Zelle · Zelle Privacy Policy

Cross-Context Behavioral Advertising Data Sharing

High severity
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Why it matters

This practice means your online behavior is being monetized to fund targeted advertising, and the 'we don't sell data' claim may be misleading since CPRA treats this type of sharing the same as a sale for opt-out purposes.

Consumer impact

Visitors to zelle.com have their browsing history, IP address, and unique online identifiers collected and shared with third-party advertising networks for cross-context behavioral advertising, meaning targeted ads may follow you across the internet based on your Zelle website visits. Fraud reports submitted through the website are shared with recipient banks or credit unions, and that data may be retained for up to five years. You can opt out of behavioral advertising by clicking the Cookie Preference Center in the site footer or by enabling Global Privacy Control (GPC) in a supported browser.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Click the 'Cookie Preference Center' link in the zelle.com footer or within the privacy notice, then toggle off 'Cross-Context Behavioral Advertising Cookies/Tracking Technologies'. Alternatively, enable Global Privacy Control (GPC) in your browser settings, which zelle.com states it will honor as an opt-out signal.

Applicable agencies

  • FTC
    The FTC has enforcement authority over deceptive data practices under FTC Act Section 5, including misleading 'we don't sell data' claims when behavioral advertising data sharing is occurring.
    File a complaint →

Provision details

Document information
Document
Zelle Privacy Policy
Entity
Zelle
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001762
Document ID
CA-D-00374
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1f0cbb1f26634c642f8630734bc79f0aca7732341f541b87e359389fca5ef2c5
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Zelle | Document: Zelle Privacy Policy | Record: CA-P-001762
Captured: 2026-04-01 14:32:58 UTC | SHA-256: 1f0cbb1f26634c64…
URL: https://conductatlas.com/platform/zelle/zelle-privacy-policy/cross-context-behavioral-advertising-data-sharing/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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