Mandatory Arbitration & Class Action Waiver

What it is

If you live in the US, you generally cannot sue Strava in court — instead, disputes must go through private arbitration. You also cannot join a class action lawsuit against Strava.

Why it matters (compliance & governance perspective)

Arbitration removes your right to a jury trial and public court proceedings, and the class action waiver means you cannot combine claims with other users even if many people are harmed the same way.

What you can do

Institutional analysis (regulatory & governance intelligence)

The mandatory arbitration clause with class action waiver raises consumer protection concerns under FTC guidelines and state consumer protection statutes; EU/EEA users are explicitly exempt, reflecting GDPR and EU consumer law compliance requirements.

Applicable agencies

Applicable regulations

Provision details

Other risks in this policy

• Aggregate Liability Cap at Fifty Dollars or Fees Paid high
• Automatic Subscription Renewal high
• Binding JAMS Arbitration for Most Disputes high
• Broad License Grant to Strava for User Content high
• Class Action Waiver in Arbitration high
• Content License Includes Use in Advertisements high

Related Analysis

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  Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.

• The Quiet Expansion of Mandatory Arbitration Across Digital Platforms

  561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.