Hims & Hers updated three email contact addresses in their Terms and Conditions on July 7, 2026. The customer support email changed from support@forhims.com to support@forhims.com (no change operationally), the copyright infringement notice email changed from [email protected] to legal@forhims.com, and the informal dispute resolution email changed from [email protected] to legal@forhims.com. These changes affect where customers and claimants must send communications regarding cancellations, copyright claims, and dispute notices.
The updated terms now direct customers, copyright claimants, and parties initiating informal dispute resolution to new email addresses. Customers who wish to cancel their Weight Loss Membership or Medication Plan can still do so in-app, through their online account, or by contacting the updated support email or phone number. The change consolidates dispute and legal notices to a dedicated legal email address rather than separate inboxes.
The updated terms now direct customers and claimants to new email addresses for cancellations, copyright notices, and dispute initiation. Parties who need to contact Hims & Hers must use the correct email addresses specified in the revised terms; sending notices to old addresses may delay or prevent timely delivery.
→ Update your records of Hims & Hers contact information if you may need to submit a copyright claim or dispute notice; use legal@forhims.com for copyright and dispute matters.
→ If you send copyright infringement notices or dispute resolution requests to the previous email addresses, Hims & Hers may not receive them in a timely manner or at all.
Customer support email address updated for cancellation requests.
Copyright Agent contact email changed to legal@forhims.com.
Dispute initiation notice email changed to legal@forhims.com.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change affects the routing of three categories of communication: customer service requests (cancellations), copyright infringement notices, and informal dispute resolution initiation. The updated terms direct these communications to new email addresses. No new obligations are created; the change clarifies where existing notices must be sent. Organizations using Hims & Hers services should update their own records of contact points if they initiate copyright claims or disputes, but no vendor management, DPA, or compliance framework changes appear to be triggered by address updates alone.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003523.
See the full side-by-side comparison of every sentence added, removed, and modified.
🔒 Full diff — MonitorHims & Hers updated four contact email addresses in their privacy policy on July 6, 2026. The company replaced [email …
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