Provision record
Teladoc · Teladoc Privacy Policy · View original document ↗

Legally required retention periods must be complied with

Medium severity Explicit document language Common · 276 of 352 platforms
Stay ahead of the changes
Track Teladoc and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Teladoc's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Oura Medium

Oura also has legal obligations to retain certain personal data for a specific period of time, such as for tax purposes. These required retention periods may include, for example, accounting and tax requirements, legal claims...

Grindr Medium

In limited circumstances, we may retain certain information for purposes including safety, security, fraud prevention, and compliance with our legal obligations.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.

Excerpt from Teladoc's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Teladoc Privacy Policy
Entity
Teladoc
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 20, 2026
Last verified
Sept. 20, 2026
Record ID
CA-P-077774
Document ID
CA-D-00298
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ef68cae385b38ed8f086ad446e2ab7ef53624bdf1dc92c8556e96fbafc041db
Analysis generated
September 20, 2026 16:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Teladoc
Document: Teladoc Privacy Policy
Record ID: CA-P-077774
Captured: 2026-09-20 16:53:31 UTC
SHA-256: 6ef68cae385b38ed…
URL: https://conductatlas.com/platform/teladoc/teladoc-privacy-policy/provision/CA-P-077774/legally-required-retention-periods-must-be-complied-with/
Accessed: Oct. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Teladoc's Legally required retention periods must be complied with clause do?

The clause states: “Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.

Is ConductAtlas affiliated with Teladoc?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Teladoc.