| April 19, 2026 06:04 UTC | April 20, 2026 06:06 UTC | ||||
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| 32 | Credit | 32 | Credit | ||
| 33 | How to build credit and boost your credit score | 33 | How to build credit and boost your credit score | ||
| 34 | Get Started | 34 | Get Started | ||
| n | 35 | Return to navigation The Bancorp Bank, N.A. Consumer Privacy Notice | n | 35 | Return to navigation The Bancorp Consumer Privacy Notice |
| 36 | Rev. 02/2025 | 36 | Rev. 08/2017 | ||
| 37 | FACTS:What Does The Bancorp Bank, N.A. (“The Bancorp”) Do With Your Personal Inf | 37 | FACTS:What Does The Bancorp Do With Your Personal Information? | ||
| > | ormation? | ||||
| 38 | Why?Financial companies choose how they share your personal information. Federal | 38 | Why?Financial companies choose how they share your personal information. Federal | ||
| > | law gives consumers the right to limit some, but not all. sharing. Federal law | > | law gives consumers the right to limit some, but not all, sharing. Federal law | ||
| > | also requires us to tell you how we collect, share, and protect your personal in | > | also requires us to tell you how we collect, share and protect your personal inf | ||
| > | formation. Please read this notice carefully to understand what we do. | > | ormation. Please read this notice carefully to understand what we do. | ||
| 39 | What?The types of personal information we collect, and share depend on the produ | 39 | What?The types of personal information we collect and share depend on the produc | ||
| > | ct or service you have with us. This information can include: | > | t or service you have with us. This information can include: | ||
| 40 | Social Security Number and income | 40 | Social Security Number and income | ||
| 41 | Account balances and transaction history | 41 | Account balances and transaction history | ||
| 42 | Credit history and credit scores | 42 | Credit history and credit scores | ||
| n | 43 | When you are no longer our customer, we continue to share your information as de | n | 43 | When you are no longer our customer, we continue to share your information, as d |
| > | scribed in this notice. | > | escribed in this notice. | ||
| 44 | How?All financial companies need to share customers’ personal information to run | 44 | How?All financial companies need to share customers’ personal information to run | ||
| > | their everyday business. In the section below, we list the reasons financial comp | > | their everyday business. In the section below, we list the reasons financial co | ||
| > | anies can share their customers’ personal information; the reasons The Bancorp c | > | mpanies can share their customers’ personal information; the reasons The Bancorp | ||
| > | hooses to share; and whether you can limit this sharing. | > | chooses to share; and whether you can limit this sharing. | ||
| 45 | Reasons We Can Share Your Personal InformationDoes The Bancorp share?Can you lim | 45 | Reasons We Can Share Your Personal InformationDoes The Bancorp share?Can you lim | ||
| > | it this sharing? | > | it this sharing? | ||
| 46 | For our everyday business purposes — Such as to process your transactions, maint | 46 | For our everyday business purposes — Such as to process your transactions, maint | ||
| > | ain your account(s), respond to court orders and legal investigations, or report | > | ain your account(s), respond to court orders and legal investigations, or report | ||
| > | to credit bureausYesNo | > | to credit bureausYesNo | ||
| 47 | For our marketing purposes — To offer our products and services to youYesNo | 47 | For our marketing purposes — To offer our products and services to youYesNo | ||
| n | 48 | For joint marketing with other financial companiesYesNo | n | 48 | For joint marketing with other financial companiesNoWe don’t share |
| 49 | For our affiliates’ everyday business purposes — Information about your transact | 49 | For our affiliates’ everyday business purposes — Information about your transact | ||
| > | ions and experiencesNoWe don’t share | > | ions and experiencesNoWe don’t share | ||
| 50 | For our affiliates’ everyday business purposes — Information about your creditwo | 50 | For our affiliates’ everyday business purposes — Information about your creditwo | ||
| > | rthinessNoWe don’t share | > | rthinessNoWe don’t share | ||
| 51 | For nonaffiliates to market to youYesYes | 51 | For nonaffiliates to market to youYesYes | ||
| 56 | Does The Bancorp share?Yes | 56 | Does The Bancorp share?Yes | ||
| 57 | Can you limit this sharing?No | 57 | Can you limit this sharing?No | ||
| 58 | Reasons We Can Share Your Personal InformationFor joint marketing with other fin | 58 | Reasons We Can Share Your Personal InformationFor joint marketing with other fin | ||
| > | ancial companies | > | ancial companies | ||
| n | 59 | Does The Bancorp share?Yes | n | 59 | Does The Bancorp share?No |
| 60 | Can you limit this sharing?No | 60 | Can you limit this sharing?We don’t share | ||
| 61 | Reasons We Can Share Your Personal InformationFor our affiliates’ everyday busin | 61 | Reasons We Can Share Your Personal InformationFor our affiliates’ everyday busin | ||
