Provision record
Visa · Visa Privacy Notice · View original document ↗

Prohibition on sensitive data in email

Medium severity Medium confidence Explicit document language Common · 281 of 352 platforms

Key Facts · in the document’s own words

What does Visa instruct users not to include in emails?
“Please do not include sensitive information, such as your account number, in emails.”
Version CA-V-007253, captured Oct. 1, 2026 · live source ↗
Our reading, not the document’s words
Visa instructs users not to include sensitive information, such as account numbers, in emails.
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This analysis describes what Visa's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

It establishes that Visa has identified email as an unsuitable channel for sensitive information, placing responsibility on the user to avoid sending such data that way.

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Interpretive note: The clause uses 'Please do not', which is instructional but not an explicit contractual prohibition. The strength of the obligation is therefore uncertain. 'Such as your account number' indicates the list is illustrative, not exhaustive, but the canonical claim reflects only what is explicitly stated.

Consumer impact (what this means for users)

Readers are instructed by Visa not to include sensitive information, including account numbers, when emailing Visa.

How other platforms handle this

Stash Medium

You agree not to use e-mail to transmit any confidential personal information.

Duolingo Medium

Please do not submit any personal, sensitive, or confidential information when using Video Call or other AI features.

SoFi Medium

You agree not to engage in systematic retrieval of data or other content from the SoFi Site.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Please do not include sensitive information, such as your account number, in emails.

Excerpt from Visa's Privacy Notice

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Visa Privacy Notice
Entity
Visa
Tracking information
First captured by ConductAtlas
March 15, 2026
Text quoted from version
CA-V-007253, captured Oct. 1, 2026
Record ID
CA-P-025054
Document ID
CA-D-000114
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007253)
e6bb855d07c9ff737fc6b900d802f033cccace2a865c3da037409520f5184e30
Analysis generated
July 9, 2026 14:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007253 (checked Oct. 5, 2026)
Citation Record
Entity: Visa
Document: Visa Privacy Notice
Record ID: CA-P-025054
Version: CA-V-007253
Captured: 2026-10-01 00:24:10 UTC
SHA-256: e6bb855d07c9ff73…
URL: https://conductatlas.com/platform/visa/visa-privacy-notice/provision/CA-P-025054/prohibition-on-sensitive-data-in-email/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Visa's Prohibition on sensitive data in email clause do?

It establishes that Visa has identified email as an unsuitable channel for sensitive information, placing responsibility on the user to avoid sending such data that way.

How does this clause affect you?

Readers are instructed by Visa not to include sensitive information, including account numbers, when emailing Visa.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Visa?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Visa.