Provision record
Thomson Reuters · Thomson Reuters Terms · View original document ↗

Behavioral Tracking and Session Replay Technologies

High severity Medium confidence Inferred from context Common · 290 of 352 platforms
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Document Record

What it is

When you visit the Thomson Reuters website, several tracking tools are active on the page, including one that records a sample of user sessions and captures how you interact with the site. A cookie consent tool is present to manage some of these trackers.

This analysis describes what Thomson Reuters's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Session replay technology can capture detailed behavioral data including mouse movements, clicks, and potentially form field interactions, which goes beyond standard analytics; the presence of Facebook tracking also means browsing behavior may be shared with Meta for advertising purposes.

Interpretive note: The tracking technologies are identified from the page source rather than from an explicit privacy or cookie disclosure in the terms of use text itself; the full scope of data collected, retention periods, and third-party sharing arrangements would require review of the separate Thomson Reuters privacy policy and cookie policy.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

removed Jul 14, 2026

Removal of explicit tracking technology disclosure eliminates transparency about session replay and behavioral monitoring, reducing user awareness of extensive data collection practices.

View full change record →

Consumer impact (what this means for users)

Visitors to thomsonreuters.com may have their browsing session recorded and replayed by DataDog's RUM tool, and their behavior may be shared with third parties including Meta via the Facebook Connect script, depending on cookie consent selections. EU and UK users have consent rights under GDPR and UK GDPR that may limit this tracking, and the OneTrust tool on the site is the mechanism for exercising those preferences.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit thomsonreuters.com and click the cookie consent tool (OneTrust) typically found in the site footer or as a banner on first visit. Review the cookie categories and disable Analytics and Advertising/Targeting categories to limit session replay and third-party tracking. Save your preferences.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

Square Medium

to object to profiling activities based on our own legitimate interests

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The document source deploys the following tracking technologies: DataDog RUM with session replay recording enabled (sessionReplaySampleRate: 20, defaultPrivacyLevel: 'mask-user-input'), Adobe DTM loaded via assets.adobedtm.com, Google Tag Manager, AppDynamics browser agent, and a Facebook Connect script loaded from connect.facebook.net, alongside an OneTrust cookie consent management platform (data-domain-script: 143d5191-c678-49f6-8ac0-376dfe324de7).

Excerpt from Thomson Reuters's Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The deployment of session replay technology engages GDPR Articles 5, 6, and 13 for EU/EEA users, requiring a lawful basis for processing and transparent disclosure in a privacy notice.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Thomson Reuters Terms
Entity
Thomson Reuters
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009130
Document ID
CA-D-00719
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7b62afd0f2fe4dc9527570b7cc142b17655cb2b1fe07c360fd3694462cf5d2d7
Analysis generated
May 10, 2026 14:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Thomson Reuters
Document: Thomson Reuters Terms
Record ID: CA-P-009130
Captured: 2026-05-10 14:55:32 UTC
SHA-256: 7b62afd0f2fe4dc9…
URL: https://conductatlas.com/platform/thomson-reuters/thomson-reuters-terms/provision/CA-P-009130/behavioral-tracking-and-session-replay-technologies/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Thomson Reuters's Behavioral Tracking and Session Replay Technologies clause do?

Session replay technology can capture detailed behavioral data including mouse movements, clicks, and potentially form field interactions, which goes beyond standard analytics; the presence of Facebook tracking also means browsing behavior may be shared with Meta for advertising purposes.

How does this clause affect you?

Visitors to thomsonreuters.com may have their browsing session recorded and replayed by DataDog's RUM tool, and their behavior may be shared with third parties including Meta via the Facebook Connect script, depending on cookie consent selections. EU and UK users have consent rights under GDPR and UK GDPR that may limit this tracking, and the OneTrust tool on the site …

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Thomson Reuters?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Thomson Reuters.