Provision record
X · X Terms of Service · View original document ↗

Limitation of Liability Cap

High severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The terms disclaim liability for indirect, consequential, punitive, and other specified damage categories, and cap aggregate liability at $100 USD or the amount paid by the user in the prior six months for the relevant services, whichever is greater, for non-EU users. The EU/UK terms state that liability is limited to the maximum extent permissible in the user's country of residence.

This analysis describes what X's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a $100 USD aggregate liability ceiling for non-EU users across claims arising from platform use, third-party conduct, Content obtained from the Services, and unauthorized access to user transmissions or Content. The EU/UK version does not state a specific cap and defers to applicable national law, which may provide higher default liability floors for consumer contracts.

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 11, 2026
First Seen
Jul 11, 2026
Last Seen

Consumer impact (what this means for users)

The agreement limits X's maximum aggregate financial liability to non-EU users to $100 USD or amounts paid in the prior six months, and disclaims liability for data loss, revenue loss, and third-party conduct. EU/UK users operate under a liability limitation deferred to national law, which may impose different limits.

Cross-platform context

See how other platforms handle Limitation of Liability Cap and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
NOTWITHSTANDING ANY OTHER TERMS TO THE CONTRARY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE X ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, RELIANCE OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE X ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID US, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

Excerpt from X's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Consumer protection laws in certain US states and in the EU may impose mandatory minimum liability standards that override contractual caps in specific circumstances.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including liability cap provisions that may conflict with consumer protection obligations.
    File a complaint →
  • State AG
    State attorneys general may evaluate whether liability caps are enforceable under applicable state consumer protection statutes, including California's CCPA statutory damages provisions.
    File a complaint →

Provision details

Document information
Document
X Terms of Service
Entity
X
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
Sept. 8, 2026
Record ID
CA-P-070409
Document ID
CA-D-00029
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
436b3f9c4cdebe0406beb518cf02d7e97323b5f95cd1df78627d8891102b7279
Analysis generated
May 7, 2026 22:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: X
Document: X Terms of Service
Record ID: CA-P-070409
Captured: 2026-05-07 22:56:42 UTC
SHA-256: 436b3f9c4cdebe04…
URL: https://conductatlas.com/platform/x/x-terms-of-service/provision/CA-P-070409/limitation-of-liability-cap/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does X's Limitation of Liability Cap clause do?

This provision establishes a $100 USD aggregate liability ceiling for non-EU users across claims arising from platform use, third-party conduct, Content obtained from the Services, and unauthorized access to user transmissions or Content. The EU/UK version does not state a specific cap and defers to applicable national law, which may provide higher default liability floors for consumer contracts.

How does this clause affect you?

The agreement limits X's maximum aggregate financial liability to non-EU users to $100 USD or amounts paid in the prior six months, and disclaims liability for data loss, revenue loss, and third-party conduct. EU/UK users operate under a liability limitation deferred to national law, which may impose different limits.

Is ConductAtlas affiliated with X?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by X.