TaskRabbit · TaskRabbit Privacy Policy

Background Check Data Collection

High severity
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What it is

TaskRabbit collects background check results, which may include criminal history, for Taskers and other users as permitted by law.

Why it matters

Criminal and identity check data is among the most sensitive personal information, and its collection, storage, and potential disclosure to third parties carries significant privacy and safety implications.

Institutional analysis (Compliance & legal intelligence)

Collection and processing of criminal record data engages heightened regulatory scrutiny under GDPR Article 10 (special category processing), US Fair Credit Reporting Act (FCRA) obligations via third-party background check vendors, and various state-level ban-the-box laws. Legal teams should verify FCRA-compliant adverse action procedures are in place.

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Regulatory citations, enforcement risk, and due diligence action items.

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Consumer impact

TaskRabbit collects extensive personal data — including identity documents, background check results, location, and billing information — and shares it with advertising partners and third-party service providers. Users have rights to access, correct, and delete their data, though TaskRabbit may retain some data to meet legal obligations. You can opt out of the sale of your personal information by visiting https://optout.privacyrights.info/?c=1 or submit a Consumer Rights Request at https://support.taskrabbit.com/hc/en-us/requests/new?ticket_form_id=360001457171.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a Consumer Rights Request via the TaskRabbit support form, select 'Consumer Rights Requests,' and request deletion of your background check data. Note that some data may be retained to comply with legal obligations.

Applicable agencies

  • FTC
    The FTC enforces the Fair Credit Reporting Act (FCRA), which governs the use of background check information by consumer reporting agencies and users of such reports.
    File a complaint →
  • State AG
    State attorneys general may have jurisdiction over background check data misuse, particularly in states with additional FCRA-equivalent protections.
    File a complaint →

Provision details

Document information
Document
TaskRabbit Privacy Policy
Entity
TaskRabbit
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-00144001
Document ID
CA-D-00144
Evidence Provenance
Source URL
Wayback Machine
SHA-256
2e5a0895ff28a406a971fce3dd5872eff319f7fde754d8b7efab4959c14462ba
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: TaskRabbit | Document: TaskRabbit Privacy Policy | Record: CA-P-00144001
Captured: 2026-03-20 07:08:09 UTC | SHA-256: 2e5a0895ff28a406…
URL: https://conductatlas.com/platform/taskrabbit/taskrabbit-privacy-policy/background-check-data-collection/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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