Provision record
Waze · Waze Privacy Policy · View original document ↗

Account Deletion Timeline and Process

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that account deletion requests trigger a process that generally takes approximately two months to complete, during which data may remain in backup systems, and that delays may occur due to maintenance or technical issues.

This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational timeline for data deletion following an account deletion request, disclosing that full deletion from storage systems may take up to approximately two months and that the stated timeline is subject to operational delays.

Recent Activity

This document changed recently

Medium Jul 9, 2026

The updated policy now applies to users of any age by removing the prior 16+ requirement, but does not explicitly state whether parental consent is required for minors. The policy defines Personal Information more broadly to include location, route information, and data reasonably linked to you by Waze. The company removed documentation of the 'find friends' feature that previously collected phone numbers from device contacts, suggesting that feature is no longer active or has been redesigned. Privacy controls remain available through in-app settings where you can adjust which Personal Information Waze collects and how it is used.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, submitting an account deletion request through the Waze app or website initiates a deletion process that the policy states generally takes around two months. The policy states that personalization of the user experience stops upon receipt of the request, but full deletion from storage and backup systems takes longer.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Open the Waze app and navigate to Privacy Settings, then select Delete Account. Alternatively, use the Delete Account function on the Waze website. The policy states the deletion process generally takes around two months after the request is received.

Cross-platform context

See how other platforms handle Account Deletion Timeline and Process and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
On receiving such a request, Waze will use reasonable efforts to delete such information, however please note that information may not be deleted immediately from our back-up systems. We aim to initiate the deletion process immediately after your request. Once we receive your request, your data will no longer be used to personalize your Waze experience. We then begin a process designed to safely and completely delete the data from our storage systems. This process generally takes around 2 months from the time the deletion request was made. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and time frames defined in this policy.

Excerpt from Waze's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: GDPR Article 17 requires erasure without undue delay upon a valid erasure request, and while a reasonable technical processing period is generally accepted, a stated two-month timeline may attract scrutiny depending on …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Waze Privacy Policy
Entity
Waze
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015079
Document ID
CA-D-00323
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
937770f9c88757454718c0d4496325fb56387cdd9ad4d299ff06ed4533aed7e5
Analysis generated
July 9, 2026 07:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Waze
Document: Waze Privacy Policy
Record ID: CA-P-015079
Captured: 2026-07-09 07:05:51 UTC
SHA-256: 937770f9c8875745…
URL: https://conductatlas.com/platform/waze/waze-privacy-policy/provision/CA-P-015079/account-deletion-timeline-and-process/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Waze's Account Deletion Timeline and Process clause do?

This provision establishes the operational timeline for data deletion following an account deletion request, disclosing that full deletion from storage systems may take up to approximately two months and that the stated timeline is subject to operational delays.

How does this clause affect you?

Under this clause, submitting an account deletion request through the Waze app or website initiates a deletion process that the policy states generally takes around two months. The policy states that personalization of the user experience stops upon receipt of the request, but full deletion from storage and backup systems takes longer.

Is ConductAtlas affiliated with Waze?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Waze.