| Before | After | ||
|---|---|---|---|
| 1 | How to enable JavaScript Home Legal, privacy & copyright Conditions of Carriage Conditions of Carriage Updated March 2, 2026 The contract between you, the passenger, and us, American Airlines At American Airlines, we fly over borders – across the country and the world – to connect people and communities. | 1 | How to enable JavaScript Home Legal, privacy & copyright Conditions of Carriage Conditions of Carriage Updated May 12, 2026 The contract between you, the passenger, and us, American Airlines At American Airlines, we fly over borders – across the country and the world – to connect people and communities. |
| 186 | Within 4 hours of arriving at your final destination if your bags were delayed Within 12 hours of arrival if you used Bags VIP Luggage Delivery If your bags are damaged, you should file a report before you leave the airport. | 186 | Within 4 hours of arriving at your final destination if your bags were delayed Within 12 hours of arrival if you used Bags VIP Luggage Delivery If your bags are damaged, you should file a report before you leave the airport, or within 6 hours of receiving your bags. |
| 187 | Within 24 hours of receiving your bags if they were delayed and then delivered or picked up Within 24 hours if your bags were damaged Next steps For any follow-up reports or action you must: Ask us to repair the damage within 30 days of your first report Submit a Passenger Property Questionnaire within 30 days of filing your first report (if you're seeking compensation) Take legal action related to damage, delay, or loss within 2 years of the incident Mobility and medical devices If your mobility or medical device is delayed, you must file a report within: 24 hours of your flight’s arrival for domestic itineraries 21 days of your flight’s arrival for international itineraries If your mobility or medical device is damaged, you must file a report within: 24 hours of receiving the device for domestic itineraries 7 days of receiving the device for international itineraries Whenever possible, you should file a report of delay or damage with a Baggage Service Office representative before leaving the airport. | 187 | Next steps For any follow-up reports or action you must: Ask us to repair the damage within 30 days of your first report Submit a Passenger Property Questionnaire within 30 days of filing your first report (if you're seeking compensation) Take legal action related to damage, delay, or loss within 2 years of the incident Mobility and medical devices If your mobility or medical device is delayed, you must file a report within: 24 hours of your flight’s arrival for domestic itineraries 21 days of your flight’s arrival for international itineraries If your mobility or medical device is damaged, you must file a report within: 24 hours of receiving the device for domestic itineraries 7 days of receiving the device for international itineraries Whenever possible, you should file a report of delay or damage with a Baggage Service Office representative before leaving the airport. |
| 243 | View Cookies Advertising We use advertising cookies and similar technologies to collect browsing information and provide relevant ads. | 243 | View Cookies Advertising Advertising We use advertising cookies and similar technologies to collect browsing information and provide relevant ads. |
Follow unlimited companies, monitor the clauses that matter across every platform, and get the full institutional analysis on what each change obligates you to do.