Old version
April 19, 2026 06:10 UTC
4851ad5bc2887091dff5a5fdc05b1c8baf2f5ae01a36da01d5f8c2bc3e1ced68
CA-V-001868
New version
May 5, 2026 08:13 UTC
63c2151dde4633ecb5dd07963f13c680243c0545eff1c5db6595cc32e105ce41
CA-V-002162
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Change Summary
23andMe removed a sentence that described separate privacy protections for telehealth services and updated references to the company name in the scope statement and contact section. The removed language previously directed users to a separate Medical Record Privacy Notice for telehealth-related medical information. The updated privacy statement no longer explicitly references this separate notice or explains how medical information collected through telehealth services is handled under different privacy rules.
medium severity
0 Sentences added
1 Sentences removed
2 Sentences modified
34 Sentences before
33 Sentences after
Added
Removed
Modified
BeforeAfter
1This Privacy Statement applies to all websites owned and operated by 23andMe Research Institute, including www.23andme.com , and any other websites, pages, features, or content we own or operate, and to your use of the 23andMe mobile app and any related Services.1This Privacy Statement applies to all websites owned and operated by 23andMe, including www.23andme.com , and any other websites, pages, features, or content we own or operate, and to your use of the 23andMe mobile app and any related Services.
2Should you choose to receive Telehealth Services coordinated through 23andMe, with clinical services provided through licensed healthcare providers, there is a separate Medical Record Privacy Notice that describes how your medical information is used, disclosed, and maintained.Removed
32Next Quick links US Privacy How we use information Cookie Policy EEA, UK and Switzerland Privacy Notice Transparency Report Full Privacy Statement Contact If you have questions about this Privacy Statement, or have a complaint or inquiry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us at 1.800.239.5230, or send a letter to: Privacy Administrator 23andMe Research Institute 2555 Park Blvd, Palo Alto, CA 94306 Next Page: Information we collect Last Updated: October 17, 2025 .31Next Quick links US Privacy How we use information Cookie Policy EEA, UK and Switzerland Privacy Notice Transparency Report Full Privacy Statement Contact If you have questions about this Privacy Statement, or have a complaint or inquiry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us at 1.800.239.5230, or send a letter to: Privacy Administrator 23andMe Research Institute 2555 Park Blvd Palo Alto, CA 94306 Next Page: Information we collect Last Updated: October 17, 2025 .
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