| Before | After | ||
|---|---|---|---|
| 0 | Customer Terms and Conditions Effective Date : August 5, 2026 If you are a Customer, and do not otherwise have an MSA with Calendly, these Customer Terms and Conditions (the “ Customer Terms ”) govern your access and use of the Services. | 0 | Overview Terms Definitions Customer Terms and Conditions Participant Terms and Conditions Industry-Specific Supplemental Terms and Conditions Beta Terms of Use Data Processing Addendum Policies Privacy Notice CCPA Notice at Collection for California Residents FERPA and COPPA Privacy Notice and Privacy Notice for Children Acceptable Use Policy Digital Millennium Copyright Act (DMCA) and Trademark Infringement Policy Calendly Web Accessibility Statement Developer Policy Contact us Customer Terms and Conditions Effective Date : August 5, 2026 If you are a Customer, and do not otherwise have an MSA with Calendly, these Customer Terms and Conditions (the “ Customer Terms ”) govern your access and use of the Services. |
| 3 | Capitalized terms used below but not defined in these Customer Terms have the meaning set forth in the Definitions. | 3 | Capitalized terms used below but not defined in these Customer Terms have the meaning set forth in the Definitions . |
| 13 | If any terms in the Industry-Specific Supplement (“ Industry-Specific Terms ”) apply to you (e.g. Customer is a U.S government entity), those terms are also incorporated by reference herein and you agree to fully comply with the applicable Industry-Specific Terms. | 13 | If any terms in the Industry-Specific Supplement (“ Industry-Specific Terms ”) apply to you (e.g. Customer is a U.S government entity), those terms are also incorporated by reference herein and you agree to fully comply with the applicable Industry-Specific Terms . |
| 21 | Calendly shall provide support for the Services as may be described on Calendly’s Website. | 21 | Calendly shall provide support for the Services as may be described on Calendly’s Website . |
| 24 | For more information regarding Calendly’s security measures, you can visit https://calendly.com/security. | 24 | For more information regarding Calendly’s security measures, you can visit https://calendly.com/security . |
| 26 | Calendly reserves the right (but does not have the obligation) to investigate complaints or reported violations of these Customer Terms and to take any action Calendly deems appropriate, including but not limited to suspending access to the Services, terminating your account, or permanently revoking your access to the Services, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your account, Customer Data, Usage Data, as allowed under our Privacy Notice. | 26 | Calendly reserves the right (but does not have the obligation) to investigate complaints or reported violations of these Customer Terms and to take any action Calendly deems appropriate, including but not limited to suspending access to the Services, terminating your account, or permanently revoking your access to the Services, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your account, Customer Data, Usage Data, as allowed under our Privacy Notice . |
| 27 | You agree to promptly and without undue delay notify Calendly in the event that you are made aware of any unauthorized or illegal use of the Services, by contacting our support . | 27 | You agree to promptly and without undue delay notify Calendly in the event that you are made aware of any unauthorized or illegal use of the Services. |
| 31 | Any use of Beta Services is subject to the Beta Services terms at https://calendly.com/legal/beta-terms. | 31 | Any use of Beta Services is subject to the Beta Services terms at https://calendly.com/legal/beta-terms . |
| 44 | By registering for a Calendly account, you state that you are at least 18 years of age, and you are responsible for ensuring that all Participants are at least 18 years old, unless otherwise permitted by the applicable Industry-Specific Terms. | 44 | By registering for a Calendly account, you state that you are at least 18 years of age, and you are responsible for ensuring that all Participants are at least 18 years old, unless otherwise permitted by the applicable Industry-Specific Terms . |
| 48 | You shall use commercially reasonable efforts to prevent unauthorized access to, or use of Customer’s or its Authorized Users’ accounts and shall promptly and without undue delay notify Calendly using our support page of any known unauthorized use. | 48 | You shall use commercially reasonable efforts to prevent unauthorized access to, or use of Customer’s or its Authorized Users’ accounts and shall promptly and without undue delay notify Calendly by contacting Calendly Support of any known unauthorized use. |
| 50 | You acknowledge that your (and any Authorized Users’) registration of a Calendly account and use of the Services serves as your consent to Calendly’s processing of Personal Data as set forth in our Privacy Notice. | 50 | You acknowledge that your (and any Authorized Users’) registration of a Calendly account and use of the Services serves as your consent to Calendly’s processing of Personal Data as set forth in our Privacy Notice . |
| 62 | Certain Calendly Services provide features that enable you to record, transcribe and summarize/recap meetings with Participants and other individuals ( "Calendly Notetaker" ). | 62 | Certain Calendly Services provide features that enable you to record, transcribe and summarize/recap meetings with Participants and other individuals ("Calendly Notetaker"). |
| 73 | To use the Services as a Customer, you need to set up either a Free Account, a Limited Access Account, or a Paid Account. | 73 | To use the Services as a Customer, you need to set up either a Free Account, a Limited Access Account, or Paid Account. |
| 77 | In order to create an account, you must first submit applicable registration-related information as requested via the Services or by Calendly, which include your email address and your name, and which Calendly may retain as described in the Privacy Notice. | 77 | In order to create an account, you must first submit applicable registration-related information as requested via the Services or by Calendly, which include your email address and your name, and which Calendly may retain as described in the Privacy Notice . |
| 83 | Should you believe your method and or the credentials to access the Services have been compromised in any way, you must promptly and without undue delay notify us using our support page . | 83 | Should you believe your method and or the credentials to access the Services have been compromised in any way, you must promptly and without undue delay notify us by contacting Calendly Support . |
| 85 | Calendly or our third-party payment processors may collect your billing information when you upgrade your Free Account to a Paid Account, and by providing such billing information, you hereby authorize Calendly (and its third-party payment processors) to use such information for billing purposes and otherwise in accordance with our Privacy Notice. | 85 | Calendly or our third-party payment processors may collect your billing information when you upgrade your Free Account to a Paid Account, and by providing such billing information, you hereby authorize Calendly (and its third-party payment processors) to use such information for billing purposes and otherwise in accordance with our Privacy Notice . |
| 126 | You may request to downgrade a Paid Account to a Free Account switch to a different Plan Tier, or to reduce the number of licenses in your Paid Account by accessing the billing page of your account or by contacting support , as applicable, whereby such request will be effective as of the end of the then-current Initial or Renewal Subscription Term, unless otherwise determined by Calendly. | 126 | You may request to downgrade a Paid Account to a Free Account switch to a different Plan Tier, or to reduce the number of licenses in your Paid Account by accessing the billing page of your account or by contacting Calendly Support , as applicable, whereby such request will be effective as of the end of the then-current Initial or Renewal Subscription Term, unless otherwise determined by Calendly. |
| 130 | THIRD PARTY APPLICATIONS . | 130 | THIRD PARTY APPLICATIONS. |
| 319 | Customer may revoke the license at any time by contacting marketing@calendly.com and legal@calendly.com ; provided that any preapproved and published uses shall be unaffected by such revocation except for Calendly's use of Customer's name or logo on its Website . | 319 | Customer may revoke the license at any time by contacting marketing@calendly.com and legal@calendly.com ; provided that any preapproved and published uses shall be unaffected by such revocation except for Calendly's use of Customer's name or logo on its Website. |
| 339 | For Calendly, any legal notices shall be sent to legal@calendly.com and any non-legal notices shall be sent to support@calendly.com. | 339 | For Calendly, any legal notices shall be sent to legal@calendly.com and any non-legal notices shall be sent to Calendly Support . |
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