Change record
CA-C-004779
Robinhood Customer Agreement (PDF)
Entity
Date detected
September 2, 2026
Effective date
September 1, 2026
Severity
Low
Direction
Neutral
Changes
+5 sentences added · −16 sentences removed · 67 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users

Robinhood updated its Customer Agreement on September 1, 2026, detected on September 2, 2026. The revised document reflects internal document versioning changes and wording refinements across 67 sentences, including clarifications to GTC (good-til-cancelled) order language, fraud-related indemnification provisions, and trusted contact disclosures. No material changes to account eligibility, fund recoupment authority, minor account duties, credit verification, transaction dispute liability, promotional limitations, or FINRA trusted contact procedures were detected.

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What this means for you

The updated agreement maintains existing consumer protections and account terms. Clarifications to good-til-cancelled (GTC) order duration, fraud indemnification scope, and trusted contact disclosure procedures reflect wording refinements rather than material operational changes. Consumers remain subject to the same account eligibility requirements (age 18+), fund recoupment authority for fraudulent activity, transaction dispute liability procedures, and FINRA-mandated trusted contact disclosures under the revised terms.

Key Clauses Affected

GTC order duration clarification

Wording refined to clarify that GTC orders remain valid for 90 days from placement or until executed, cancelled, or contract closes—no change to operational duration.

Fraud indemnification

Existing indemnification language maintained; customers remain responsible for losses arising from fraudulent activity disputes.

Full clause-by-clause analysis available with Insight.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
76a3bf01c44e30ac184dd2b54eaf9d9fb1061c3db620fb984de5cb483a637bb2
July 12, 2026 23:40 UTC
✓ Verified
Current Version
62d1cf1622948e8892641afa2ac5eb7576e20f71b87e6fc8d3b062969013856c
September 2, 2026 00:10 UTC
✓ Verified
Change Detected
September 2, 2026 00:10 UTC
Analysis Methodology
Citation Record
Entity: Robinhood
Document: Robinhood Customer Agreement (PDF)
Record ID: CA-C-004779
Captured: 2026-09-02 00:10:12 UTC
URL: https://conductatlas.com/change/2026-09-02-robinhood-robinhood-customer-agreement-pdf-4779/
Accessed: Sept. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This update represents routine document versioning and wording refinements with no material changes to account governance, regulatory disclosure obligations, or liability structures. The revised language does not alter Robinhood's existing compliance posture under federal securities …

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Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004779.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Robinhood Customer Agreement (PDF)
Entity
Robinhood
Captured
September 2, 2026
Source URL
https://cdn.robinhood.com/assets/robinhood/legal/Robinhood-Customer-Agreement.pdf
Other changes to Robinhood Customer Agreement (PDF)
Previous change Jul 12, 2026
Robinhood's updated Customer Agreement, detected on July 12, 2026, substantially expands governance provisions for trust and custodial accounts. The agreement …
Medium Negative
View full version history →
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