CA-C-000711
Booking.com — Booking.com Terms and Conditions
Entity
Date detected
April 29, 2026
Effective date
April 29, 2026
Severity
Medium
Direction
Negative
Affected users
all users california residents us users
Taxonomy
Transparency removal
Changes
1 sentence modified
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What Changed

Booking.com updated their Terms and Conditions on April 29, 2026 by removing the link and reference to 'Don't sell or share my personal information' from their footer navigation. Before the change, users had a clearly visible option in the document footer to opt out of the sale or sharing of their personal information. That link is no longer present, which may reduce the visibility of this privacy control for users, particularly those in California who have rights under CCPA.

Consumer Impact (what this means for users)

Booking.com removed the 'Don't sell or share my personal information' link from the footer of their Terms and Conditions page, making it harder for users — especially California residents — to find and exercise their opt-out rights under state privacy law. While the right itself may still exist elsewhere on the platform, reducing its visibility undermines practical access to the control. You can search for Booking.com's Privacy Notice directly and look for an opt-out mechanism or contact their customer service to exercise your CCPA opt-out right.

Obligation Changes (what shifted)

1
Protection removed
Consumers Removed

Booking.com removed the easy-to-find link that let you stop them from selling or sharing your personal information, making it harder to exercise this privacy right.

Applicable regulations

CCPA/CPRA
California, USA
CFAA
United States Federal
CAN-SPAM
United States Federal
DSA
European Union
GDPR
European Union
TCPA
United States Federal
UK GDPR
United Kingdom

Why It Matters (compliance & risk perspective)

California residents have a legal right to opt out of the sale or sharing of their personal information, and this link was a key mechanism for exercising that right. Its removal reduces the visibility and accessibility of a legally mandated privacy control.

📈 Historical Context

This is the 3rd significant Transparency Removal change Booking.com has made since ConductAtlas began monitoring.

ConductAtlas has recorded 4 material changes to this document (since April 2026). An additional minor or cosmetic changes were excluded.

Across all monitored documents, Booking.com has made 7 significant changes.

4 of Booking.com's significant changes have been classified as negative for consumers.

Key Clauses Affected

Do Not Sell or Share My Personal Information Link

The opt-out link for California residents to prevent the sale or sharing of their personal data has been removed from the Terms of Service footer.

Full clause-by-clause analysis available with Watcher.

Evidence Verification

✓ Verified
Previous Version
387c49c9a7f13892c115c02c45d9641bab149b2b7690f0c7e62d90babdeb0a83
April 23, 2026 06:21 UTC
✓ Verified
Current Version
37a3b1d12c09471659f63f172c688cdf9db41e521bbcca4c1257a7f936bd9950
April 29, 2026 06:32 UTC
✓ Verified
Change Detected
April 29, 2026 06:32 UTC
✓ Verified
Source Document
https://www.booking.com/content/terms.html
How to Cite
ConductAtlas Policy Archive
Entity: Booking.com | Document: Booking.com Terms and Conditions | Record: CA-C-000711
Captured: 2026-04-29 06:32:11 UTC
URL: https://conductatlas.com/change/2026-04-29-bookingcom-bookingcom-terms-and-conditions-711/
Accessed: May 2, 2026

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Institutional Analysis (Compliance & legal intelligence)

Assessment

Booking.com removed the 'Don't sell or share my personal information' opt-out link from its Terms of Service footer on April 29, 2026. This link is a standard CCPA compliance mechanism required to be 'clear and conspicuous' under Cal. Civ. Code §1798.135(a). Its removal from this page may not eliminate the right itself if the link exists elsewhere, but it reduces the conspicuousness of opt-out access required by California law. Compliance teams should verify whether the opt-out mechanism remains accessible per CCPA requirements and assess whether this constitutes a material reduction in required disclosures.

Regulatory Exposure

1. California Consumer Privacy Act (CCPA) / CPRACal. Civ. Code §1798.120 (right to opt-out of sale), §1798.135(a) (requirement to provide a clear and conspicuous 'Do Not Sell or Share My Personal Information' link on the homepage and in privacy policy), §1798.135(b) (methods for submitting opt-out requests must be easy to execute). Removal of this link from a prominent document page may violate conspicuousness requirements.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000711.

Full Changes

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Document Context

Document
Booking.com Terms and Conditions
Entity
Booking.com
Captured
April 29, 2026
Source URL
https://www.booking.com/content/terms.html
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