Wise · Wise Terms of Use

Data Collection and Use Consent

Medium severity
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Why it matters

Wise collects significant financial and identity data about you as required by financial regulation, and your consent to this data use is a condition of using the service.

Consumer impact

Wise's US Customer Agreement limits your ability to sue Wise in court and requires arbitration for most disputes, eliminating your right to join a class action lawsuit. Wise can suspend or close your account with limited notice, potentially freezing access to your funds, and its liability to you is capped at fees you paid in the prior 12 months. You can opt out of the arbitration clause by notifying Wise in writing within 30 days of first accepting the agreement.

Applicable agencies

  • FTC
    The FTC enforces privacy and data protection requirements for financial services companies under the Gramm-Leach-Bliley Act and general unfair/deceptive practices authority.
    File a complaint →
  • CFPB
    The CFPB has authority over data practices at consumer financial services companies and accepts complaints about privacy violations.
    File a complaint →

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001387
Document ID
CA-D-00265
Evidence Provenance
Source URL
Wayback Machine
SHA-256
a4a0aed898c3119e82fe32ebf797a3465a444050954cb22cedbd379bc0e2ffdd
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Wise | Document: Wise Terms of Use | Record: CA-P-001387
Captured: 2026-03-20 12:08:23 UTC | SHA-256: a4a0aed898c3119e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/data-collection-and-use-consent/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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