Gusto updated contact email addresses in its privacy policy on April 19, 2026. Arbitration opt-out requests now go to legal-opt-outs@gusto.com instead of a previous address, and general inquiries now route to support@gusto.com. These are administrative changes to how you reach the company; they do not alter your rights or obligations under the policy itself.
These changes affect how you contact Gusto to exercise rights under the policy. If you wish to opt out of arbitration, you now send your request to legal-opt-outs@gusto.com instead of the previous address. For general questions about the policy or platform, you contact support@gusto.com. These are administrative routing changes with no impact on what rights you have or what obligations Gusto has under the policy.
If you need to exercise rights under the policy, such as opting out of arbitration or asking questions about your data, you must use the correct contact address. Using outdated addresses could cause your request to be lost or delayed.
→ Save the new contact emails: legal-opt-outs@gusto.com for arbitration opt-outs and support@gusto.com for general inquiries.
→ Requests sent to the old email address may not reach the intended department.
Email addresses for submitting arbitration opt-out forms and general inquiries have been updated to legal-opt-outs@gusto.com and support@gusto.com respectively.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Gusto updated contact email addresses used for arbitration opt-outs and general customer support inquiries. This is an administrative change to facilitate communication routing. No substantive changes to rights, obligations, or data processing practices are reflected in the email address updates alone. Organizations should verify internal records reference the new contact addresses to avoid routing requests to defunct inboxes.
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