Old version
August 16, 2026 00:56 UTC
58f48b05a275ebeab289c00234cda45959dc9bb39e1a85e148dd1479d924882f
CA-V-005847
New version
August 18, 2026 00:55 UTC
700c1167d6ad7d39ae7931a901f6601db6eb65fdaec51a4053699625b6db2746
CA-V-005881
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Change Summary
In an update detected on August 18, 2026, Cohere revised its Enterprise Data Commitments to explicitly describe data handling controls across its deployment options. The updated terms state that in third-party cloud and private deployments, Cohere does not receive customer inputs or outputs; that users can opt out of data use in training via dashboard settings; that prompts and generations are automatically deleted after 30 days unless flagged for policy violations or retained under contract; and that Cohere logs and monitors SaaS Platform usage for compliance and security. The change establishes specific operational procedures for data retention, logging, and user controls rather than materially altering the substantive scope of data collection or use.
medium severity
23 Sentences added
23 Sentences removed
3 Sentences modified
96 Sentences before
96 Sentences after
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0Skip to content Products Products Solutions Solutions Resources Resources Blog Blog Research Research Company Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass An intelligent search and discovery system to surface business insights Models Command New Generative language models Transcribe New Speech recognition model Embed Search and discovery model Rerank Semantic search ranking Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more Cohere and the University of Toronto partner to advance responsible AI adoption at scale Hardware-aware dynamic speculative decoding Meet Cohere Transcribe Arabic Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?0Skip to content Products Products Solutions Solutions Resources Resources Blog Blog Research Research Company Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass Intelligent search and discovery Models Command New Generative language models Transcribe New Speech recognition model North Mini Code New Agentic coding model Embed Search and discovery model Rerank Semantic search ranking Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more Cohere and the University of Toronto partner to advance responsible AI adoption at scale Hardware-aware dynamic speculative decoding Meet Cohere Transcribe Arabic Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?
1Aya Models Multilingual AI at scale All Papers Initiatives Research Scholars Finding the new generation of ML talent Open Science Community Championing global, open science Catalyst Grants Supporting impactful ML endeavors Resources Blog Hugging Face Events Featured The future of work debate has an evidence problem About Careers Newsroom Products Solutions Resources Blog Research Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass An intelligent search and discovery system to surface business insights Models Command New Generative language models Transcribe New Speech recognition model Embed Search and discovery model Rerank Semantic search ranking Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more Cohere and the University of Toronto partner to advance responsible AI adoption at scale Hardware-aware dynamic speculative decoding Meet Cohere Transcribe Arabic Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?1Aya Models Multilingual AI at scale All Papers Initiatives Research Scholars Finding the new generation of ML talent Open Science Community Championing global, open science Catalyst Grants Supporting impactful ML endeavors Resources Blog Hugging Face Events Featured The future of work debate has an evidence problem About Careers Newsroom Products Solutions Resources Blog Research Company Sign in Request a demo Platform North Enterprise-ready AI for business Compass Intelligent search and discovery Models Command New Generative language models Transcribe New Speech recognition model North Mini Code New Agentic coding model Embed Search and discovery model Rerank Semantic search ranking Models Overview Product Products Overview Total Cost of AI Ownership Pricing Featured Command Deploy Model Vault Dedicated model inference platform Private Deployments On-prem or isolated VPCs Security Protect your data at every stage See deployment options By Industry Financial Services Public Sector Technology Telecommunications Energy and Utilities Healthcare and Life Sciences Manufacturing Featured Model Vault Insights Customer Stories For Developers Developers Models Overview Docs Discord LLM University Connect Partners Events Webinars Merch Store Featured How CoreWeave used Cohere North to transform its customer support in 90 days Blog The latest news, launches, and insights Read more Cohere and the University of Toronto partner to advance responsible AI adoption at scale Hardware-aware dynamic speculative decoding Meet Cohere Transcribe Arabic Research Cohere Labs Cohere’s ML research lab Explorations Future(s) of Work How will AI change the way we work?
3Request a demo Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Cohere © 2026 Manage Cookies English English 日本語 한국어 Français Deutsch Last Update: December 5, 2025 Enterprise Data Commitments Enterprise Data Commitments FAQ What do our Enterprise Data Commitments apply to?3Request a demo Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Platforms North Compass Product Overview Models Command Transcribe Embed Rerank Aya Model Overview Customization Pricing Industries Financial Services Public Sector Telecommunications Technology Energy and Utilities Healthcare and Life Sciences Manufacturing Solutions Overview Deployment Model Vault Private Deployments Security Deployment Options Resources Blog Customer Stories Developers Documentation LLM University Help Center Connect Research Partners Events Webinars Company About Careers Newsroom Legal Legal Center Trust Center Privacy Policy Terms of Use Cohere © 2026 Manage Cookies English English 日本語 한국어 Français Deutsch Last Update: December 5, 2025 Enterprise Data Commitments Cohere maintains robust controls to protect enterprise data and respect our enterprise customers’ rights regarding their data.
