The policy commits Thomson Reuters to refer unresolved DPF-related complaints from EU, UK, and Swiss individuals to JAMS for alternative dispute resolution at no cost to the complainant, with the FTC confirmed as the governing enforcement authority for DPF compliance.
This analysis describes what Thomson Reuters's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the dispute resolution pathway for EU, UK, and Swiss individuals whose personal data is transferred to the United States under the DPF, including a binding arbitration option as a last resort mechanism under DPF Annex I, and confirms FTC enforcement jurisdiction over Thomson Reuters' DPF adherence.
Under this clause, EU, UK, and Swiss individuals with unresolved DPF complaints may file with JAMS for free alternative dispute resolution, and retain the right to invoke binding arbitration under DPF Annex I as a further remedy if other mechanisms fail.
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Compare across platforms →"In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, we commit to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you. The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.Excerpt from Thomson Reuters's Privacy
1) REGULATORY LANDSCAPE: The EU-U.S.
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This provision establishes the dispute resolution pathway for EU, UK, and Swiss individuals whose personal data is transferred to the United States under the DPF, including a binding arbitration option as a last resort mechanism under DPF Annex I, and confirms FTC enforcement jurisdiction over Thomson Reuters' DPF adherence.
Under this clause, EU, UK, and Swiss individuals with unresolved DPF complaints may file with JAMS for free alternative dispute resolution, and retain the right to invoke binding arbitration under DPF Annex I as a further remedy if other mechanisms fail.
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