TaskRabbit collects sensitive information including background check results (which may include criminal records), government-issued ID photos, social security numbers, and tax ID numbers from certain users.
This is among the most sensitive categories of personal data, and its collection, use, and disclosure to third-party background check providers carries elevated risk for identity theft and privacy violations.
Collection and processing of criminal record data and government identifiers may trigger additional compliance obligations under GDPR Article 10, state biometric privacy laws, and background check regulations such as the US Fair Credit Reporting Act (FCRA); risk teams should verify that third-party background check processors are FCRA-compliant consumer reporting agencies.
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TaskRabbit collects extensive personal data including financial details, government-issued ID information, background check results, and precise location data, and shares this information with third-party advertisers and service providers. Users may receive targeted advertising based on their platform activity, and their data may be transferred to US-based servers regardless of where they reside. You can opt out of promotional communications via your Account Settings Notifications page, or request deletion of your personal data by submitting a Consumer Rights Request at https://support.taskrabbit.com/hc/en-us/requests/new?ticket_form_id=360001457171.