Verizon · Verizon Privacy Policy

Location Data Collection and Use

High severity
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Why it matters

Precise location data is one of the most sensitive categories of personal information, and its collection and sharing can reveal details about your daily life, health, religion, and relationships.

Consumer impact

Verizon collects extensive personal data including precise location, network usage, browsing history, and device identifiers, which may be used for targeted advertising and shared with third-party partners. Consumers enrolled by default in programs like Custom Experience Plus may have their web browsing and app usage analyzed for advertising purposes without explicit awareness. You can opt out of Verizon's Custom Experience and Custom Experience Plus programs by visiting verizon.com/privacy or calling 1-800-333-9956.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Call Verizon at 1-800-333-9956 and request to opt out of location data sharing for advertising and analytics purposes, or manage settings at verizon.com/privacy.

Applicable agencies

  • FTC
    The FTC has taken enforcement action against companies that share precise location data with third parties without adequate consumer notice and consent.
    File a complaint →

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001677
Document ID
CA-D-00338
Evidence Provenance
Source URL
Wayback Machine
SHA-256
8189a1d0ee01abc3a2622692c0a38acfe0446b064e00142fa9c213fbd8f4a2ea
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Privacy Policy | Record: CA-P-001677
Captured: 2026-03-20 06:45:45 UTC | SHA-256: 8189a1d0ee01abc3…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/location-data-collection-and-use/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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