Old version
September 9, 2026 00:54 UTC
3ebe624a75557fc52f8fe936eeae3f1774447cc8fa502fe7d4f72eb9365317e9
CA-V-006529
New version
September 10, 2026 00:56 UTC
04ed99c96a1665649447f620bbb1afd96e15a274ea1d0efc81da2afdcaf4ce48
CA-V-006569
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Change Summary
Cohere restructured its Enterprise Data Commitments document in an update detected on September 10, 2026. The revised version reorganizes and expands existing data governance disclosures including opt-out controls for training data use, logging and monitoring practices, data retention timelines (30-day auto-deletion for most logs), personal information filtering, and compliance certification information. The operational change is primarily organizational and clarifying; core protections and controls remain substantively similar to the prior language.
low severity
25 Sentences added
23 Sentences removed
3 Sentences modified
97 Sentences before
99 Sentences after
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0Skip to content The state of sovereign AI adoption: What enterprise leaders need to know.0Skip to content AI for Empowerment: Your freedom.
1Read now Products Products Solutions Solutions Resources Resources Blog Blog Research Research Company Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass Intelligent search and discovery Models Command Generative language models Transcribe New Speech recognition model North Mini Code Agentic coding model Parse New Document parsing model Embed Semantic representation model Rerank Retrieval optimization model Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command: High-performance generative AI models for real-world applications Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault provides fully-isolated, performant inference with Saas simplicity Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more The state of sovereign AI adoption in 2026 Cohere and the University of Waterloo launch partnership to strengthen Canada’s AI talent pipeline Introducing North Automations: Intelligent workflow orchestration Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?1Your focus.
2See how AI gives you more time for what truly moves you.
3Explore now Products Products Solutions Solutions Resources Resources Blog Blog Research Research Company Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass Intelligent search and discovery Models Command Generative language models Transcribe New Speech recognition model North Mini Code Agentic coding model Parse New Document parsing model Embed Semantic representation model Rerank Retrieval optimization model Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command: High-performance generative AI models for real-world applications Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault provides fully-isolated, performant inference with Saas simplicity Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more The state of sovereign AI adoption in 2026 Cohere and the University of Waterloo launch partnership to strengthen Canada’s AI talent pipeline Introducing North Automations: Intelligent workflow orchestration Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?
4Request a demo Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Cohere © 2026 Manage Cookies English English 日本語 한국어 Français Deutsch Last Update: December 5, 2025 Enterprise Data Commitments Enterprise Data Commitments FAQ What do our Enterprise Data Commitments apply to?6Request a demo Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Parse Models Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Cohere © 2026 Manage Cookies English English 日本語 한국어 Français Deutsch Last Update: December 5, 2025 Enterprise Data Commitments Cohere maintains robust controls to protect enterprise data and respect our enterprise customers’ rights regarding their data.
7Control Your Data Cohere offers several deployment solutions to meet the diverse needs of enterprise customers.
8Bring Cohere models or our workplace systems North and Compass to your data with private deployments and deployments on third-party cloud AI/ML platforms.
9You can also use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.
10In third-party cloud AI/ML platforms and private deployment solutions, Cohere does not receive any customer inputs (prompts) or outputs (generations).
11Keep reading to learn more about our robust enterprise data controls in the Cohere SaaS Platform.
12Opt Out from Data Use in Training You can opt out from your prompts and generations being used to train Cohere models in your dashboard settings at any time.
13To verify and update your settings, select “Data Controls” under your Settings in the left hand menu bar of the Cohere Platform.
14Adjust the toggle to ‘Off’ to opt out.
15Robust Logging and Monitoring We log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services.
16If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements, including our Usage Policy, and secure our services from misuse.
17Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.
18Data Handling and Retention We apply the following data handling and retention controls on the SaaS Platform: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).
19Data you allow us to use for training purposes may be retained separately in accordance with our agreement with you.
20We filter and strip common types of personal information from prompts and generations before they are made available for possible use in training for Cohere models (if you are opted in).
21If your usage is flagged as potentially violating our terms, including the Usage Policy, we may retain and review the flagged user prompts and associated logs to enforce our policies.
22We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.
23If you have been approved for zero data retention, Cohere does not log any customer prompts or generations.
24See our FAQ below for more information.
25Cohere also collects and uses certain usage data that doesn’t identify customers like frequency and duration of usage, features accessed, user preferences, and aggregate counts of input prompt tokens to understand how our services are used, and improve performance.
26Privacy and Security Compliance We support our enterprise customers’ privacy and data security compliance needs by offering multiple deployment options so customers can control access to data and personal information under their control.
27Seamlessly complete your privacy and security compliance reviews by visiting Cohere’s Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources.
28Contact privacy@cohere.com if you are a SaaS Platform customer and need a Data Processing Addendum.
29Enterprise Data Commitments FAQ What do our Enterprise Data Commitments apply to?
73Cohere maintains robust controls to protect enterprise data and respect our enterprise customers’ rights regarding their data.Removed
74Control Your Data Cohere offers several deployment solutions to meet the diverse needs of enterprise customers.Removed
75Bring Cohere models or our workplace systems North and Compass to your data with private deployments and deployments on third-party cloud AI/ML platforms.Removed
76You can also use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.Removed
77In third-party cloud AI/ML platforms and private deployment solutions, Cohere does not receive any customer inputs (prompts) or outputs (generations).Removed
78Keep reading to learn more about our robust enterprise data controls in the Cohere SaaS Platform.Removed
79Opt Out from Data Use in Training You can opt out from your prompts and generations being used to train Cohere models in your dashboard settings at any time.Removed
80To verify and update your settings, select “Data Controls” under your Settings in the left hand menu bar of the Cohere Platform.Removed
81Adjust the toggle to ‘Off’ to opt out.Removed
82Robust Logging and Monitoring We log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services.Removed
83If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements, including our Usage Policy, and secure our services from misuse.Removed
84Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.Removed
85Data Handling and Retention We apply the following data handling and retention controls on the SaaS Platform: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).Removed
86Data you allow us to use for training purposes may be retained separately in accordance with our agreement with you.Removed
87We filter and strip common types of personal information from prompts and generations before they are made available for possible use in training for Cohere models (if you are opted in).Removed
88If your usage is flagged as potentially violating our terms, including the Usage Policy, we may retain and review the flagged user prompts and associated logs to enforce our policies.Removed
89We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.Removed
90If you have been approved for zero data retention, Cohere does not log any customer prompts or generations.Removed
91See our FAQ below for more information.Removed
92Cohere also collects and uses certain usage data that doesn’t identify customers like frequency and duration of usage, features accessed, user preferences, and aggregate counts of input prompt tokens to understand how our services are used, and improve performance.Removed
93Privacy and Security Compliance We support our enterprise customers’ privacy and data security compliance needs by offering multiple deployment options so customers can control access to data and personal information under their control.Removed
94Seamlessly complete your privacy and security compliance reviews by visiting Cohere’s Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources.Removed
95Contact privacy@cohere.com if you are a SaaS Platform customer and need a Data Processing Addendum.Removed
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