| > | ess purposes — Information about your transactions and experiences | > | ess purposes — Information about your transactions and experiences | ||
| 62 | Does The Bancorp share?No | 62 | Does The Bancorp share?No | ||
| 63 | Can you limit this sharing?We don’t share | 63 | Can you limit this sharing?We don’t share | ||
| 67 | Reasons We Can Share Your Personal InformationFor nonaffiliates to market to you | 67 | Reasons We Can Share Your Personal InformationFor nonaffiliates to market to you | ||
| 68 | Does The Bancorp share?Yes | 68 | Does The Bancorp share?Yes | ||
| 69 | Can you limit this sharing?Yes | 69 | Can you limit this sharing?Yes | ||
| n | 70 | To Limit Our Sharing:Submit an opt-out through the Chime Privacy Hub. | n | 70 | To limit our sharing: |
| 71 | Login to your account at chime.com or via the Chime Mobile application to update | ||||
| > | your Privacy Settings. | ||||
| 71 | Please Note: If you are a new customer, we can begin sharing your information 30 | 72 | Please note: If you are a new customer, we can begin sharing your information 30 | ||
| > | days from the date we sent this notice. When you are no longer our customer, we | > | days from the date we sent this notice. When you are no longer our customer, we | ||
| > | continue to share your information as described in this notice. | > | continue to share your information as described in this notice. | ||
| 72 | Questions?Email us at privacy@chime.com. | 73 | However, you can contact us at any time to limit our sharing. | ||
| 74 | Questions? | ||||
| 75 | Call us, toll-free, at (844) 244-6363 or visit us at chime.com. | ||||
| 73 | Who we are | 76 | Who we are | ||
| n | 74 | Who is providing this notice?This notice is provided by The Bancorp Bank, N.A. | n | 77 | Who is providing this notice?This notice is provided by the business units of Th |
| > | e Bancorp, Inc., and its affiliates, including, but no limited to, The Bancorp B | ||||
| > | ank, N.A., Bancorp Card Services, Inc., and TBBK Direct Leasing, LLC. | ||||
| 75 | What we do | 78 | What We Do | ||
| 76 | How does The Bancorp protect my personal information?To protect your personal in | 79 | How does The Bancorp protect my personal information?To protect your personal in | ||
| > | formation from unauthorized access and use, we use security measures that comply | > | formation from unauthorized access and use, we use security measures that comply | ||
| > | with federal law. These measures include computer safeguards and secured files | > | with federal law. These measures include computer safeguards and secured files | ||
| > | and buildings. | > | and buildings.We also limit access to information to those employees for whom ac | ||
| > | cess is necessary. | ||||
| 77 | We also limit access to information to those employees for whom access is necess | ||||
| > | ary. | ||||
| 78 | How does The Bancorp collect my personal information?We collect your personal in | 80 | How does The Bancorp collect my personal information?We collect your personal in | ||
| > | formation when, for example, you: | > | formation when, for example, you: | ||
| n | 79 | Open an account or apply for a loan | n | 81 | open an account or pay your bills |
| 80 | Pay your bills | 82 | make deposits or withdrawals from your account or give us your contact informati | ||
| > | on | ||||
| 81 | Provide account information | 83 | provide account information | ||
| 82 | We also collect your personal information from others, such as credit bureaus, a | 84 | We also collect your personal information from others, such as credit bureaus, a | ||
| > | ffiliates, or other companies. | > | ffiliates, or other companies. | ||
| 83 | Why can’t I limit all sharing?Federal law gives you the right to limit only: | 85 | Why can’t I limit all sharing?Federal law gives you the right to limit only: | ||
| n | 84 | Sharing for affiliates’ everyday business purposes – information about your cred | n | 86 | sharing for affiliates’ everyday business purposes – information about your cred |
| > | itworthiness | > | itworthiness | ||
| 85 | Affiliates from using your information to market to you | 87 | affiliates from using your information to market to you | ||
| 86 | Sharing for nonaffiliates to market to you | 88 | sharing for nonaffiliates to market to you | ||
| 87 | State laws and individual companies may give you additional rights to limit shar | 89 | State laws and individual companies may give you additional rights to limit shar | ||
| > | ing. See below for more on your rights under state law. | > | ing. See below for more on your rights under state law. | ||
| 88 | Definitions | 90 | Definitions | ||
| 89 | AffiliatesCompanies related by common ownership or control. They can be financia | 91 | AffiliatesCompanies related by common ownership or control. They can be financia | ||
| > | l and nonfinancial companies. | > | l and nonfinancial companies. | ||
| n | 90 | The Bancorp does not share with our affiliates. | n | 92 | Our affiliates include financial companies such as The Bancorp Bank, N.A., Banco |
| > | rp Card Services, Inc., and TBBK Direct Leasing, LLC. | ||||
