Waze · Waze Terms of Use

Limitation of Liability

High severity
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Why it matters

If Waze's navigation causes an accident or leads to harm, the company's liability cap means users may have little or no legal recourse to recover damages.

Consumer impact

Using Waze grants the company a broad, irrevocable license to your location data, driving patterns, and any content you submit, which Waze may use for commercial purposes including advertising. US users are subject to mandatory binding arbitration and waive the right to participate in class action lawsuits unless they opt out. You can opt out of the arbitration clause by sending written notice to Waze within 30 days of first using the service.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices, including liability disclaimers that may mislead consumers about their legal rights.
    File a complaint →
  • State AG
    State consumer protection laws may render certain liability limitations unenforceable, and state AGs can investigate and act on such provisions.
    File a complaint →

Provision details

Document information
Document
Waze Terms of Use
Entity
Waze
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001579
Document ID
CA-D-00322
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c85664eb0d84ff318ee483776017ab380d87ca5c5db9e3072d9d58a6216a57ea
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Waze | Document: Waze Terms of Use | Record: CA-P-001579
Captured: 2026-03-20 10:37:18 UTC | SHA-256: c85664eb0d84ff31…
URL: https://conductatlas.com/platform/waze/waze-terms-of-use/limitation-of-liability/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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