Provision record
X · X Terms of Service · View original document ↗

Disclosure and Preservation of User Information

Medium severity Unique · 0 of 352 platforms
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Document Record

What it is

The terms authorize X to access, read, preserve, and disclose user information across five stated categories: legal process compliance, terms enforcement, fraud and security, user support, and protection of rights and safety, with personally-identifying information disclosed only in accordance with the Privacy Policy.

This analysis describes what X's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational framework under which X may access and disclose user information beyond the Privacy Policy, including for internal enforcement investigations and safety purposes. The breadth of the 'protect the rights, property or safety' ground and the 'legal process or governmental request' ground covers a range of disclosure scenarios that are not further specified in these terms.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request; (ii) enforce the Terms, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to user support requests; or (v) protect the rights, property or safety of X, its users and the public. We do not disclose personally-identifying information to third parties except in accordance with our Privacy Policy.

Excerpt from X's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages the Electronic Communications Privacy Act (ECPA) and the Stored Communications Act (SCA) regarding government requests for user data, as well as GDPR Article 6 and applicable national law for …

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over data disclosure practices that may constitute unfair or deceptive acts or practices under the FTC Act.
    File a complaint →

Provision details

Document information
Document
X Terms of Service
Entity
X
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
Sept. 8, 2026
Record ID
CA-P-00029007
Document ID
CA-D-00029
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
436b3f9c4cdebe0406beb518cf02d7e97323b5f95cd1df78627d8891102b7279
Analysis generated
May 7, 2026 22:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: X
Document: X Terms of Service
Record ID: CA-P-00029007
Captured: 2026-05-07 22:56:42 UTC
SHA-256: 436b3f9c4cdebe04…
URL: https://conductatlas.com/platform/x/x-terms-of-service/disclosure-and-preservation-of-user-information/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does X's Disclosure and Preservation of User Information clause do?

This provision establishes the operational framework under which X may access and disclose user information beyond the Privacy Policy, including for internal enforcement investigations and safety purposes. The breadth of the 'protect the rights, property or safety' ground and the 'legal process or governmental request' ground covers a range of disclosure scenarios that are not further specified in these terms.

Is ConductAtlas affiliated with X?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by X.