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This analysis describes what Thomson Reuters's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Any feedback, suggestions, or communications you submit through the Thomson Reuters website can be used by Thomson Reuters without restriction, compensation, or attribution, which is particularly relevant for users who submit product ideas or detailed professional feedback.
Users who submit questions, comments, or suggestions through the Thomson Reuters website grant Thomson Reuters an unrestricted license to use that content for any purpose, including publication, without owing the user any compensation or confidentiality. Users with proprietary ideas or sensitive professional inquiries should avoid submitting them through website contact forms and instead use formal confidential communication channels.
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"Any communication or material you transmit to the Thomson Reuters World Wide Web pages by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Thomson Reuters or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.— Excerpt from Thomson Reuters's Thomson Reuters Terms
(1) REGULATORY LANDSCAPE: This type of broad submission license is standard in website terms of service across the industry. In the EU, GDPR applies to any personal data contained in user submissions; the broad license to use submissions does not override Thomson Reuters' obligations as a data controller to process personal data lawfully and transparently under GDPR Articles 5 and 6. The FTC's unfair practices authority may be relevant if this provision is applied in ways that are deceptive to consumers who reasonably expect confidentiality. (2) GOVERNANCE EXPOSURE: Low to Medium. The provision is standard boilerplate for public website terms. Elevated exposure arises if the submission mechanism is used by professionals (such as legal or healthcare professionals) who submit client-related or sensitive information, and if Thomson Reuters then uses or publishes that information in ways the submitter did not anticipate. (3) JURISDICTION FLAGS: GDPR applies to personal data in submissions from EU users regardless of this contractual license grant. UK GDPR applies similarly. California's CCPA and CPRA may also apply to personal information submitted by California residents. In these jurisdictions, Thomson Reuters' use of submitted personal data must comply with applicable data protection law even where the contractual submission license is valid. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations that communicate with Thomson Reuters via website contact forms for procurement, compliance, or legal inquiries should be aware that those communications are treated as non-confidential under these terms. Formal confidential communications should be conducted through separate, designated channels. If Thomson Reuters uses submissions commercially, intellectual property clearance considerations may arise. (5) COMPLIANCE CONSIDERATIONS: Teams should review whether website submission forms adequately disclose to users that their submissions will be treated as non-confidential and may be used for any purpose. In EU and UK jurisdictions, privacy notices accompanying submission forms should comply with GDPR transparency requirements regardless of this contractual license.
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Any feedback, suggestions, or communications you submit through the Thomson Reuters website can be used by Thomson Reuters without restriction, compensation, or attribution, which is particularly relevant for users who submit product ideas or detailed professional feedback.
Users who submit questions, comments, or suggestions through the Thomson Reuters website grant Thomson Reuters an unrestricted license to use that content for any purpose, including publication, without owing the user any compensation or confidentiality. Users with proprietary ideas or sensitive professional inquiries should avoid submitting them through website contact forms and instead use formal confidential communication channels.
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