TaskRabbit · TaskRabbit Terms of Service

Unilateral Terms Modification

Medium severity
Share 𝕏 Share in Share

Why it matters

You could lose important rights (like the ability to opt out of arbitration) or have new obligations imposed on you without ever actively agreeing, simply by continuing to use the app.

Consumer impact

Taskrabbit's Terms significantly limit your legal recourse by requiring US and Canadian users to arbitrate disputes individually, waiving the right to join class actions, and capping the company's financial liability at just $100 or 12 months of fees paid. Clients bear full responsibility for vetting Tasker qualifications despite platform 'badging' features, and Taskrabbit disclaims responsibility for task quality, property damage, or Tasker conduct. You can opt out of the mandatory arbitration clause by sending written notice to Taskrabbit within 30 days of first accepting these Terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If you do not agree with updated Terms, you must stop using the platform and close your account before the effective date of the changes. Contact Taskrabbit support via help.tr.co to initiate account closure.

Applicable agencies

  • FTC
    The FTC has authority over unilateral contract modification practices that may constitute unfair or deceptive acts under FTC Act Section 5, particularly where consumers are not affirmatively notified of material changes.
    File a complaint →

Provision details

Document information
Document
TaskRabbit Terms of Service
Entity
TaskRabbit
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000875
Document ID
CA-D-00143
Evidence Provenance
Source URL
Wayback Machine
SHA-256
781dc5cb876084b3e5c92d25b0ac909b0ce54c7aa31abd02b37fd9cec0e3bc9a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: TaskRabbit | Document: TaskRabbit Terms of Service | Record: CA-P-000875
Captured: 2026-04-01 15:34:17 UTC | SHA-256: 781dc5cb876084b3…
URL: https://conductatlas.com/platform/taskrabbit/taskrabbit-terms-of-service/unilateral-terms-modification/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

Other provisions in this document