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Whoop reduced the restocking fee charged to customers who cancel their trial but fail to return the device within the return period. The fee decreased from $129 to $110 on May 14, 2026. This means customers who do not return their device during the specified period will owe $19 less than previously stated.
The updated terms reduce the financial penalty applied when trial customers cancel their subscription but do not return their WHOOP device within the designated return period. Previously, this fee was $129; it is now $110. This change lowers the out-of-pocket cost consumers face if they fail to complete the return process within the required timeframe.
The updated terms reduce the financial cost to trial customers who do not return their device within the specified timeframe, lowering their potential out-of-pocket expense by $19. This is a favorable adjustment to the fee structure previously disclosed in the terms.
→ If a trial is cancelled and the device is not returned within the return period, the updated restocking fee of $110 will be charged as stated in the terms
Fee reduced from $129 to $110 when trial customers cancel but fail to return the device within the return period
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This is a fee reduction with no compliance or regulatory implications. The change is purely commercial and does not affect disclosure obligations, consent requirements, data handling, or contractual structure. No internal review appears necessary unless the organization sources similar devices from WHOOP as part of its own service offerings.
Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002087.
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