Zelle · Zelle Privacy Policy

Fraud Report Data Shared with Recipient's Bank

Medium severity
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Why it matters

Victims of Zelle fraud who report scams through the website may not realize their personal information and fraud details will be disclosed to the financial institution of the person who received the funds, which could have implications for dispute resolution and financial recovery.

Consumer impact

Visitors to zelle.com have their browsing history, IP address, and unique online identifiers collected and shared with third-party advertising networks for cross-context behavioral advertising, meaning targeted ads may follow you across the internet based on your Zelle website visits. Fraud reports submitted through the website are shared with recipient banks or credit unions, and that data may be retained for up to five years. You can opt out of behavioral advertising by clicking the Cookie Preference Center in the site footer or by enabling Global Privacy Control (GPC) in a supported browser.

Applicable agencies

  • CFPB
    The CFPB has jurisdiction over Early Warning Services as a nonbank payment processor and has active enforcement interest in Zelle fraud handling and data sharing practices under EFTA and GLBA.
    File a complaint →

Provision details

Document information
Document
Zelle Privacy Policy
Entity
Zelle
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001764
Document ID
CA-D-00374
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1f0cbb1f26634c642f8630734bc79f0aca7732341f541b87e359389fca5ef2c5
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Zelle | Document: Zelle Privacy Policy | Record: CA-P-001764
Captured: 2026-04-01 14:32:58 UTC | SHA-256: 1f0cbb1f26634c64…
URL: https://conductatlas.com/platform/zelle/zelle-privacy-policy/fraud-report-data-shared-with-recipients-bank/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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