3, please note that if you enter personal data when using DeepL Translator / Write in the free version contrary to the terms of use, this data may be checked by a human. 22.3 Data Deletion and Retention Periods As described above, we will process your data for as long as is necessary for the stated purpose and if applicable, to the extent that you have consented to. | 576 | Special provisions for users from South Korea 24.1 Contact and DeepL Chief Privacy Office (CPO) If you have any specific questions or concerns about privacy and data protection in South Korea, also with regard to previous versions of this privacy policy, please contact the privacy team of DeepL at privacy(at)deepl.com. 24.2 Additional information for usage of DeepL's free service In addition to section 3, please note that if you enter personal data when using DeepL Translator / Write in the free version contrary to the terms of use, this data may be checked by a human. 24.3 Data Deletion and Retention Periods As described above, we will process your data for as long as is necessary for the stated purpose and if applicable, to the extent that you have consented to. |
| 557 | The Protection of Communications Secrets Act provides in Article 15-2 to retain records of computer communication or internet log and trace data of access point for 3 months. 22.4 Data Security and Pseudonymisation In addition to the measures set out in section 20 of this privacy policy, under the Korean Personal Information Protection Act we take various technical, administrative and physical measures to ensure data security and the security of personal data. | 582 | The Protection of Communications Secrets Act provides in Article 15-2 to retain records of computer communication or internet log and trace data of access point for 3 months. 24.4 Data Security and Pseudonymisation In addition to the measures set out in section 22 of this privacy policy, under the Korean Personal Information Protection Act we take various technical, administrative and physical measures to ensure data security and the security of personal data. |
| 561 | As outlined above in section 9.2, we analyze pseudonymized data about our customers' use of DeepL Pro products to understand general usage habits and derive different target and user groups. | 586 | As outlined above in section 10.2, we analyze pseudonymized data about our customers' use of DeepL Pro products to understand general usage habits and derive different target and user groups. |
| 562 | Pseudonymized data is used only until the purpose of data analysis is fulfilled and is destroyed thereafter. 22.5 Rights of Data Subject and Legal Representative As outlined above in section 20, you have the right to exercise your rights as a data subject by contacting us at privacy(at)deepl.com. | 587 | Pseudonymized data is used only until the purpose of data analysis is fulfilled and is destroyed thereafter. 24.5 Rights of Data Subject and Legal Representative As outlined above in section 23, you have the right to exercise your rights as a data subject by contacting us at privacy(at)deepl.com. |
| 565 | In such cases, the legal representative or agent must present a signed power of attorney in writing to act on your behalf. 22.6 Children’s Privacy Our service is not intended for children under the age of 14, and DeepL does not knowingly collect personal data from children under the age of 14. | 590 | In such cases, the legal representative or agent must present a signed power of attorney in writing to act on your behalf. 24.6 Children’s Privacy Our service is not intended for children under the age of 14, and DeepL does not knowingly collect personal data from children under the age of 14. |
| 567 | We will investigate any such notification and if appropriate, delete the personal data from our systems. 22.7 Overseas Transfer and Delegation of Personal Data Processing We may transfer personal data to the overseas delegatees listed below in order to provide services and enhance customer convenience. | 592 | We will investigate any such notification and if appropriate, delete the personal data from our systems. 24.7 Overseas Transfer and Delegation of Personal Data Processing We may transfer personal data to the overseas delegatees listed below in order to provide services and enhance customer convenience. |
| 612 | You can contact the company through rick@codesse.com 23. | 637 | You can contact the company through rick@codesse.com 25. |
| 615 | Last update: June 2026 Deutsch English Español 日本語 Français Italiano Bahasa Indonesia 한국어 Nederlands Čeština Svenska Polski Português (Brasil) Português Türkçe Русский 简体中文 Українська العربية English Products Platform overview Free translator DeepL API DeepL Write DeepL Voice DeepL Voice for Meetings DeepL Voice for Conversations Apps & Integrations DeepL Pro Why DeepL Data Security Quality Customization Hub Accessibility Features Document Translation Translate PDF documents Translate Word documents Translate PPT documents Translate Excel files Translate images Translation glossary SSO Alternatives See all our features Solutions DeepL for Enterprise Legal & Professional Services Retail & eCommerce Manufacturing Government Financial Services Pharma & Life science Healthcare ISV & technology Download DeepL for Android DeepL for iPhone DeepL for Windows DeepL Chrome extension DeepL for Microsoft Outlook DeepL for Microsoft Word DeepL for Microsoft Powerpoint DeepL for Google Workspace DeepL for Mac DeepL Firefox extension DeepL Edge extension DeepL for iPad DeepL Integrations Resources Help Center Blog API documentation Community Customer Stories Events & Webinars Trust Center DeepL Academy Reports & guides Borderless business report DeepL Spring Event Hub Privacy Policy Terms & Conditions Status DeepL AI Labs Company About Us Sustainability Contact Sales Become a Partner Careers Press Publisher Deutsch English Español 日本語 Français Italiano Bahasa Indonesia 한국어 Nederlands Čeština Svenska Polski Português (Brasil) Português Türkçe Русский 简体中文 Українська العربية English | 640 | Last update: September 2026 Deutsch English Español 日本語 Français Italiano Bahasa Indonesia 한국어 Nederlands Čeština Svenska Polski Português (Brasil) Português Türkçe Русский 简体中文 Українська العربية English Products Platform overview Free translator DeepL API DeepL Write DeepL Voice DeepL Voice for Meetings DeepL Voice for Conversations Apps & Integrations DeepL Pro Why DeepL Data Security Quality Customization Hub Accessibility Features Document Translation Translate PDF documents Translate Word documents Translate PPT documents Translate Excel files Translate images Translation glossary SSO Alternatives See all our features Solutions DeepL for Enterprise Legal & Professional Services Retail & eCommerce Manufacturing Government Financial Services Pharma & Life science Healthcare ISV & technology Download DeepL for Android DeepL for iPhone DeepL for Windows DeepL Chrome extension DeepL for Microsoft Outlook DeepL for Microsoft Word DeepL for Microsoft Powerpoint DeepL for Google Workspace DeepL for Mac DeepL Firefox extension DeepL Edge extension DeepL for iPad DeepL Integrations Resources Help Center Blog API documentation Community Customer Stories Events & Webinars Trust Center DeepL Academy Reports & guides Borderless business report DeepL Spring Event Hub Privacy Policy Terms & Conditions Status DeepL AI Labs Company About Us Sustainability Contact Sales Become a Partner Careers Press Publisher Deutsch English Español 日本語 Français Italiano Bahasa Indonesia 한국어 Nederlands Čeština Svenska Polski Português (Brasil) Português Türkçe Русский 简体中文 Українська العربية English |
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