Provision record
Zoom · Zoom Sub-Processors · View original document ↗

OneTrust Data Subject Request Processing

Low severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Zoom and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

OneTrust is authorized to process name, email address, account type, country, IP address, DSAR reports, and user cookie preferences for the purpose of managing data subject access requests and cookie preference selections, with processing in the United States under SCCs.

This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

DSAR reports processed by OneTrust may contain aggregated personal data about the requesting individual compiled in response to data subject access requests under GDPR or CCPA; the processing of these reports by a US-based subprocessor under SCCs is a material consideration for data controllers assessing whether their data subject rights fulfillment process involves adequate transfer safeguards.

Consumer impact (what this means for users)

Under this provision, personal data submitted through Zoom's data subject access request portal and cookie preference center, including name, email, IP address, and DSAR report content, is processed by OneTrust in the United States under Standard Contractual Clauses. This provision directly affects the mechanism through which individuals exercise data subject rights with Zoom.

Cross-platform context

See how other platforms handle OneTrust Data Subject Request Processing and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
OneTrust Data Subject Requests Portal, Cookie Preference Center Name Email address Account type Country IP address DSAR reports User cookie preferences United States SCCs

Excerpt from Zoom's Sub-Processors

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 15-22 (data subject rights) and Chapter V (international transfers) given that DSAR reports containing personal data are transferred to OneTrust in the United States under SCCs.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Zoom Sub-Processors
Entity
Zoom
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 9, 2026
Record ID
CA-P-015666
Document ID
CA-D-00930
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
144798ca3a98501441f47060f315ea5ef2278a02e7cf3920b5f7e32307047e01
Analysis generated
July 6, 2026 23:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Sub-Processors
Record ID: CA-P-015666
Captured: 2026-07-06 23:07:54 UTC
SHA-256: 144798ca3a985014…
URL: https://conductatlas.com/platform/zoom/zoom-sub-processors/provision/CA-P-015666/onetrust-data-subject-request-processing/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Zoom's OneTrust Data Subject Request Processing clause do?

DSAR reports processed by OneTrust may contain aggregated personal data about the requesting individual compiled in response to data subject access requests under GDPR or CCPA; the processing of these reports by a US-based subprocessor under SCCs is a material consideration for data controllers assessing whether their data subject rights fulfillment process involves adequate transfer safeguards.

How does this clause affect you?

Under this provision, personal data submitted through Zoom's data subject access request portal and cookie preference center, including name, email, IP address, and DSAR report content, is processed by OneTrust in the United States under Standard Contractual Clauses. This provision directly affects the mechanism through which individuals exercise data subject rights with Zoom.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.