| 91 | NonaffiliatesCompanies not related by common ownership or control. They can be f | 93 | NonaffiliatesCompanies not related by common ownership or control. They can be f | ||
| > | inancial and nonfinancial companies. | > | inancial and nonfinancial companies. | ||
| n | 92 | Nonaffiliates, we share with may include companies such as Chime, when the shari | n | 94 | Nonaffiliates we share with can include online payment companies, direct marketi |
| > | ng of data is not for our everyday business purposes. | > | ng companies and prepaid card providers. | ||
| 93 | Joint marketingA formal agreement between nonaffiliated financial companies that | 95 | Joint marketingA formal agreement between nonaffiliated financial companies that | ||
| > | together market financial products or services to you. | > | together market financial products or services to you. | ||
| n | 94 | Our joint marketing partners include other financial institutions, such as other | n | 96 | The Bancorp does not jointly market. |
| > | bank partners that Chime works with. | ||||
| 95 | Other important information | 97 | Other important information | ||
| t | 96 | Vermont Residents:We will not disclose your personal information, financial info | t | 98 | *California Residents — In accordance with California law, we will not share inf |
| > | rmation, credit report, or health information to nonaffiliated third parties to | > | ormation we collect about you with companies outside of Chime or The Bancorp, un | ||
| > | market to you, other than as permitted by Vermont law, unless you authorize us t | > | less the law allows. For example, we may share information with your consent, to | ||
| > | o make those disclosures. | > | service your accounts, or to provide rewards or benefits you are entitled to. W | ||
| > | e will limit sharing around our companies to the extent required by California l | ||||
| > | aw. | ||||
| 97 | We may disclose the following information to other financial institutions with w | 99 | *Vermont Residents — In accordance with Vermont law, we will not share personal | ||
| > | hich we have joint marketing agreements: | > | financial information about you, other than transaction experience information, | ||
| > | with other Bancorp companies or affiliates, nor will we share any personal finan | ||||
| > | cial information about you with other Bancorp companies for marketing purposes. | ||||
| 98 | The following information we receive from you: your name and contact information | ||||
| 99 | Information about your transactions with us or our affiliates, such as your acco | ||||
| > | unt balance, payment history, parties to transactions, and credit card usage | ||||
| 100 | Nevada Residents:We are providing you this notice pursuant to state law. You may | 100 | *Nevada Residents — We are providing you this notice pursuant to state law. You | ||
| > | be placed on our internal Do Not Call List by following the directions in the T | > | may be placed on our internal Do Not Call List by following the directions in th | ||
| > | o Limit our Sharing section above. Nevada law requires that we provide you with | > | e To limit direct marketing contact section. Nevada law requires that we also pr | ||
| > | the following contact information: Bureau of Consumer Protection, Office of the | > | ovide you with the following contact information: Bureau of Consumer Protection, | ||
| > | Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101 | > | Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las V | ||
| > | ; Phone number: 702-486-3132; email: agInfo@ag.nv.gov | > | egas, NV 89101; Phone number- 702.486.3132; email: BCPINFO@ag.state.nv.us. | ||
| 101 | North Dakota Residents:In accordance with North Dakota law, we will not share in | ||||
| > | formation we collect about you with companies outside of our corporate family, e | ||||
| > | xcept as permitted by law, including, for example, with your consent, to service | ||||
| > | your account (through Chime or its banking partners). Residents of North Dakota | ||||
| > | are opted out from nonaffiliate marketing by default. We will limit sharing amo | ||||
| > | ng our companies to the extent required by North Dakota law. | ||||
| 102 | California Residents:For financial information, we will not share information we | ||||
| > | collect about you with companies outside of The Bancorp Bank, N.A., unless the | ||||
| > | law allows. For example, we may share information with your consent, to service | ||||
| > | your accounts, or to provide rewards or benefits you are entitled to. We may als | ||||
| > | o share your information with third party financial institutions with which we h | ||||
| > | ave a joint marketing agreement to offer financial products and services to you. | ||||
| > | California residents can opt-out of joint marketing through the Chime Privacy H | ||||
| > | ub or through our California Financial Information Privacy Act opt-out Form. | ||||
| 103 | Popular Features Membership Tiers | 101 | Popular Features Membership Tiers | ||
| 104 | Chime Debit Card | 102 | Chime Debit Card | ||
| 105 | Build Credit | 103 | Build Credit | ||
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