Supabase · Supabase Terms of Service · View original document ↗

New Customer 30-Day Arbitration Opt-Out Right

High severity High confidence Explicitdocumentlanguage Common · 206 of 352 platforms
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This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The opt-out right is time-limited and method-specific; a new customer who does not act within thirty days by the specified method loses the ability to opt out.

Recent Activity

This document changed recently

Medium May 6, 2026

The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US courts and changing which consumer protection laws govern your relationship. The requirement to explicitly click 'I Accept' rather than accepting through sign-up or service use clarifies consent but does not substantively change the agreement's terms. The new section on AI-powered tools discloses that Supabase may use AI chatbots for customer support; review that section to understand how such tools may process your inquiries.

View change record →

Consumer impact (what this means for users)

A reader who is a new customer has thirty days from acceptance to reject the arbitration agreement, and must do so by emailing legal@supabase.io.

How other platforms handle this

Runway Medium

if Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company...

Wise Medium

If we make any future change to this arbitration provision (other than a change to the Notice Address), you may reject that change by sending us written notice within 21 days of notice of the change...

Chegg Medium

Chegg will not seek, and hereby waives all rights it may have under applicable law to recover, attorneys' fees and expenses if it prevails in arbitration, unless the arbitrator finds that...the substance of your claim...was frivolous or was brought for an improper purpose...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are a new customer, you can reject and opt out of this Arbitration Agreement within thirty (30) days of accepting this Agreement by emailing Supabase at legal@supabase.io

— Excerpt from Supabase's Supabase Terms of Service

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Supabase Terms of Service
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-056126
Document ID
CA-D-00681
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b05f1426ea2945724132049d0ec22530b3eef85e9a34314efce12ed1efa3c1f0
Analysis generated
May 10, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Terms of Service
Record ID: CA-P-056126
Captured: 2026-05-10 15:04:09 UTC
SHA-256: b05f1426ea294572…
URL: https://conductatlas.com/platform/supabase/supabase-terms-of-service/provision/CA-P-056126/new-customer-30-day-arbitration-opt-out-right/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Supabase's New Customer 30-Day Arbitration Opt-Out Right clause do?

The opt-out right is time-limited and method-specific; a new customer who does not act within thirty days by the specified method loses the ability to opt out.

How does this clause affect you?

A reader who is a new customer has thirty days from acceptance to reject the arbitration agreement, and must do so by emailing legal@supabase.io.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.