Provision record
Supabase · Supabase Terms of Service · View original document ↗

Mandatory Individual Arbitration

High severity High confidence Explicit document language Common · 203 of 352 platforms
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Document Record

What it is

All disputes with Supabase must be resolved through individual arbitration, not in court, unless you send a written opt-out notice within 30 days of first accepting these terms.

ⓘ

This analysis describes what Supabase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.

Recent Activity

This document changed recently

Medium May 6, 2026

The relocation of Supabase's legal entity from Delaware to Singapore may affect which jurisdiction's courts and laws apply to disputes, potentially impacting your ability to pursue claims in US courts and changing which consumer protection laws govern your relationship. The requirement to explicitly click 'I Accept' rather than accepting through sign-up or service use clarifies consent but does not substantively change the agreement's terms. The new section on AI-powered tools discloses that Supabase may use AI chatbots for customer support; review that section to understand how such tools may process your inquiries.

View change record →

Consumer impact (what this means for users)

If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written opt-out notice to legal@supabase.io within 30 days of first accepting the Supabase Terms of Service. Include your account name and a clear statement that you are opting out of the arbitration agreement under Section 13(b).

How other platforms handle this

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

Chegg Medium

either party retains the right to bring an individual action in small claims court, if the claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 13(b) (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 13(c) (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS CUSTOMER OPTS OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THIS AGREEMENT.

Excerpt from Supabase's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Mandatory arbitration clauses in B2B and B2C contracts are subject to scrutiny under the Federal Arbitration Act (FAA) in the US, and the FTC has authority to challenge arbitration provisions that are deceptive …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Supabase Terms of Service
Entity
Supabase
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006039
Document ID
CA-D-00681
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b05f1426ea2945724132049d0ec22530b3eef85e9a34314efce12ed1efa3c1f0
Analysis generated
May 10, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Supabase
Document: Supabase Terms of Service
Record ID: CA-P-006039
Captured: 2026-05-10 15:04:09 UTC
SHA-256: b05f1426ea294572…
URL: https://conductatlas.com/platform/supabase/supabase-terms-of-service/provision/CA-P-006039/mandatory-individual-arbitration/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Supabase's Mandatory Individual Arbitration clause do?

This clause removes your default right to sue Supabase in court or join a class action, which can significantly limit your practical ability to seek redress for smaller claims or systemic issues.

How does this clause affect you?

If a dispute arises with Supabase over billing, service quality, or data handling, you will generally be required to pursue individual arbitration rather than litigation or a class action, reducing leverage and collective remedy options. You can preserve your right to court access by emailing legal@supabase.io within 30 days of first accepting the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 203 platforms. See the full comparison.

Is ConductAtlas affiliated with Supabase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Supabase.