CA-C-000739
AI21 Labs — AI21 Labs Terms of Use
Entity
Date detected
April 30, 2026
Effective date
April 30, 2026
Severity
Medium
Direction
Positive
Affected users
all users california residents eu users
Taxonomy
Consent expansion
Changes
+10 sentences added · −7 sentences removed · 11 sentences modified
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What Changed

AI21 Labs updated the cookie and tracking section of their Terms of Use on April 30, 2026. The changes shift the language around cookies and tracking technologies, introduce a clearer opt-out mechanism for targeted advertising and sale of personal data, and add more detail about strictly necessary cookies that cannot be disabled. This matters because users now have an explicit opt-out right for data sale and targeted advertising, but also lose some previously available cookie management flexibility.

Consumer Impact (what this means for users)

AI21 Labs has updated its cookie consent framework to introduce an explicit opt-out right for the sale of personal data and targeted advertising, replacing the previous general cookie acceptance model. The language now clarifies that strictly necessary cookies cannot be turned off, while other cookie types can be managed — and that restricting certain cookies may affect your site experience. You can exercise your right to opt out of the sale of your personal data and targeted advertising by clicking the 'Your Opt-Out Rights' button on AI21 Labs' website.

Obligation Changes (what shifted)

2
New obligations
1
Expanded
Consumers Added

You now have a specific button to click if you don't want AI21 Labs to sell your data or use it for targeted ads.

Consumers Added

Some cookies on AI21 Labs' site are mandatory and you cannot turn them off, even if you adjust your cookie preferences.

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Why It Matters (compliance & risk perspective)

The addition of an explicit opt-out for data sale and targeted advertising gives users a meaningful new privacy control, particularly important for California residents under CPRA. However, the removal of the assurance that cookie data does not directly identify users is a subtle but notable weakening of privacy language.

Key Clauses Affected

Opt-Out Rights for Data Sale and Targeted Advertising

A new explicit opt-out mechanism ('Your Opt-Out Rights') has been added for users to opt out of the sale of personal data and targeted advertising, directly addressing CCPA/CPRA requirements.

Strictly Necessary Cookies

New language clarifies that strictly necessary cookies cannot be disabled by users, narrowing the scope of user control over cookie settings.

Cookie Data Collection Purpose

The stated purpose of cookie data collection has been expanded to include providing a 'more personalized web experience,' broadening the disclosed use of collected data.

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Evidence Verification

✓ Verified
Previous Version
116e94ffe1da74afcb1e0f94ee8760efdd4245b4d1bf312d91cd954b7dfaeb5a
April 29, 2026 08:13 UTC
✓ Verified
Current Version
d57696a5c32200cdd794c6cf21f2b874fff86e37e1ab9c8d63ec3c70136e65b4
April 30, 2026 06:39 UTC
✓ Verified
Change Detected
April 30, 2026 06:39 UTC
✓ Verified
Source Document
https://www.ai21.com/terms-of-use
How to Cite
ConductAtlas Policy Archive
Entity: AI21 Labs | Document: AI21 Labs Terms of Use | Record: CA-C-000739
Captured: 2026-04-30 06:39:09 UTC
URL: https://conductatlas.com/change/2026-04-30-ai21-labs-ai21-labs-terms-of-use-739/
Accessed: May 2, 2026

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Institutional Analysis (Compliance & legal intelligence)

Assessment

AI21 Labs has updated its cookie consent and tracking disclosure language on April 30, 2026 in ways that appear to align with CCPA/CPRA opt-out-of-sale obligations (Cal. Civ. Code §1798.120) and GDPR consent requirements (Art. 6, 7, and Recital 32). The addition of a dedicated 'Your Opt-Out Rights' mechanism and explicit language about sale of personal data and targeted advertising suggests a response to CPRA enforcement requirements effective since 2023. Organizations with AI21 Labs in their vendor stack should confirm their own privacy notices reflect any downstream data flows implicated by targeted advertising. Compliance review is warranted but not urgent.

Regulatory Exposure

1. CCPA/CPRACal. Civ. Code §1798.120 (right to opt out of sale of personal information) and §1798.135 (requirement to post 'Do Not Sell or Share My Personal Information' link): The new 'Your Opt-Out Rights' button and explicit opt-out-of-sale language directly addresses this requirement. Cal. Civ. Code §1798.100 (general consumer rights) also relevant. CPRA enforcement by the California Privacy Protection Agency (CPPA) has prioritized opt-out mechanisms.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000739.

Clause-Level Changes

Provisions Modified
Acceptable Use Policy and Content Restrictions
High

Severity increased from high to high, but the provision text remains identical; the actual change is the severity rating elevation from medium to high.

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9 provisions unchanged.

Cross-platform context

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Full Changes

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Document Context

Document
AI21 Labs Terms of Use
Entity
AI21 Labs
Captured
April 30, 2026
Source URL
https://www.ai21.com/terms-of-use

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