4Control Your Data Cohere offers several deployment solutions to meet the diverse needs of enterprise customers.
5Bring Cohere models or our workplace systems North and Compass to your data with private deployments and deployments on third-party cloud AI/ML platforms.
6You can also use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.
7In third-party cloud AI/ML platforms and private deployment solutions, Cohere does not receive any customer inputs (prompts) or outputs (generations).
8Keep reading to learn more about our robust enterprise data controls in the Cohere SaaS Platform.
9Opt Out from Data Use in Training You can opt out from your prompts and generations being used to train Cohere models in your dashboard settings at any time.
10To verify and update your settings, select “Data Controls” under your Settings in the left hand menu bar of the Cohere Platform.
11Adjust the toggle to ‘Off’ to opt out.
12Robust Logging and Monitoring We log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services.
13If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements, including our Usage Policy, and secure our services from misuse.
14Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.
15Data Handling and Retention We apply the following data handling and retention controls on the SaaS Platform: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).
16Data you allow us to use for training purposes may be retained separately in accordance with our agreement with you.
17We filter and strip common types of personal information from prompts and generations before they are made available for possible use in training for Cohere models (if you are opted in).
18If your usage is flagged as potentially violating our terms, including the Usage Policy, we may retain and review the flagged user prompts and associated logs to enforce our policies.
19We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.
20If you have been approved for zero data retention, Cohere does not log any customer prompts or generations.
21See our FAQ below for more information.
22Cohere also collects and uses certain usage data that doesn’t identify customers like frequency and duration of usage, features accessed, user preferences, and aggregate counts of input prompt tokens to understand how our services are used, and improve performance.
23Privacy and Security Compliance We support our enterprise customers’ privacy and data security compliance needs by offering multiple deployment options so customers can control access to data and personal information under their control.
24Seamlessly complete your privacy and security compliance reviews by visiting Cohere’s Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources.
25Contact privacy@cohere.com if you are a SaaS Platform customer and need a Data Processing Addendum.
26Enterprise Data Commitments FAQ What do our Enterprise Data Commitments apply to?
72Cohere maintains robust controls to protect enterprise data and respect our enterprise customers’ rights regarding their data.Removed
73Control Your Data Cohere offers several deployment solutions to meet the diverse needs of enterprise customers.Removed
74Bring Cohere models or our workplace systems North and Compass to your data with private deployments and deployments on third-party cloud AI/ML platforms.Removed
75You can also use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.Removed
76In third-party cloud AI/ML platforms and private deployment solutions, Cohere does not receive any customer inputs (prompts) or outputs (generations).Removed
77Keep reading to learn more about our robust enterprise data controls in the Cohere SaaS Platform.Removed
78Opt Out from Data Use in Training You can opt out from your prompts and generations being used to train Cohere models in your dashboard settings at any time.Removed
79To verify and update your settings, select “Data Controls” under your Settings in the left hand menu bar of the Cohere Platform.Removed
80Adjust the toggle to ‘Off’ to opt out.Removed
81Robust Logging and Monitoring We log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services.Removed
82If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements, including our Usage Policy, and secure our services from misuse.Removed
83Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.Removed
84Data Handling and Retention We apply the following data handling and retention controls on the SaaS Platform: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).Removed
85Data you allow us to use for training purposes may be retained separately in accordance with our agreement with you.Removed
86We filter and strip common types of personal information from prompts and generations before they are made available for possible use in training for Cohere models (if you are opted in).Removed
87If your usage is flagged as potentially violating our terms, including the Usage Policy, we may retain and review the flagged user prompts and associated logs to enforce our policies.Removed
88We may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models’ ability to detect safety issues and enforce our Usage Policy.Removed
89If you have been approved for zero data retention, Cohere does not log any customer prompts or generations.Removed
90See our FAQ below for more information.Removed
91Cohere also collects and uses certain usage data that doesn’t identify customers like frequency and duration of usage, features accessed, user preferences, and aggregate counts of input prompt tokens to understand how our services are used, and improve performance.Removed
92Privacy and Security Compliance We support our enterprise customers’ privacy and data security compliance needs by offering multiple deployment options so customers can control access to data and personal information under their control.Removed
93Seamlessly complete your privacy and security compliance reviews by visiting Cohere’s Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources.Removed
94Contact privacy@cohere.com if you are a SaaS Platform customer and need a Data Processing Addendum.Removed
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